Hotel Sentral Kuantan @ Riverview City Centre

Hotels
8 (3534 reviews)
No 45-p Jalan Besar, City Centre , Kuantan , my

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator
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Review Highlights

Pros:
Clean hotel
Friendly staff
Good location
Walking distance to attractions
Cons:
Cleanliness issues
Noisy rooms
Limited amenities
Small bathrooms

Categories

Cleanliness
7.5
Some reviews noted cleanliness issues such as dirty carpets and a request for bathroom cleaning.
Service
8.5
Staff were described as friendly and helpful, indicating good service.
Location
9
Many reviews praised the strategic and convenient location of the hotel.
Room Quality
7
Several reviews mentioned room size and soundproofing issues.
Amenities
8
Amenities were generally standard, with some mentioning limited options.
Value for Money
8.5
Most guests felt they received good value given the location and services.
Food and Beverage
7.5
Limited menu options at the rooftop cafe, affecting food experience.
Overall Experience
8
General sentiment about the experience was positive despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:09

Property Description

Convenient Location
Hotel Sentral Kuantan is strategically situated near local eateries and shopping options, making it a perfect choice for travelers looking to explore the vibrant city.

In-Room Amenities
Each room is equipped with essential amenities including a mini fridge, electric kettle, and personal safety deposit box, ensuring a comfortable stay for all guests.

On-Site Dining
Guests can indulge in local delicacies at the hotel's Highstreet Coffeehouse, offering a convenient dining option within the premises.

Plan your stay at Hotel Sentral Kuantan to experience convenience and comfort in the heart of the city.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 3534 reviews
Cleanliness: 7.5
Service: 8.5
Location: 9
Room Quality: 7
Amenities: 8
Value for Money: 8.5
Food and Beverage: 7.5
Overall Experience: 8
N
Nashruddin • solo_traveller • my
5
2026-08-29 • via Nuitee
M
Mohamad Sufian • couple • my
9
2026-08-29 • via Nuitee
R
REVATHY • solo_traveller • my
6
2026-08-28 • via Nuitee
N
NURHAYATI • extended_group • my
8
2026-08-27 • via Nuitee
N
NUR NADYA • solo_traveller • my
10
2026-08-26 • via Nuitee
D
Delima • solo_traveller • my
9
Pros:

Most of the viral cafes and restaurants are within walking distance. Prices offer great value for money.

Cons:

The cleanliness in the bathroom can be improved.

2026-08-23 • via Nuitee
C
Cristina • solo_traveller • it
6
Ok per una notte di passaggio
Pros:

Posizione centralissima.
È solo complicato attraversare la strada.

Cons:

Abbiamo prenotato la camera senza moquette ed era molto umida e buia, bagno piccolo ed entrava dalla finestra sempre puzza di fumo.
Abbiamo chiesto allo staff di sostituirci gli asciugamani perché sporchi di giallo e ci hanno subito accontentato.

2026-08-23 • via Nuitee
M
MOHAMMAD HASBULLAH • solo_traveller • my
9
2026-08-21 • via Nuitee
F
FELIX GABRIEL • solo_traveller • my
1
2026-08-21 • via Nuitee
K
Khairy • solo_traveller • my
10
Pros:

Location and size of the room

Cons:

Elevator too small

2026-08-20 • via Nuitee
M
Mohd • extended_group • sg
8
2026-08-18 • via Nuitee
A
amirul • couple • my
9
2026-08-17 • via Nuitee
G
ghani • couple • my
3
Its an uncomfortable stay.. but i just get it through overnight
Pros:

Near the kuantan river. Can briskwalk at night

Cons:

Its an old building.. old furbished and i had trouble with the toilet. Cant flush well.. and there is a cockroach as well…

2026-08-16 • via Nuitee
W
Wirawani • solo_traveller • my
9
Pros:

The location is superb, near to the tower.

Cons:

The air-conditioning needs to be improved, no so cold.

2026-08-15 • via Nuitee
R
Ralf • family_with_children • ch
8
2026-08-14 • via Nuitee
Z
Zahariah • extended_group • my
9
A good place for weekend get away
Pros:

Location- all within walking distance

Cons:

Nothing

2026-08-10 • via Nuitee
N
norzaleha • extended_group • my
10
Nice stay
Pros:

Easy to find, staf mesra dan memudah kan urusan, cuma xdapat view sungai je.btw nice stay.will come again

2026-08-09 • via Nuitee
J
Juliana • couple • my
9
2026-08-09 • via Nuitee
M
marie • solo_traveller • fr
6
Confortable et bien placé avec un rooftop
Pros:

La vue depuis la chambre et le rooftop au 6ème etage sur la rivière Kuantan. Très bonne literie.

Cons:

Le petit-déjeuner très malaisien et cake industriel

2026-08-09 • via Nuitee
M
Mr. Ashz • solo_traveller • my
10
Pros:

bilik besar

Cons:

view lindung dengan pokok tak nampak tulisan kuantan sangat

2026-08-07 • via Nuitee