Hotel Emblemático La Casa De La Camelia

Hotels
•
Independent
7.4 (5 reviews)
Calle Nieves y Ascanio, 2, San Cristóbal de La Laguna, Santa Cruz de Tenerife, 38201 , San Cristóbal de La Laguna , ES
34-922355565

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Facilities

Nature reserve
Hardwood flooring in public areas
Terrace
Wheelchair accessible
Breakfast available (surcharge)
Nature reserve
Change of towels (on request)
Accessible shuttle
No accessible shuttle
Tile flooring in public areas
See all facilities

Review Highlights

Pros:
Friendly staff
Location convenience
Cons:
Value for money
Heating issues
Noise disturbances

Categories

Cleanliness
6.5
Mixed reviews regarding cleanliness, with some guests mentioning average standards.
Service
7.8
Service was generally appreciated, especially the friendly and helpful staff, although some complaints were raised about heating issues.
Location
8.2
The hotel's location is convenient and close to amenities, but noise from the street might affect light sleepers in the room.
Room Quality
6.9
Rooms are cozy, but some guests experienced heating problems and noise disturbances from the courtyard and nearby restaurants.
Amenities
7
Mixed feedback on amenities, with some guests praising the cleanliness and friendliness of the cleaning staff, while others mentioned the lack of heating options.
Value for Money
3.5
Significant dissatisfaction with the value for money, with guests feeling the hotel is overpriced compared to the services provided.
Food and Beverage
5.7
Some guests appreciate the restaurant options, while others found the pricing not justified and the smell of the restaurant's cuisine intrusive.
Overall Experience
8
Most guests had a positive overall experience, despite some issues, and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-02 12:42

Property Description

Terrace with Views: Enjoy stunning views from our terrace while sipping on your morning coffee.

Cozy Guestrooms: Retreat to one of our 5 guestrooms equipped with modern amenities such as microwaves and complimentary Wi-Fi.

Convenient Location: Immerse yourself in the heart of San Cristóbal de La Laguna, just steps away from iconic landmarks and attractions.

Book your stay at Hotel Emblemático La Casa De La Camelia now to experience the perfect blend of comfort and convenience.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

7.4
Based on 5 reviews
Cleanliness: 6.5
Service: 7.8
Location: 8.2
Room Quality: 6.9
Amenities: 7
Value for Money: 3.5
Food and Beverage: 5.7
Overall Experience: 8
J
James • partner
8
Pros:

Had a really nice stay at the hotel. The building and rooms are amazing. We ate at both restaurants downstairs and both were very nice (although the Patio was particularly good and our waiter super friendly/helpful with the menu and recommendations for wine etc).

It is noisy though. Don’t book without accepting this. The restaurants aren’t busy too late (10-11pm) but you can hear the courtyard pretty clearly in the room, and there’s outdoor seating for the Ramen place underneath the windows to the room.

At the weekends you’ll get people down on the street level until pretty late (mostly no cars though which is good).

If you have a car - be prepared to drive in circles looking for parking on the street or walk 5-10 mins to an open air car park (we did street parking as read some bad reviews of the car parks & never had to walk longer than ten mins back to the hotel). On check out day we just drove right outside to pick up our bags as all the businesses had deliveries arriving anyway - just be careful as there can be a lot of pedestrians!

Final tip - our keys were under the mat once we’d gotten upstairs. You only need the code to get into the stairs/lift and the same code isn’t for the key box outside the room. Took us ten mins to realise this!

Highly recommend the cafe “We the North” about 5 mins walk away for amazing coffee.

2025-04-04 • via Nuitee
D
Domenico
6
SE PROPRIO NON TROVATE DI MEGLIO ANDATECI.
Pros:

SE PROPRIO NON TROVATE DI MEGLIO ANDATECI.

PREZZO NON COMPATIBILE CON LA STRUTTURA

Per il prezzo che abbiamo pagato mi aspetto molto di più da una struttura , il prezzo paragonabile a quello di un hotel in centro a santa Cruz ( ma almeno li avevo la colazione inclusa ).
Non si vive di sola gloria.
Si trova di meglio alla metà del prezzo.
Non ci tornerò sicuramente
La pulizia nella media
Aria che sei costretto ad alzarti ogni volta perché nonostante il prezzo che paghi non ti danno neanche la possibilità di restare riscaldato , la notte ero costretto ad alzarmi per avere quei 10 minuti di tepore.
Puzza di ramen per la cucina di sotto del ristorante.

Nota positiva il personale delle pulizie molto cortese e anche quando avete la fortuna di trovarla la receptionist.


2025-03-19 • via Nuitee
M
Michael
2
Pros:

We booked the Honeymoon Suite and got a different room which was much smaller and has No table and chairs. When we complained this there was no acceptable reaction; the lady just said sorry your room is full already. There was no compensation, no idea, nothing. They told us to wait another 72 hours but even after this period there was no reaction at all … a terrible Customer Management, never again !

2025-01-08 • via Nuitee
P
Paul • partner
10
Pros:

Really loved our stay here! The restaurant was fantastic, and the staff was super communicative and helpful.

2024-11-14 • via Nuitee
V
Verified traveler
8
Pros:

Lugar muy bonito en el centro de la ciudad.
Durante la noche hay ruido porque la habitación está justo encima de una calle en la que hay bares y restaurantes con terrazas, lo que puede dificultar un poco el descanso.

2024-11-01 • via Nuitee