WoodSpring Suites Loves Park - Rockford

Hotels
•
WoodSpring
6.7 (77 reviews)
4101 Galleria Dr. , Loves Park , US

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Pets allowed
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Clean, new property
Polite / accommodating staff (in several reports)
Onsite laundry and gym
Good / central location
Affordable for a basic stay
Cons:
Uncomfortable mattresses and squeaky/old-feeling beds
Missing basic room items (shampoo, cups, cookware) or charged as extras
Front desk staffing issues and booking/cancellation problems
No or inconsistent breakfast; some hygiene oversights reported

Categories

Cleanliness
8
Generally reported as very clean and new by multiple guests, though a few mentioned leftover food in the refrigerator and bottles under a bed.
Service
6.3
Mixed: several guests praised courteous, accommodating staff and the GM, but others reported booking/cancellation issues, a desk unstaffed for long periods, and a rushed check-out experience.
Location
8
Multiple mentions of a convenient/central location and good placement for guests.
Room Quality
5.2
Repeated complaints about uncomfortable mattresses and pillows, squeaky/metal bed frames, and some rooms feeling basic or showing wear.
Amenities
6.8
Onsite laundry and a gym were positives, but many guests noted missing basic items (shampoo, cups, cookware), some paid extras (WiFi/essentials), and limited front-desk availability.
Value for Money
7.5
Seen as a budget/cheap option that meets expectations for a simple stay; value is reduced for guests who must purchase essentials or face booking/charge issues.
Food and Beverage
4.8
Frequently noted lack of breakfast and at least one report of food left in the fridge; overall weak or absent F&B offering.
Overall Experience
7
Mixed overall: many appreciated the clean, new property and helpful staff in some cases, but uncomfortable beds, missing basics, and service/booking problems lowered the experience for others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:33

Property Description

Convenient Location
Located just a short distance from top attractions such as Logan Museum of Anthropology and Magic Waters Waterpark.

In-Room Amenities
Enjoy the convenience of having a fridge in every guest room for storing snacks and beverages.

Close to the Airport
With Chicago Rockford International Airport only 22 km away, your travel plans are made easy.

To experience the convenience and comfort of WoodSpring Suites Loves Park - Rockford, book your stay now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.7
Based on 77 reviews
Cleanliness: 8
Service: 6.3
Location: 8
Room Quality: 5.2
Amenities: 6.8
Value for Money: 7.5
Food and Beverage: 4.8
Overall Experience: 7
J
Jeremy • family_with_children • us
10
2026-10-25 • via Nuitee
H
Helen • solo_traveller • us
1
I DIDN'T STAY THERE
Pros:

Nothing, I feel bad about giving the hotel a bad review as I didn't stay there. The hotel called me that day before my stay to advise there were NO rooms available. Booking.com was no use to me at all except to tell me that I would be responsible for the full charge. Bad business practice.

Cons:

How can I review this when I was called the night before to inform me that they had NO rooms available for my stay. After calling you (Booking.com) and letting you know I was advised that I would still be responsible for the charges. Non of this makes sense. I will not be using Booking.com again

2026-10-08 • via Nuitee
S
Stormi • couple • us
10
2026-09-17 • via Nuitee
K
Karleen • couple • us
2
Nice room… bad accommodations otherwise.
Pros:

The room was nice.

Cons:

Had to pay for almost everything you needed . It is a suite and you had to purchase all of your essentials for the kitchen and WiFi if you needed extra. Checkout was at 11 and they called me as I wasn’t in the room and they had gone into my room to see if I had checked out. It was only 10:40. No coffee in room and when I went to get coffee downstairs, there were no cups. No desk staff until 9:00 am so if you did have a problem, no one was there. It’s ok for a one night just sleep stay, but not for longer stays if unless you want to pay extra.

2026-09-13 • via Nuitee
Z
Zimmerman • solo_traveller • us
10
2026-09-12 • via Nuitee
J
Jeremy • solo_traveller • us
10
Unexpected gem of a hotel.
Pros:

Staff was courteous, building was quiet. Onsite laundry and gym were a bonus. The GM and Suzie were so accommodating.

Cons:

I really can't think of a negative that stands out.

2026-09-12 • via Nuitee
E
Eric • couple • us
8
2026-09-03 • via Nuitee
C
Cherrokee • couple • us
9
Other then the food that was left on the refrigerator and bottles under the bed my stay was good.
Pros:

We didn’t have breakfast

Cons:

More Clean room

2026-08-25 • via Nuitee
F
Fowler • couple • us
6
Cheap, clean, basic place to sleep.
Pros:

I knew this was a budget hotel. And it is. It's new, clean and relatively cheap. I just needed a place to sleep. That part met my expectations.

Cons:

You will have to ask for shampoo & conditioner. And a hair dryer. Oh and a plastic cup for brushing your teeth. With that said the staff was polite and helpful. Keep an eye on when the front desk is staffed, though.

Also, the beds are on metal frames, and a "hardwood". One of them squeaked when you rolled over. Good news for us, one of us sleeps like the dead and doesn't move around a lot, so we switched beds and it worked out fine for our needs.

2026-08-24 • via Nuitee
V
Vegar • extended_group • no
8
Pros:

Sentralt og overkommelig pris. Fine rom og bra kjøkken

Cons:

Kunne ønsket meg benker, bord og stoler utendørs.
Bedre ventilasjon på treningsrom .
Bestikk, og annet kjøkken redskap burde vært standard

2026-08-02 • via Nuitee
D
Daniel • couple • us
5
2026-08-02 • via Nuitee
B
BR549 • solo_traveller • us
9
My my stay at Woodspring Suites
Pros:

Everything was extremely clean, mainly because its so new but id highly recommend it 😀

Cons:

The mattress and pillows was not very comfortable.
They need to be softer

2026-07-23 • via Nuitee
S
Stormi • couple • us
10
2026-07-19 • via Nuitee
M
Mary Ann • couple • us
6
Cons:

The bed was very uncomfortable!!

2026-07-19 • via Nuitee
R
Russell • couple • us
4
see above question
Pros:

was no breakfast dissappointed

Cons:

Well First off Ive done many a survey for various things the thing about that is one never knows the outcome of surveys didnt like the fact a person has to take their own garbage out and bring their towels I get the reason why however its really not conveient to the guest more for the employes dont do much. Now lets get to the beds absoultly unacceptable they looked like old beds not comfortable at all. one chair in the room also not acceptable the kitchen idea was good but then you have to buy everything in order to use it. the stay in the hotel mighy have been a decent price but doesnt measure up to the comfort or conviece would never stay here again

2026-07-13 • via Nuitee
W
William • solo_traveller • us
10
2026-07-12 • via Nuitee
J
Jimenez • solo_traveller • us
10
2026-07-11 • via Nuitee
D
Dana • couple • us
5
Nice hotel but needs better water pressure and more comfortable beds.
Pros:

Clean and location

Cons:

Low Water pressure and uncomfortable bed

2026-06-29 • via Nuitee
L
laurie • couple • us
5
Pissed that they were rushing me out when the rooms can’t be taking till 3 pm a man came three times I told him I would
Pros:

It was clean but no one stays at the desk

Cons:

This would be nicer if it had carpet

2026-06-22 • via Nuitee
E
Edward • couple • us
7
Pleasant, and a great value with a good location.
Pros:

Liked the new construction of building and location

Cons:

Bed was not very comfy. Woke up with a back ache. Water pressure was very weak at shower and bathroom faucet.

2026-06-18 • via Nuitee