Home2 Suites By Hilton Grand Rapids Northeast

Hotels
Home2 Suites by Hilton
9.1 (373 reviews)
3082 Peregrine Dr NE , Grand Rapids , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Clean and modern facilities
Friendly staff
Cons:
Issues with cleanliness
Problems with breakfast quality and service

Categories

Cleanliness
8.63
Mixed reviews about cleanliness; repeated issues with hair found in sinks and broken items.
Service
9.6
Friendly staff noted during multiple interactions, though some service issues mentioned.
Location
9.64
Convenient location close to restaurants and shops.
Room Quality
9.09
Rooms are described as clean and comfortable, though some issues reported.
Amenities
8.62
Amenities like the pool and breakfast were criticized for not meeting expectations.
Value for Money
9.08
Generally perceived as good but some complaints about charges and breakfast quality.
Food and Beverage
8.13
Breakfast quality lacking; multiple issues with food items and availability.
Overall Experience
10
Overall positive feedback with intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-24 07:51

Property Description

Modern Amenities
Experience the convenience of a flat-screen TV, kitchenette, and air conditioning in every room at Home2 Suites By Hilton Grand Rapids Northeast.

Complimentary Breakfast
Start your day right with a delicious buffet or continental breakfast offered daily at the hotel.

Convenient Location
Located just a short distance from Frederik Meijer Gardens and other popular attractions, Home2 Suites By Hilton Grand Rapids Northeast is the perfect choice for your stay in Grand Rapids.

Book your stay now at Home2 Suites By Hilton Grand Rapids Northeast for a comfortable and enjoyable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    No internet access available.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.1
Based on 373 reviews
Cleanliness: 8.63
Service: 9.6
Location: 9.64
Room Quality: 9.09
Amenities: 8.62
Value for Money: 9.08
Food and Beverage: 8.13
Overall Experience: 10
C
Crystal family_with_children us
10
Would def stay here again, great place to stay.
Pros:

The hotel was very clean and well put together. The staff were very friendly and treated us like family. The bed was very comfortable and there was a dishwasher in our room!

Cons:

The breakfast was okay but wish there were other options.

2026-04-03 via Nuitee
R
roquelina couple us
1
2026-04-03 via Nuitee
A
Aidee family_with_children us
4
Particularly embarrassed, as I had recommended the hotel to other families from my son’s team
Pros:

Clean and spacious rooms. Nice Area lots of food and stores near by for convivence. It was very close to the soccer fields my son was playing at.

Cons:

There was difficulty obtaining a luggage cart they weren't placed back at the front for next guest to easily use if needed. The keypad for the 24 hr gym was not working when I needed and told that maintenance would take about an hour to fix it. As a result, I had to leave the property to find an alternative. Breakfast was also disappointing, basic items were unavailable or required repeated requests (such as cups and silverware). The food was presented in very small quantities despite a large number of guests, and overall attention to the breakfast area seemed lacking. Despite prior email communication with the manager regarding the issues, a discount was offered to address our experience; however, follow-up communication has then stopped. And I have not yet received the offered resolution.

2026-04-02 via Nuitee
T
Tiffany extended_group us
10
2026-03-31 via Nuitee
A
Avery couple us
5
Cons:

The tvs can’t screen mirror or connect to iPhone

2026-03-30 via Nuitee
S
Sharon couple us
8
2026-03-30 via Nuitee
A
Andrea family_with_children us
10
Very nice, clean and cozy. We got a great price for everything that was included.
Pros:

Breakfast was great - it exceeded our expectations. The room was also very large and comfortable.

Cons:

All was great - no negatives.

2026-03-28 via Nuitee
N
Nicholas solo_traveller us
9
Nice staff, large room, clean bathroom, nice eating area in the lobby.
Pros:

Loved everything about the property, nice staff, clean and spacious room, great amenities, and nice location near some good food and a meijer. Overall the property was great.

Cons:

Only complaints are the room had a somewhat strange smell, maybe it was the cleaning supplies used, and the biscuits at breakfast were dry, could have been sitting there for a long time or I got a stale one.

2026-03-26 via Nuitee
C
Cheri solo_traveller us
5
Pros:

I liked the location, and the staff that were there seemed like they were honestly trying to make things better.

Cons:

Our room was given away. We were charged before we arrived so I couldn't use a different card to pay. The other room they put us in had a full trash can and crumbs all over the floor. Other patrons were openly smoking joints by the front door and the door to the pool. They were extremely short staffed, so there weren't any pool towels. We were told to use room towels, but they didn't have clean towels to give us for showers. The breakfast was not appealing at all.

2026-03-26 via Nuitee
C
Cecelia couple us
1
Nightmare on Elm Street
Pros:

Location
Nothing we couldn’t even find some ice. Every ice machine was not working. Curtain fell off window. Bed was like sleeping on the floor grab bars and bathroom. We’re falling off the wall.

Cons:

Ice machines didn’t work electrical plugs didn’t work grab bar screws falling out of wall dangerous bed was bad

2026-03-24 via Nuitee
A
Anne extended_group us
9
Pros:

Very well kept

2026-03-24 via Nuitee
A
Anne L. couple us
8
Perfect weekend base camp!
Pros:

The room amenities were like an Air bnb. The staff was friendly. Decor was fresh. The location was within reach of amazing shopping on the Beltline and moments from I-96/196 ramps.

Cons:

The first night we had a noisy upstairs neighbor. The parking is tight, especially for a Suburban.

2026-03-23 via Nuitee
R
Ringler family_with_children us
8
Pros:

Staff was very nice.

Cons:

Booking got my reservation messed up. Not the room I picked.

2026-03-23 via Nuitee
D
Danielle couple us
8
2026-03-22 via Nuitee
B
Blanche couple us
6
2026-03-22 via Nuitee
L
Lisa extended_group us
10
2026-03-22 via Nuitee
B
Bona couple us
10
Pros:

So clean

Cons:

So nice 😍

2026-03-21 via Nuitee
S
Steven solo_traveller us
9
2026-03-21 via Nuitee
C
Crystal couple us
7
2026-03-20 via Nuitee
A
Amanda couple us
9
2026-03-20 via Nuitee