Hotel Coco de Mar Quinta Avenida

Hotels
7.6 (25 reviews)
Calle 26 Norte , Playa del Carmen , mx

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Internet access

Review Highlights

Pros:
Friendly staff
Comfortable room
Cons:
No towels
Noise from bars

Categories

Cleanliness
6.05
No towels available and laundry issues mentioned.
Service
8.51
Staff described as friendly, typical for this hotel tier.
Location
8.05
Good location but loud due to nearby bars.
Room Quality
8
Accommodation quality is decent with a comfortable bed.
Amenities
7.04
Missing some kitchen utensils; adequate amenities.
Value for Money
7.99
Affordable pricing aligns with expectations for amenities.
Food and Beverage
7.55
Coffee offered in the patio, but no food options reviewed.
Overall Experience
7.61
Mixed sentiments but overall satisfactory for the price point.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:10

Property Description

Prime Location in Playa del Carmen
Situated in the heart of Playa del Carmen, our hotel is just a short stroll away from the stunning Playa del Carmen Beach and Playacar Beach. With key attractions like ADO International Bus Station and Church of Guadalupe within easy reach, convenience is at your doorstep.

Comfortable Rooms with City Views
Enjoy a relaxing stay in our well-appointed rooms featuring modern amenities such as air conditioning, flat-screen TVs, and private balconies offering charming city views. For added convenience, some rooms come with fully equipped kitchens.

Convenient Amenities and Services
Benefit from our 24-hour front desk assistance, free WiFi access throughout the property, and safety deposit boxes in guest rooms. Indulge in the tranquility of our garden and terrace areas, perfect for unwinding after a day of exploration.

Book now for an unforgettable stay at Coco de mar Quinta Avenida!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.6
Based on 25 reviews
Cleanliness: 6.05
Service: 8.51
Location: 8.05
Room Quality: 8
Amenities: 7.04
Value for Money: 7.99
Food and Beverage: 7.55
Overall Experience: 7.61
L
Lucy extended_group mx
10
2025-08-27 via Nuitee
M
Molina Arredondo solo_traveller mx
10
2025-07-24 via Nuitee
S
Santiago Stratico couple ar
9
Buen apart hotel economico
Pros:

La ubicación , el personal amable, la habitación, cama King ... balcón , TV aire acondicionado; dispenser de agua fría y caliente y café en el patio.

Cons:

Faltan utensilios de cocina y algo ruidoso para dormir por la música de los bares.

2025-07-18 via Nuitee
M
Maria Jesus extended_group mx
5
Cons:

No tenían toallas en los baños, nos dijeron que les había fallado la lavandería, pero no resolvieron. Hay que subir maletas dos pisos sin ayuda. Frente a una tienda con música fuerte y bocina en la calle hasta las 2a.m.

2025-07-04 via Nuitee
D
David young couple us
9
Superb
Pros:

Everything was great

Cons:

N/A

2025-06-09 via Nuitee
A
Ali review category business travellers br
10
Exceptional
2025-03-10 via Nuitee
D
Dave review category business travellers us
5
Passable
2025-02-24 via Nuitee
J
Jonathan young couple us
10
Exceptional
2025-01-13 via Nuitee
C
Chuck young couple mx
5
Passable
Pros:

The place is situated in a nice area.Very busy accessible to menu stores But you do have a small Smell in the place and the biggest issue is no water pressure In the shower and no hot water

2024-12-29 via Nuitee
S
Sandy solo traveller de
5
Good for a night
Pros:

Good location, big rooms.

Cons:

Water stopped running many times also while showering.
TV wouldn't turn on just like the AC.

2024-12-27 via Nuitee
F
Florian young couple de
5
Passable
Pros:

The area is right on the 5ta avenida which in our case was very nice and the staff was very friendly and there is someone there 24 hours.

Cons:

The electricity went a couple of times, the water went one morning and in general after every few seconds when showering.

One of the 2 beds in the room wasn't very clean with hair and stains.

The wifi is terrible in the room, outside it worked when we tried.

2024-12-17 via Nuitee
S
Smiley solo traveller us
1
I didn't stay, they wouldn't honor the reservation.
Cons:

I had a reservation at Coco de mar Quinta Avenida and they refused to honor it when I arrived. I booked through booking for a certain price and when I arrived they saw the price and said the price was too low and that they would not be willing to honor my reservation unless I paid more. The situation was was extremely frustrating because they said that it must have been an error on bookings end but I made the reservation 1 week in advance, how did they not catch this? Also they said they would reach out to Booking to initiate a refund and that the refund would come later that day and I have still yet to receive any notice of a refund going on three days later.

2024-12-09 via Nuitee
N
Neta group il
8
Very good
Pros:

A great place !!
Very clean and. Good location

Cons:

The only thing is there is NO elevator

2024-11-03 via Nuitee
M
Marcel solo traveller ca
9
Superb
2024-11-01 via Nuitee
K
Koningstein young couple ca
5
Passable
Pros:

Friendly staff

Cons:

Bed was broken in the middle on one side. When I came in the room the tv was on. Waste basket in bathroom had not been emptied. Check your bed before you sleep there

2024-10-26 via Nuitee
A
Abraham young couple mx
7
Good
Pros:

It’s kind tricky to say that I like the location cus even when it is on the 5 av super close to the beach at the same time it’s super nosy outside we where just in a room that was heading to the street and there is a smoke shop that basically has music all day from 11 am to 2 am every day

Cons:

I saw a guy smoking crack

2024-10-24 via Nuitee
C
Chris solo traveller gb
8
Very good
Pros:

Comfy bed, large room, pleasant staff, quiet spot in a great location. Great value for money.

Cons:

All was good

2024-10-22 via Nuitee
C
Conor with friends ie
10
Great location for a good price
Pros:

Location was great, staff were friendly, room was clean and comfortable

Cons:

5 of us stayed here but only one of us was lucky enough to have hot water for a shower

2024-10-21 via Nuitee
M
Manolo with friends gb
10
Exceptional
Pros:

Everything was clean and nice

Cons:

Nothing

2024-10-11 via Nuitee
G
Gianfranco_ts solo traveller it
10
New hotel, excellent stay
Pros:

Probably because the hotel is new, I paid a super competitive rate (27 USD per night) for a huge room, with private bathroom. The place is just next to the zona peatonal (walking street), near the beach and all the best part of Playa del Carmen. Excellent deal!

2024-09-22 via Nuitee