Hotel Sentral Kuantan @ Riverview City Centre

Hotels
8 (3349 reviews)
No 45-p Jalan Besar, City Centre , Kuantan , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Clean hotel
Friendly staff
Good location
Walking distance to attractions
Cons:
Cleanliness issues
Noisy rooms
Limited amenities
Small bathrooms

Categories

Cleanliness
7.5
Some reviews noted cleanliness issues such as dirty carpets and a request for bathroom cleaning.
Service
8.5
Staff were described as friendly and helpful, indicating good service.
Location
9
Many reviews praised the strategic and convenient location of the hotel.
Room Quality
7
Several reviews mentioned room size and soundproofing issues.
Amenities
8
Amenities were generally standard, with some mentioning limited options.
Value for Money
8.5
Most guests felt they received good value given the location and services.
Food and Beverage
7.5
Limited menu options at the rooftop cafe, affecting food experience.
Overall Experience
8
General sentiment about the experience was positive despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:09

Property Description

Convenient Location
Hotel Sentral Kuantan is strategically situated near local eateries and shopping options, making it a perfect choice for travelers looking to explore the vibrant city.

In-Room Amenities
Each room is equipped with essential amenities including a mini fridge, electric kettle, and personal safety deposit box, ensuring a comfortable stay for all guests.

On-Site Dining
Guests can indulge in local delicacies at the hotel's Highstreet Coffeehouse, offering a convenient dining option within the premises.

Plan your stay at Hotel Sentral Kuantan to experience convenience and comfort in the heart of the city.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 3349 reviews
Cleanliness: 7.5
Service: 8.5
Location: 9
Room Quality: 7
Amenities: 8
Value for Money: 8.5
Food and Beverage: 7.5
Overall Experience: 8
B
Baharin • family_with_children • my
8
2026-03-28 • via Nuitee
N
nur • family_with_children • my
10
2026-03-28 • via Nuitee
N
Nurul • family_with_children • my
9
Pros:

The location

2026-03-27 • via Nuitee
M
Mahyudi • family_with_children • my
8
2026-03-27 • via Nuitee
R
Ramesh Rao2 • family_with_children • my
10
Pros:

Nice place

2026-03-27 • via Nuitee
M
Mohd Zubir • family_with_children • my
9
2026-03-27 • via Nuitee
M
Mohd Saiful Bahri • family_with_children • my
8
Pros:

Location

Cons:

Small elevator

2026-03-26 • via Nuitee
M
Mohd Fauzi • extended_group • my
5
Great location
Pros:

Semua OK & all good cuma bath towels need to ganti yang baru sebab terlalu lusuh.

Cons:

Elevator atau lif sangat kecil.

2026-03-24 • via Nuitee
M
Mrs • family_with_children • my
9
Pros:

Bilik selesa & bersih. Aircond ok & air shower laju. Location tengah bandar.. Actually byk kedai mkn tapi disebabkan baru raya ke2, byk kedai tutup.

Cons:

Lif agak sempit

2026-03-23 • via Nuitee
M
Mrs • family_with_children • my
8
2026-03-23 • via Nuitee
N
Nor Azamin • extended_group • my
9
Worth with what u pay for
Pros:

Convenient location and spacious room

Cons:

Nil

2026-03-22 • via Nuitee
M
mohd fariq • family_with_children • my
9
Very great spend time there for puasa.
Pros:

Very strategic to explore kuantan city

2026-03-20 • via Nuitee
S
Suraya • extended_group • my
8
2026-03-17 • via Nuitee
Z
Zaidiect • solo_traveller • my
9
2026-03-17 • via Nuitee
M
Mohd Tarmizi • extended_group • my
8
Pros:

location

2026-03-16 • via Nuitee
M
Mohd Tarmizi • extended_group • my
10
Pros:

location

Cons:

none

2026-03-16 • via Nuitee
A
Amir • couple • my
4
Cons:

I got bed bug bites after staying there..

2026-03-14 • via Nuitee
C
chiang wah • family_with_children • my
8
2026-03-14 • via Nuitee
F
Faiz • family_with_children • my
10
Pros:

Lokasi hotel berdekatan dengan tempat2 menarik sekitar Bandar.. Kedai makan banyak Di Kawasan Hotel.. Berhampiran dengan menara kuantan.. Staf hotel amat baik Dan mudah berurusan check in dan check out.. Tq kepada sorang staf yang belanja anak saya ais krim Di lobi Hotel..

Cons:

Everything it's OK for me and my family..

2026-03-13 • via Nuitee
M
Muhammad Azfar • solo_traveller • my
10
2026-03-12 • via Nuitee