HOTIDAY Room Collection - Venezia Santa Lucia

Hotels
8.1 (295 reviews)
Rio Terà Lista di Spagna, 227 , Venice , it

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Luggage storage
Safety deposit box
Non-smoking throughout
Invoice provided
Front desk (limited hours)
Free wired internet
Internet access
Housekeeping on request

Review Highlights

Pros:
Central location
Good breakfast
Cons:
Rude staff
Small room and bathroom issues

Categories

Cleanliness
8.06
Generally clean, but some issues noted.
Service
7.53
Staff attitude varied, some negative experiences reported.
Location
9.07
Excellent location, very central and convenient for transport.
Room Quality
7.52
Room quality was mixed; some complaints about the setup and size.
Amenities
8.05
Standard amenities provided, but some issues regarding specific requests.
Value for Money
8.01
Value perceived as average considering some experiences compared to pricing.
Food and Beverage
8.56
Breakfast was well-reviewed, a good selection.
Overall Experience
8.03
Overall a nice hotel experience with notable highlights and some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:59

Property Description

Convenient Location
Experience Venice at its best with a stay at HOTIDAY Room Collection - Venezia Santa Lucia in the charming Cannaregio district, just steps away from major attractions like Basilica San Marco and Piazza San Marco.

Modern Amenities
Relax in our 4-star rooms equipped with complimentary WiFi, air conditioning, a safety deposit box, and a flat-screen TV. Start your day right with a delicious buffet breakfast every morning.

Multilingual Staff
Our dedicated staff, fluent in English, Spanish, French, and Italian, are here to ensure your stay is comfortable and memorable.

Book now for an unforgettable Venetian experience at HOTIDAY Room Collection - Venezia Santa Lucia.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 295 reviews
Cleanliness: 8.06
Service: 7.53
Location: 9.07
Room Quality: 7.52
Amenities: 8.05
Value for Money: 8.01
Food and Beverage: 8.56
Overall Experience: 8.03
S
Sheila • solo_traveller • gb
10
2025-10-17 • via Nuitee
R
Renata • couple • de
8
Tolles Hotel nah am Bahnhof
Pros:

Sehr zentral, nah am Bahnhof gelegen. Geräumiges Zimmer, sehr sauber.

Cons:

Bad sehr klein, wenig Ablagemöglichkeiten.

2025-10-14 • via Nuitee
V
Viktoriia • extended_group • ua
10
2025-10-12 • via Nuitee
R
Roxanne • family_with_children • us
7
Pros:

I loved the location because we caught the train and there was no need to take the water taxi schlepping our luggage on and off a boat. Once we located the hotel and stored our luggage we caught the water taxi to the main square. The ride is about 15-20 minutes after all the stops.
Venice is one of my favorite places to visit when I'm in Italy.

Cons:

I dont have anything bad to say about Venice, its one of my favorites.
I didn't like the person at the hotel who escorted us to our room, which was not necessary. He gave us attitude because he didn't like the tip I gave him. I think he was the owner/bellman. But the hotel elevators are so small and it was very tight with 3 ppl and 2 of us with luggage. Anywho, it was a nice hotel and served its purpose.

2025-10-11 • via Nuitee
C
Cai • extended_group • cn
10
2025-10-11 • via Nuitee
R
Rebecca • couple • us
8
2025-10-11 • via Nuitee
D
Danette • family_with_children • mx
8
Nice and Pretty Hotel close to Venezia Santa Lucia Station.
Pros:

The room is big and the furniture is pretty, I saw some people complainig about the alexa in the room, just shut the camera off and it should be okay, ours had the camera off already. Its about 5 minutes away from Venice Santa Lucia train station, our fare included breakfast and it was very good they offered coffee, tea, scrambled eggs, bacon, variety of cheeses and breads, so if you get a good price with breakfast included dont hesitate to take it. Everything was clean, the bathroom was very big and pretty too, they also have a lift if you are worried about this as some hotels in Venice dont have lifts this one does. They also have very pretty and big toilets in the reception that you can use once you check out. The staff overall was okay as well.

Cons:

We made a reservation of a room with a single bed and a queen beed next to it, and thats what the photos in our reservation showed but once we arrived we got a room with 2 single beds turned into a king bed we told them we specifically booked this room as we wanted 2 separate beds, they told us they could separate the beds next day but not that night as there was no longer someone from service room, they said it was impossible and got a bit mad at us for requesting this, WHY?? They did solve the issue but we had to sleep in one bed the first night because they messed up our reservation so even if you book two beds double check with them that they will set up the room like that as they dont seem to double check on their side. I would have made it clear to them before my arrival but nowhere in my reservation said we were getting one king bed.

