Hotel Sentral Kuantan @ Riverview City Centre

Hotels
8 (3439 reviews)
No 45-p Jalan Besar, City Centre , Kuantan , my

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean hotel
Friendly staff
Good location
Walking distance to attractions
Cons:
Cleanliness issues
Noisy rooms
Limited amenities
Small bathrooms

Categories

Cleanliness
7.5
Some reviews noted cleanliness issues such as dirty carpets and a request for bathroom cleaning.
Service
8.5
Staff were described as friendly and helpful, indicating good service.
Location
9
Many reviews praised the strategic and convenient location of the hotel.
Room Quality
7
Several reviews mentioned room size and soundproofing issues.
Amenities
8
Amenities were generally standard, with some mentioning limited options.
Value for Money
8.5
Most guests felt they received good value given the location and services.
Food and Beverage
7.5
Limited menu options at the rooftop cafe, affecting food experience.
Overall Experience
8
General sentiment about the experience was positive despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:09

Property Description

Convenient Location
Hotel Sentral Kuantan is strategically situated near local eateries and shopping options, making it a perfect choice for travelers looking to explore the vibrant city.

In-Room Amenities
Each room is equipped with essential amenities including a mini fridge, electric kettle, and personal safety deposit box, ensuring a comfortable stay for all guests.

On-Site Dining
Guests can indulge in local delicacies at the hotel's Highstreet Coffeehouse, offering a convenient dining option within the premises.

Plan your stay at Hotel Sentral Kuantan to experience convenience and comfort in the heart of the city.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 3439 reviews
Cleanliness: 7.5
Service: 8.5
Location: 9
Room Quality: 7
Amenities: 8
Value for Money: 8.5
Food and Beverage: 7.5
Overall Experience: 8
9
92 • solo_traveller • my
7
2026-06-06 • via Nuitee
S
Seriyati • couple • my
8
selesa
Pros:

Yes

Cons:

-

2026-06-06 • via Nuitee
B
BALIANI • solo_traveller • my
8
2026-06-04 • via Nuitee
M
MAWAR AYU • solo_traveller • my
10
2026-06-03 • via Nuitee
S
SAIDI SAMAN • solo_traveller • my
6
Cosy and Fun
Pros:

Easy to kuantan tower,taman kerang and masjid negeri. Many eateries around the area.

Cons:

Near to main road thus a bit noisy from vehicles.

2026-06-03 • via Nuitee
S
Syakila • family_with_children • my
9
again, definitely
Pros:

everything was great, room was clean and spacious, toilet is very clean and the facilities provided like towels are very clean. they have hot water and great tv channels. location was amazing, we went on the weekend so there was night markets and many local cafes nearby and a masjid! amazing! breakfast was nice as well.

Cons:

nothing

2026-06-03 • via Nuitee
A
Aishah • couple • my
9
For sure gonna repeat here again next time!
Pros:

The room is spacious, really worth the price. Nearby to cafes, local attractions and free parking also provided ✅

2026-06-02 • via Nuitee
R
Rozaimi • extended_group • my
10
It was a short stay for us as we were on our way back from Kelantan to KL and the hotel was Perfect option for us. Value
Pros:

The location in central Kuantan

Cons:

Parking, though the hotel provides private car park, it was located about 50-100m behind the hotel.

2026-06-02 • via Nuitee
N
Nurul • family_with_children • my
7
Decent hotel in the centre
Pros:

- The best is the private parking for the hotel guest so that you can go to Kuantan Night Street Art Market, Kuantan Tower by walking
- Complete room facilities including fridge, hot shower

Cons:

- It’s public holiday and only got to enter our room at 3.30pm, quite late though
- Room quite old, cracks on the wall
- Quite pricey

2026-06-01 • via Nuitee
S
Sapurah • solo_traveller • my
10
2026-06-01 • via Nuitee
A
Abd Rashid • couple • my
8
2026-06-01 • via Nuitee
S
Si peow • extended_group • sg
9
Modern clean hotel near Kuantan 188
Pros:

Hotel standard room and bed

Cons:

Clean room and facilities

2026-05-26 • via Nuitee
J
Jamain • couple • my
7
I'm very happy with hotel staffs who good works attics
Pros:

Breakfast quite satisfactory

Cons:

Street run on saturday morning 23/5 very annoying

2026-05-26 • via Nuitee
I
Idawati • extended_group • my
8
Overall, it was a good experience and worth the price
Pros:

The Hotel making it easy to access nearby attractions, restaurants, and public transport. The rooms were comfortable and clean, and the staff were friendly and helpful. The hotel also offered good value for money with basic facilities that were suitable for a short stay

Cons:

No

2026-05-25 • via Nuitee
N
NURUL SHARIZA • couple • my
5
2026-05-24 • via Nuitee
M
Mohd Faizal • couple • my
10
Awesome
Pros:

Amazing

Cons:

Nothing

2026-05-24 • via Nuitee
R
Rafeah • solo_traveller • my
8
2026-05-18 • via Nuitee
R
Ramli • solo_traveller • my
8
2026-05-15 • via Nuitee
S
Syamzri • family_with_children • my
8
Nice room and good location
Pros:

The room including breakfast, plenty of parking space behind the hotel

Cons:

Breakfast menu was so little, could add more food breakfast buffet

2026-05-13 • via Nuitee
R
Rahsidi • solo_traveller • my
8
2026-05-13 • via Nuitee