Hotel Sentral Kuantan @ Riverview City Centre

Hotels
8 (3349 reviews)
No 45-p Jalan Besar, City Centre , Kuantan , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Clean hotel
Friendly staff
Good location
Walking distance to attractions
Cons:
Cleanliness issues
Noisy rooms
Limited amenities
Small bathrooms

Categories

Cleanliness
7.5
Some reviews noted cleanliness issues such as dirty carpets and a request for bathroom cleaning.
Service
8.5
Staff were described as friendly and helpful, indicating good service.
Location
9
Many reviews praised the strategic and convenient location of the hotel.
Room Quality
7
Several reviews mentioned room size and soundproofing issues.
Amenities
8
Amenities were generally standard, with some mentioning limited options.
Value for Money
8.5
Most guests felt they received good value given the location and services.
Food and Beverage
7.5
Limited menu options at the rooftop cafe, affecting food experience.
Overall Experience
8
General sentiment about the experience was positive despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:09

Property Description

Convenient Location
Hotel Sentral Kuantan is strategically situated near local eateries and shopping options, making it a perfect choice for travelers looking to explore the vibrant city.

In-Room Amenities
Each room is equipped with essential amenities including a mini fridge, electric kettle, and personal safety deposit box, ensuring a comfortable stay for all guests.

On-Site Dining
Guests can indulge in local delicacies at the hotel's Highstreet Coffeehouse, offering a convenient dining option within the premises.

Plan your stay at Hotel Sentral Kuantan to experience convenience and comfort in the heart of the city.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 3349 reviews
Cleanliness: 7.5
Service: 8.5
Location: 9
Room Quality: 7
Amenities: 8
Value for Money: 8.5
Food and Beverage: 7.5
Overall Experience: 8
A
amer • solo_traveller • my
6
Good location, attentive staff but can be improve
Pros:

The location and the riverview

Cons:

The sound coming from the roof terrace, small limited lift, cheap deco

2026-05-03 • via Nuitee
F
fazalina • couple • my
10
2026-04-30 • via Nuitee
Y
Yusri • solo_traveller • my
8
2026-04-30 • via Nuitee
Z
Zubri • solo_traveller • my
10
2026-04-28 • via Nuitee
Y
Yuri • solo_traveller • my
7
Pros:

Satisfied with their parking

Cons:

The pillow is too heard

2026-04-27 • via Nuitee
A
Aidura • extended_group • my
9
2026-04-26 • via Nuitee
A
Aidil • couple • my
10
Excellent
Pros:

Great location.
Plenty of eateries around the hotel.
Attractions are nearby as well.

One of my favourite hotel in Kuantan.
Be a regular there and maybe you will get free room upgrade.

2026-04-25 • via Nuitee
E
Edriena • family_with_children • my
8
2026-04-24 • via Nuitee
S
Siti Suhana Mariah • couple • my
10
berbaloi & selesa,will come again
Pros:

selesa,bilik luas & berbaloi staff jg ramah,extra pujian pd security hotel & parking

Cons:

parking luas,bilik luas & bersih

2026-04-24 • via Nuitee
W
Wan • extended_group • my
10
Satisfied
Pros:

Big space & nice room

Cons:

Toilet tiles a bit slippery for me & my family

2026-04-23 • via Nuitee
M
Mesber • solo_traveller • my
7
2026-04-23 • via Nuitee
A
Azmi • couple • my
7
Cons:

The parking space is limited

2026-04-23 • via Nuitee
M
Mah Hasan • couple • my
7
Everything was good especially when my room was upgraded from deluxe to family room
2026-04-23 • via Nuitee
A
Abu • solo_traveller • my
6
2026-04-22 • via Nuitee
L
LAILA AQLIMA • solo_traveller • my
9
2026-04-21 • via Nuitee
F
firdaus • family_with_children • my
8
Pros:

Complete fasilities.

Cons:

For breakfast just so-so. Can go take a breakfast outside such as Garage Coffee more variety, delicious & affordable

2026-04-19 • via Nuitee
B
BokSang • family_with_children • my
5
2026-04-19 • via Nuitee
A
ADZAM • couple • my
10
Pros:

Clean

2026-04-19 • via Nuitee
M
MOHD FAIRUL • solo_traveller • my
10
Pros:

Toilet

Cons:

Nothing

2026-04-19 • via Nuitee
S
siti noraein • solo_traveller • my
8
2026-04-17 • via Nuitee