2025-10-09 • via Nuitee
E
Eduard • solo_traveller • gb
1
Didn’t like it
Pros:

Nothing really

Cons:

Rude staff, didn’t pay any attention to their clients, couldn’t help with the fact they had different sockets which didn’t fit my classic European socket plug in. Nothing good, I will not come back

2025-10-08 • via Nuitee
W
Wioletta • couple • pl
1
Pros:

Lokalizacja i dobre śniadanie

Cons:

Brak dostępu do światła dziennego , widok z okien na mur , rurę kanalizacyjną o śmieci nie mieści mi się w głowie. Zepsuło nam to cały pobyt , wracałam bardzo późno do hotelu żeby na to nie patrzeć. Do tego na ścianie złote aniołki na których były pajęczyny. Najgorszy hotel w jakim byłam w życiu. Jeśli ktoś mimo wszysko się na niego skusi to polecam rezerwować Amadeus bo jest dwa razy tańszy , a to ten sam hotel. Nie wiem po co tak jest , ale klienci powinni się poczuć nabi w butelkę jak się orientują ,że mogli mieć to samo za połowę ceny. Było nam przykro bo znajomi za połowę tej ceny mieli piękny pokój z widokiem na kanał kilkaset metrów od nas. Nie polecam

2025-10-07 • via Nuitee
C
Carlos • couple • br
7
O barulho da alfândega de Veneza
Pros:

Localização

Cons:

O odor de mofo

2025-10-06 • via Nuitee
M
Monique • couple • fr
5
Pros:

L’emplacement, le personnel

Cons:

Un filet d’eau chaude aux robinets du lavabo et du bidet le tuyau de la douche était percé ! Absence de frigo dans la chambre. Les volets ne ferment pas et sont en très mauvais état. Bref rien à voir avec la description qui était faite sur Booking !

2025-10-02 • via Nuitee
J
Jefferson • couple • br
9
Pros:

Café da manhã excelente

2025-10-02 • via Nuitee
H
Heike • solo_traveller • de
10
Pros:

I' ll be back in 18.10.25

2025-09-30 • via Nuitee
G
Gisélio de Paula • family_with_children • br
10
Aconchegante e surpreendente, alem de bem localizado.
Pros:

Bem decorado e característico para o cenário de Veneza. Bem no centro e na rua principal onde você podia caminhar para os principais pontos turísticos, o que facilitou demais nossa estadia. Recomendo fortemente.

Cons:

Não gostei de ter esquecido o meu carregador na tomada do hotel.

2025-09-29 • via Nuitee
E
Emmanuel • couple • ch
1
I will never use Hotiday to book for any again
Pros:

Nothing

Cons:

It doesn’t have the qualities of a 4 star hotel. It doesn’t worth the money

2025-09-28 • via Nuitee
S
Sarah • family_with_children
10
Pros:

Wonderful hotel, lovely staff and delicious breakfast. Highly recommend staying here, it is close to transport options (train and bus station) and local to good food and shopping.

2025-09-19 • via Nuitee
J
josep • couple • es
7
Pros:

La seva situació a la ciutat.

Cons:

Bany vell i sense sabons, gels, et .

2025-09-18 • via Nuitee
A
Ahmet • family_with_children • tr
7
Konaklamayı beğenmedik fakat şehir güzel etkileyici
Pros:

Konumu iyi trene yakın ve otelden dışarıya çıkar çıkmaz kendinizi şehrin en hareketli caddelerinden birinde buluyorsunuz

Cons:

Kahvaltı daha iyi olmalı,yetersizdi .Yüz ve el havluları ince patiska kumaş koymuşlar yüzünüzü kurutamıyorsunuz,normal bildiğimiz havlu olabilirdi.Gezi sırasında gittiğimiz şehirlerden Venezia 3. Şehir oldu ve maalesef diğerlerinde olduğu gibi bundada çok ucuz ve basit de olsa terlik yoktu,her tarafa yalın ayak yada yanınızda terlik götürmenizi tavsiye ederim

2025-09-18 • via Nuitee
M
Martin • solo_traveller • ar
9
Pros:

Hermoso lugar. Ubicación excelente

2025-09-16 • via Nuitee
J
JOSE • couple • uy
8
Pros:

La habitación era cómoda un poco recargada la ornamentación.

2025-09-16 • via Nuitee