The Timber at Holly Branch

Hotels
10 (31 reviews)
439 Winfield Heights Road , Gatlinburg , us

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Express check-in/check-out
Safety deposit box
Tour desk
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Limited views
Wi-Fi access confusion

Categories

Cleanliness
10
Rooms are stunning and very clean!
Service
10
Staff is friendly and helpful.
Location
10
The location is close to downtown.
Room Quality
10
Beautiful room with thoughtful amenities.
Amenities
10
Amenities were spot on with multiple offerings.
Value for Money
10
Great value considering the quality and services offered.
Food and Beverage
10
Breakfast was good with a selection of items.
Overall Experience
10
Wonderful experience and will be returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:56

Property Description

Convenient Location
Nestled in Gatlinburg, The Timber at Holly Branch is just steps away from Ober Gatlinburg and minutes from Ripley's Aquarium of the Smokies.

Modern Amenities
Experience comfort and convenience in air-conditioned rooms equipped with essential amenities like a coffee machine, fridge, and flat-screen TV for a relaxing stay.

Nearby Attractions
Explore popular attractions such as Dolly Parton’s Stampede and Dollywood just a short drive away, making it the perfect base to discover the best of Gatlinburg.

To indulge in a serene mountain retreat at The Timber at Holly Branch, book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

10
Based on 31 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
Y
Yuri • family_with_children • us
10
Pros:

Perfect mix of cabin and proximity with the city! Spotless clean

2026-04-11 • via Nuitee
J
Justin • family_with_children • us
10
2026-04-10 • via Nuitee
C
Casey • couple • us
10
My wife and I loved our stay, we will stay again in the future!
Pros:

The room was immaculate, exceptionally comfortable and spacious! My wife and I loved our stay!

Cons:

Nothing, everything was great! We couldn’t have been happier with our stay!

2026-04-07 • via Nuitee
T
Thomson • extended_group • us
10
Content and will return!
Pros:

As a returning guest I love the property and location! I love that it’s set back off the strip away from the hustle and bustle. I love that it’s considerably small. I love the design and decor. Coming and being here truly gives me a sense of peace, quiet, and recuperation! A break away from my reality!

Cons:

I got the same exact room as the first time I visited. Then the shower leaked and flooded the bedroom. This time I could see the shower was repaired, so no leaking. However, We had some issues with the air conditioning system but after an hour and a half of research we figured it out. It seems there has been a decline in staffing and probably even management. The restaurant bar wasn’t open very much or long. There was one housekeeper on site for a few hours each day, and I worry he may have too much on his plate to manage and maintain cleanliness to standards within his work day. I manage the house keeping department in a hospital, so I noticed several opportunities for improvement but generally the rooms are satisfactory.

2026-03-30 • via Nuitee
A
Arthur • couple • us
10
Great stay other than above mentioned, and that wasn’t hard to deal with.
Pros:

We enjoyed the room, loved the shower. Good rate. Room was comfortable and clean.

Cons:

Insulation between rooms could be better, loud self important people on cellphone and children.
Person on phone extremely loud, even speaking to her spouse.

2026-03-27 • via Nuitee
M
Makinnia • couple • us
9
2026-03-26 • via Nuitee
J
Jason • couple • us
9
2026-03-24 • via Nuitee
R
Ryan • extended_group • us
9
2026-03-23 • via Nuitee
T
Tonnesia • family_with_children • us
10
2026-03-23 • via Nuitee
R
Robert • family_with_children • us
9
2026-03-18 • via Nuitee
S
Stephanie • family_with_children • us
10
2026-03-17 • via Nuitee
C
Christopher • couple • us
10
2026-03-02 • via Nuitee
J
Josh • family_with_children • us
3
Pros:

Unit was nice.

Cons:

There was a light in the back of the property that flicked on and off all night. This kept me up, and I had a horrible night's sleep. The bathroom shower had a broken knob.

2026-03-01 • via Nuitee
C
Carlos f • couple • us
10
2026-02-23 • via Nuitee
C
Craig • couple • us
10
2026-02-11 • via Nuitee
C
Chacon • solo_traveller • us
10
2026-02-09 • via Nuitee
D
David • couple • us
9
It was great. Fit the need for the price.
Pros:

Fire pits, vaulted ceilings, mirror light, cabin structure

Cons:

Small shower. Sometimes we could smell the propane from the fire pits, in our room.

2026-01-28 • via Nuitee
B
Bradley • couple • us
10
2026-01-20 • via Nuitee
H
Harmony • couple • us
10
2026-01-20 • via Nuitee
C
Conny • family_with_children • us
9
Acogedor y maravilloso
Pros:

Me encantó la decoración, la limpieza, la ubicación es perfecta, cerca al pueblo pero un poco más arriba, lo que hace que sea más tranquilo y ayuda a la desconexión. La decoración es hermosa y acogedora ! Todo limpio! Cuidan los detalles! La atención fue maravillosa! Lo repetiría! 💯 recomendado 👏🏻

Cons:

Lo único que sugiero que mejoren es que coloquen unas cortinas más oscuras para impedir la entrada de la luz para dormir ! Pero no es un gran detalle, solo una pequeña sugerencia! De igual forma me encantó y repetiría !

2026-01-10 • via Nuitee