Hotel Sentral Kuantan @ Riverview City Centre

Hotels
8 (3534 reviews)
No 45-p Jalan Besar, City Centre , Kuantan , MY

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean hotel
Friendly staff
Good location
Walking distance to attractions
Cons:
Cleanliness issues
Noisy rooms
Limited amenities
Small bathrooms

Categories

Cleanliness
7.5
Some reviews noted cleanliness issues such as dirty carpets and a request for bathroom cleaning.
Service
8.5
Staff were described as friendly and helpful, indicating good service.
Location
9
Many reviews praised the strategic and convenient location of the hotel.
Room Quality
7
Several reviews mentioned room size and soundproofing issues.
Amenities
8
Amenities were generally standard, with some mentioning limited options.
Value for Money
8.5
Most guests felt they received good value given the location and services.
Food and Beverage
7.5
Limited menu options at the rooftop cafe, affecting food experience.
Overall Experience
8
General sentiment about the experience was positive despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:09

Property Description

Convenient Location
Hotel Sentral Kuantan is strategically situated near local eateries and shopping options, making it a perfect choice for travelers looking to explore the vibrant city.

In-Room Amenities
Each room is equipped with essential amenities including a mini fridge, electric kettle, and personal safety deposit box, ensuring a comfortable stay for all guests.

On-Site Dining
Guests can indulge in local delicacies at the hotel's Highstreet Coffeehouse, offering a convenient dining option within the premises.

Plan your stay at Hotel Sentral Kuantan to experience convenience and comfort in the heart of the city.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 3534 reviews
Cleanliness: 7.5
Service: 8.5
Location: 9
Room Quality: 7
Amenities: 8
Value for Money: 8.5
Food and Beverage: 7.5
Overall Experience: 8
A
Azfar Aziz • family_with_children • my
9
2026-10-13 • via Nuitee
M
Mohd Shukri • solo_traveller • my
6
Pros:

The hotel is very goid

Cons:

Breakfast not to much choice

2026-10-11 • via Nuitee
N
Noor • couple • my
9
2026-10-10 • via Nuitee
S
SITI ROHANI • solo_traveller • my
9
Favourite place to stay every time I'm in town.
Pros:

The staff are friendly. The room is comfortable. Great location.

Cons:

The bathroom floor is a bit slippery.

2026-10-10 • via Nuitee
F
Farhah • couple • my
9
Relaxing
Pros:

The view

Cons:

The elevator too small

2026-10-09 • via Nuitee
S
selinatan • solo_traveller • my
10
2026-10-07 • via Nuitee
S
Shaikh Abdullah • solo_traveller • my
10
Pros:

View

2026-10-07 • via Nuitee
F
Farhana • solo_traveller • my
7
2026-10-07 • via Nuitee
S
shahrul • solo_traveller • my
7
Pros:

Easy parking

Cons:

Small breakfast area

2026-09-19 • via Nuitee
A
AB • extended_group • my
9
2026-09-17 • via Nuitee
R
Rohaya • solo_traveller • my
9
Pros:

We have repeated stays at this hotel. Bonus to us the hotel location is very good - nearby all what we wish for. City view, f&b, near Kuantan river and tourist spots such as Menara 188, Art streets, night market. Good clean hotel room. Free parking and simple but nice breakfast. Kuantan is a really underrated city with its calmness. I would love to be here again.

Cons:

The lift is very small. Just nice for 4-5 adults. But it is okay because it was very fast. The lobby Aircond was not that cold at that time. Maybe under repair. So we better hang out outside the lobby.

2026-09-15 • via Nuitee
A
Abdul • extended_group • my
8
Great place to stay
Pros:

Food was decent and good. Staff was attentive and location was at the centre of attraction.

Cons:

Towel too short and TV outdated.

2026-09-14 • via Nuitee
M
Mohd • solo_traveller • my
9
2026-09-13 • via Nuitee
F
Fadil • solo_traveller • my
9
2026-09-13 • via Nuitee
S
SITI NOREZA • solo_traveller • my
9
2026-09-12 • via Nuitee
J
Jin yet • couple • my
2
2026-09-11 • via Nuitee
N
nabilah • solo_traveller • my
10
Pros:

Sangat best

Cons:

Aircond kurang sejuk,tapi okay je..mgkin sebb bilik menghadap matahari

2026-09-08 • via Nuitee
N
NOOR EDDYSHAM • solo_traveller • my
7
2026-09-01 • via Nuitee
T
Thomas • couple • de
8
Für einen Aufenthalt in Cantan würden wir das Hotel Central auf jeden Fall wieder buchen
Pros:

Uns hat die Zentrale Lage in Quanttan direkt neben dem Aussichtsturm gefallen. Wir hatten ein Zimmer mit Blick auf den Fluss im obersten Stock. Dort war es nachts ruhig das Frühstück war akzeptabel. Das Personal wirkte kompetent und war sehr freundlich.

2026-08-31 • via Nuitee
B
bobby • family_with_children • my
9
A very pleasant stay. Comfy room, peaceful surroundings, and good vibes!
Pros:

The room was really comfy, and I didn’t feel eerie at all.

Cons:

Na

2026-08-30 • via Nuitee