Queen's Hotel by BON Hotels

Hotels
8.2 (719 reviews)
5 Baron van Reede Street , Oudtshoorn , za

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly Staff
Nice Location
Historical Charm
Good Value for Money
Cons:
Cleanliness Issues
Uncomfortable Beds
Maintenance Problems
Poor Food Options

Categories

Cleanliness
7.41
Many guests mentioned maintenance issues and cleanliness concerns in rooms.
Service
9.38
Guests frequently praised friendly and helpful staff throughout their stay.
Location
8.92
Location was appreciated by many for its convenience, though some felt a bit unsafe.
Room Quality
7.37
Room quality was often criticized for being old, cramped, or needing maintenance.
Amenities
7.9
Amenities offered some positives, such as a pool, but lacked in essential features like properly working air conditioning.
Value for Money
8.36
Many felt the hotel was a good value considering its historical charm.
Food and Beverage
7.91
Breakfast was mentioned as simple and lacking in options, though some enjoyed the restaurant.
Overall Experience
8.38
Overall experience was mixed, with highlights in staff friendliness but issues with room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:20

Property Description

Colonial-Era Charm and Modern Comforts
Experience the elegance of The Queen's Hotel, a colonial-era gem in Oudtshoorn. Revel in the antique furnishings and modern amenities like air-conditioning and satellite TV in each room.

Culinary Delights and Relaxation
Indulge in gourmet dining at The Colony, featuring top South African ingredients and a fine wine selection. For a more casual experience, visit Cafe Brule for coffee and light bites. After a delicious meal, unwind by the swimming pool in the secluded courtyard.

Convenient Location for Exploration
Explore the nearby attractions such as the C.P Nel Museum and the Cango Wildlife Ranch, both just a stone's throw away. Don't forget to visit the fascinating Cango Caves, a short drive from the hotel.

Book your stay at The Queen's Hotel for a perfect blend of history, luxury, and convenience.

Important information:

Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 11 years old to 17 years old stay for ZAR 280 per person per night when using an existing bed.
    Children from 4 years old to 10 years old stay for free when using an available extra bed.
    People 11 years old and over stay for ZAR 280 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 719 reviews
Cleanliness: 7.41
Service: 9.38
Location: 8.92
Room Quality: 7.37
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 7.91
Overall Experience: 8.38
A
Anlen • couple • za
7
2026-05-16 • via Nuitee
A
Anja • couple • za
8
2026-05-08 • via Nuitee
E
Elsabé • solo_traveller • za
5
Been in better 4 star hotels.
Pros:

Nice big towels in the bathroom. Room was clean. Staff are friendly. They made an effort to put me in a double room after I was allocated a room with twin beds. The room I booked did indicate that it is a double room.

Cons:

No fridge and water in the room. For a 4 star hotel they could have provided cold bottled water. No shower cap, luckily I brought my own. View was of the roof below.🙁

2026-05-05 • via Nuitee
A
Aubrey • family_with_children • za
8
nice
Pros:

location

Cons:

noise from street

2026-05-04 • via Nuitee
E
Elisabeth Kretschmer • solo_traveller • za
8
Pros:

Architecture

Cons:

Bathroom very small and bedroom a bit tired in comparison with beautiful reception rooms

2026-05-03 • via Nuitee
A
Aletta • couple • za
10
2026-05-02 • via Nuitee
A
ARNO • couple • za
8
Great location in centre of town.
Pros:

Location and convenience

Cons:

Nothing really, the hotel is a bit worn as far as furniture etc is concerned

2026-05-01 • via Nuitee
C
Charl Klerksdorp • solo_traveller • za
9
Pros:

Location is great. Room and Hotel was very neat and clean. Breakfast was very good. Staff friendly and respectful. Restaurant on premises. Other restaurants in same street.

Cons:

No DSTV. No Hot water in shower. Water was warm but not hot. Some of the dishes on restaurants menu was a bit pricey compared to Spur opposite the street, however the food that I ordered was very good and succulent.

2026-04-30 • via Nuitee
D
David • couple • za
6
2026-04-29 • via Nuitee
M
MarietteSwart • solo_traveller • za
10
2026-04-28 • via Nuitee
A
Avuyile • extended_group • za
5
2026-04-27 • via Nuitee
C
Carley • family_with_children • za
1
Awful stay. I actually want a refund for breakfast because there was almost nothing go eat. I had to buy breakfast the s
Pros:

Nothing - worst stay. This should not be a four hotel, 2 star at best

Cons:

Everything basically. Breakfast is almost non existing. One room was not clean- bed was not made. Two bed room had one town.

2026-04-27 • via Nuitee
S
Samuel • solo_traveller • za
8
2026-04-26 • via Nuitee
M
Michael • solo_traveller • za
10
2026-04-22 • via Nuitee
N
Nell • solo_traveller • za
8
2026-04-19 • via Nuitee
M
Margaret • family_with_children • us
8
Pros:

Central in town .

Cons:

Road to the hotel blocked for an event on both ends of the road. It was a rainy night and very difficult to navigate to get to the hotel. Unable to contact or get somebody to pick up the phone and instruct me on how to get into the property.

2026-04-13 • via Nuitee
L
Lana • couple • za
9
2026-04-06 • via Nuitee
E
Ewert Bohnen • couple • za
9
Pros:

Perfect spot for the festival. Massive, clean, spacious suite (like a two bedroom apartment). Staff was incredibly friendly and helpful. They bent over backwards to accommodate us.

Cons:

It took two days to unblock the shower. The dinner at the hotel restaurant was overpriced for what you get

2026-04-06 • via Nuitee
M
Melony • extended_group • za
10
Best location, with very friendly staff, excellent food.
Pros:

Very good breakfast, and a lovely Dinner at the beautiful restaurant!

Cons:

N/A

2026-04-03 • via Nuitee
T
Teresa • family_with_children • za
6
2026-04-02 • via Nuitee