Maxim Suites by Elias Holl

Hotels
8 (92 reviews)
39 Maximilianstraße , Augsburg , de

Facilities

Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Modern rooms
Charming atmosphere
Cons:
Cleanliness issues
Poor service responsiveness
Noisy rooms

Categories

Cleanliness
6.21
Several reviews noted issues with cleanliness, such as dirty rooms and inadequate service.
Service
8.68
While there were issues with responsiveness, the staff were noted as helpful and friendly.
Location
9.22
The location was consistently praised for being central and convenient.
Room Quality
7.67
Rooms were noted as modern and nice, but some issues with old entry systems were mentioned.
Amenities
8.2
Amenities were generally well-received, with mentions of modern utilities.
Value for Money
7.66
Value perceived as good but some complaints about service affecting overall value.
Food and Beverage
8.21
No specific comments on food, but suggestions for breakfast arrangements noted.
Overall Experience
8.18
Overall experience mixed, with strong points in location and room quality, but service and cleanliness issues affected the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:46

Property Description

Luxurious Accommodation
Discover our allergy-free rooms with modern amenities including a flat-screen TV and a coffee machine.

Convenient Location
Located near Augsburg city centre, our hotel is within walking distance to popular attractions and the main train station.

Exceptional Services
Enjoy complimentary WiFi, concierge services, and a restaurant offering delectable dining options during your stay.

Book now and experience the perfect blend of comfort and convenience at Maxim Suites by Elias Holl.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:

Location

Guest Reviews

8
Based on 92 reviews
Cleanliness: 6.21
Service: 8.68
Location: 9.22
Room Quality: 7.67
Amenities: 8.2
Value for Money: 7.66
Food and Beverage: 8.21
Overall Experience: 8.18
C
Carl solo_traveller de
9
Bereits das 2. mal dort- und künftig gerne wieder!
Pros:

Top- Lage, sehr individuelle Zimmer, digitale Zugänglichkeit

Cons:

Der mitten im Zimmer stehende große Fernseher

2026-02-13 via Nuitee
T
Thomas couple de
8
2026-02-12 via Nuitee
D
Dietmar family_with_children de
7
2026-02-09 via Nuitee
S
Susanne couple de
10
2026-01-31 via Nuitee
J
Johannes solo_traveller at
9
2026-01-30 via Nuitee
M
Maria family_with_children gr
1
Απαράδεκτο
Pros:

Τοποθεσία μόνο

Cons:

Είχε τρίχες γάτας μέσα στο δωμάτιο παντού και έπαθα κρίση άσθματος. Δεν έκαναν τίποτα και ούτε μας αποζημίωσαν για την ταλαιπωρία.
Επίσης πληρώσαμε σουίτα και μας έδωσαν απλό δωμάτιο. Στο τηλέφωνο περίμενα 50 λεπτά για να πάρω απάντηση ότι δεν ξέρουν τίποτα αφού δεν υπήρχε ρεσεψιόν στις 18.00 που φτάσαμε .
Απαράδεκτη συμπεριφορά

2026-01-29 via Nuitee
N
Ntafopoulos solo_traveller de
10
2026-01-28 via Nuitee
G
Giulia couple it
1
Pessimo.
Pros:

Posizione centrale e camera spaziosa

Cons:

Abbiamo trovato la camera sporca tale da dover cambiare sistemazione in un altro hotel rinunciando anche al rimborso e senza che nessuno provvedesse a cambiarci camera o a pulirla. Il personale alla reception era assente. Ci hanno risposto per telefono dicendoci che non potevano fare nulla. Abbiamo inviato una mail di reclamo con allegati foto e video senza aver nessun tipo di risposta.

2026-01-28 via Nuitee
N
Nynke couple nl
9
2026-01-27 via Nuitee
W
Wineke family_with_children nl
7
Pros:

De locatie is mooi in centrum en goed te bereiken met de auto. Vanaf de aangegeven parkeergarage is het nog wel 300m lopen ofzo.

Cons:

Het bed viel tegen. Wij hadden geen hästens en de kamer die wij hadden was zo klein dat het bed tegen de muur staat vanwege ruimtetekort.

2026-01-25 via Nuitee
C
Claus solo_traveller no
8
2026-01-25 via Nuitee
S
Segala family_with_children de
10
2026-01-21 via Nuitee
C
Clara solo_traveller fr
10
Très bien
Pros:

Très accueillant et très pratique avec le code à chaque porte.

2026-01-20 via Nuitee
F
Filippo family_with_children it
10
2026-01-19 via Nuitee
G
Gernot family_with_children at
9
2026-01-19 via Nuitee
S
Sabrina couple de
7
2026-01-19 via Nuitee
C
Clara couple fr
10
Très bien
Pros:

Très vivant comme hôtel, très bien maintenu

Cons:

Les bruits très tôt le matin

2026-01-19 via Nuitee
K
Klaus family_with_children de
10
2026-01-19 via Nuitee
O
Oliver solo_traveller de
10
2026-01-17 via Nuitee
H
Helmuth couple at
10
2026-01-15 via Nuitee