Queen's Hotel by BON Hotels

Hotels
8.2 (701 reviews)
5 Baron van Reede Street , Oudtshoorn , za

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly Staff
Nice Location
Historical Charm
Good Value for Money
Cons:
Cleanliness Issues
Uncomfortable Beds
Maintenance Problems
Poor Food Options

Categories

Cleanliness
7.41
Many guests mentioned maintenance issues and cleanliness concerns in rooms.
Service
9.38
Guests frequently praised friendly and helpful staff throughout their stay.
Location
8.92
Location was appreciated by many for its convenience, though some felt a bit unsafe.
Room Quality
7.37
Room quality was often criticized for being old, cramped, or needing maintenance.
Amenities
7.9
Amenities offered some positives, such as a pool, but lacked in essential features like properly working air conditioning.
Value for Money
8.36
Many felt the hotel was a good value considering its historical charm.
Food and Beverage
7.91
Breakfast was mentioned as simple and lacking in options, though some enjoyed the restaurant.
Overall Experience
8.38
Overall experience was mixed, with highlights in staff friendliness but issues with room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:20

Property Description

Colonial-Era Charm and Modern Comforts
Experience the elegance of The Queen's Hotel, a colonial-era gem in Oudtshoorn. Revel in the antique furnishings and modern amenities like air-conditioning and satellite TV in each room.

Culinary Delights and Relaxation
Indulge in gourmet dining at The Colony, featuring top South African ingredients and a fine wine selection. For a more casual experience, visit Cafe Brule for coffee and light bites. After a delicious meal, unwind by the swimming pool in the secluded courtyard.

Convenient Location for Exploration
Explore the nearby attractions such as the C.P Nel Museum and the Cango Wildlife Ranch, both just a stone's throw away. Don't forget to visit the fascinating Cango Caves, a short drive from the hotel.

Book your stay at The Queen's Hotel for a perfect blend of history, luxury, and convenience.

Important information:

Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 11 years old to 17 years old stay for ZAR 280 per person per night when using an existing bed.
    Children from 4 years old to 10 years old stay for free when using an available extra bed.
    People 11 years old and over stay for ZAR 280 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 701 reviews
Cleanliness: 7.41
Service: 9.38
Location: 8.92
Room Quality: 7.37
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 7.91
Overall Experience: 8.38
D
De Klerk • family_with_children • za
7
2026-03-12 • via Nuitee
M
Memory • couple • za
10
We enjoyed our stay!
Pros:

Its proximity to the centre of Town.

Cons:

Nothing.

2026-03-12 • via Nuitee
P
Peter • couple • de
2
Trotz 2 Einzelbetten gebucht, nur Queensize Bett.
Pros:

Gutes Restaurant

Cons:

Direkt an 4 spuriger Strasse - extrem laut, sehr kleines Bad

2026-03-10 • via Nuitee
C
Celeste • couple • au
7
Overall it was fine, though slightly overpriced which reflects the historical nature of the building
Pros:

Liked the historical aspect of the hotel, plus a lovely pool. The bed was very comfortable, and off street parking was appreciated

Cons:

Seems we had the room furthest from everywhere, internet was very slow. Very limited tea and milk supplies.
There were no tissues in the room, and no hotel guide to services. Rooms facing the street are quite noisy

2026-03-07 • via Nuitee
P
Prashant • family_with_children • za
10
Pros:

Staff was amazing and very accommodating

2026-03-06 • via Nuitee
R
Reedy • extended_group • us
9
2026-03-05 • via Nuitee
T
Tyler • family_with_children • za
6
Pros:

Friendly service , lovely courtyard , safe parking and very clean rooms.

Cons:

Inadequate items - I booked a room for 4 people - only 1 toilet roll and 2 towels provided , so I had to request more. Breakfast buffet limited.

2026-03-03 • via Nuitee
S
Shelsley • couple • za
8
A comfortable stay, value for money
Pros:

Overall a good experience and value for money. Food was good, staff were friendly and helpful, everything was clean. We enjoyed the historical character of the hotel. They even offered an early morning breakfast pack for everyone who was running the marathon on Saturday morning

Cons:

Our room faced the main road and there were no net curtains in the windows to provide privacy - anyone could see in from the street opposite, especially with the lights on in the room; no burglar bars on the windows either so we couldn't leave them open at night.

2026-03-02 • via Nuitee
F
Francois • family_with_children • za
10
2026-03-01 • via Nuitee
D
David • couple • nl
7
2026-03-01 • via Nuitee
E
Elmar • extended_group • li
8
2026-02-23 • via Nuitee
M
Monika • extended_group • de
8
2026-02-14 • via Nuitee
R
Raj Hemraj • family_with_children • za
5
Pros:

Friendly staff,.good location

Cons:

Could do with a good clean up , additional room lighting

2026-02-14 • via Nuitee
P
Paul • extended_group • gb
8
The central location, the service and the staff were superb
Pros:

Central Location and ambience

Cons:

The bedroom allocated to us was not the best . The bed was a little old

2026-02-13 • via Nuitee
R
Robert • solo_traveller • ma
9
2026-02-11 • via Nuitee
R
Robert • solo_traveller • ma
8
2026-02-11 • via Nuitee
B
Barry • couple • gb
10
2026-02-08 • via Nuitee
B
Brian • solo_traveller • za
10
2026-01-31 • via Nuitee
I
Ilse • couple • nl
10
Super.
Pros:

Heerlijke kamer. Mooi, sfeervol, goed onderhouden hotel. Hele fijne service. Met name van de huishoudelijke service. Mooie ontbijtzaal en apart restaurant.

2026-01-30 • via Nuitee
D
Du Preez • family_with_children • za
10
2026-01-29 • via Nuitee