Burj Al Mukhtara Hotel - شركة فندق برج المختارة الفندقية

Hotels
3.8 (210 reviews)
King Faisal Road - First Ring Sub., Al - Saqqia, Medina 42315 , Al Madinah , SA

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Laundry
ATM/cash machine on site

Review Highlights

Pros:
Preferred this hotel over a 5-star on a previous trip
Moderate but satisfactory room quality
Overall described as 'Good' by some reviewers
Cons:
Reservation cancelled — guest did not stay
Unclear/ambiguous feedback from one reviewer

Categories

Cleanliness
3.8
Not mentioned in reviews — standard quality for this hotel tier.
Service
2.5
Negative due to reservation cancellation (guest did not stay); poor booking/communication experience.
Location
3.8
Not mentioned in reviews — standard quality for this hotel tier.
Room Quality
4.4
Described as 'not flash' and 'moderate' but also 'Good' — overall moderate-to-good room quality.
Amenities
3.8
Not mentioned in reviews — standard quality for this hotel tier.
Value for Money
4.5
Reviewer preferred this hotel over a 5-star on a previous trip — indicates strong perceived value.
Food and Beverage
3.8
Not mentioned in reviews — standard quality for this hotel tier.
Overall Experience
3.8
Mixed: one booking was cancelled (negative), while other comments are 'Good' or indicate preference — balanced overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-15 07:31

Property Description

Prime Location
Experience the convenience of being just a short walk away from Al-Masjid an-Nabawi and close to popular shopping destinations like Old Bazaar.

Modern Amenities
Enjoy complimentary WiFi and access to our 24-hour front desk and ATM services for a hassle-free stay.

Nearby Attractions
Explore the historic sites of Al Baqia Cemetery and Quba Mosque, and indulge in shopping at Madina Mall and Al Noor Mall.

Ready to make your stay memorable? Book now at Al-Mukhtara Tower- Economy.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

3.8
Based on 210 reviews
Cleanliness: 3.8
Service: 2.5
Location: 3.8
Room Quality: 4.4
Amenities: 3.8
Value for Money: 4.5
Food and Beverage: 3.8
Overall Experience: 3.8
M
Mohammed Muneer • extended_group • in
10
2026-10-24 • via Nuitee
K
Khadidja • solo_traveller • fr
2
Horrible
Pros:

L’emplacement

Cons:

Salle, du bruit des chambres à côté, climatisation qui ne marche pas,Je n’ai pas pu fermer l’œil c’est horrible. En plus c’est cher

2026-10-22 • via Nuitee
محمد • extended_group • sa
5
Pros:

لم أذهب للفندق اصلا لانهم ألغوا الحجز وحجزنا بفندق آخر لذلك لا تقييم لهم

Cons:

لم أذهب للفندق لانهم ألغوا حجزي لذلك لا تقييم لهم

2026-10-12 • via Nuitee
W
Wajih • solo_traveller • fr
10
2026-10-11 • via Nuitee
M
Mukhtar • solo_traveller • gb
10
Pros:

Not flash moderate I stayed in 5 star last trip preferred this hotel

Cons:

Nit sure

2026-10-10 • via Nuitee
A
Ali • solo_traveller • sa
8
2026-10-09 • via Nuitee
E
Eman • couple • sa
6
2026-10-08 • via Nuitee
J
Jafar • extended_group • sa
9
Good
Pros:

Good

Cons:

Good

2026-10-08 • via Nuitee
A
Ahmed • young couple • eg
1
Unclean, scary place, and unbearable
Pros:

Nothing

Cons:

Unclean, illigal selling of products was conducted in the lobby, they had a market in the lobby.
The place is unbearable that I couldn’t even complete my stay, I checked out early, they promised I am entitled to a partial refund however the person at the night shift told me that refunds are the responsibility of the morning shift guy, they made me come all the way back the next day and the guy told me that their policy doesn’t support any of this.

2025-07-16 • via Nuitee
M
Muhammed • family with young children • sa
7
Good
Pros:

Near to Haram

Cons:

Parking, cleanliness,

2025-07-04 • via Nuitee
B
Bin • with friends • sa
7
Good
Pros:

Location and price.

Cons:

Staff behavior.

2025-07-04 • via Nuitee
M
Mubashar • group • ae
7
Good
2025-07-04 • via Nuitee
M
Mohamed • young couple • eg
5
Passable
2025-06-28 • via Nuitee
S
Shamshad • family with young children • sa
5
Passable
Pros:

When I reached at the hotel reception Staff told me they Don't have any information about my booking ond more Guest has ghe same issue after 10 minitues they told me now they have information but I got surprised the reception staff told me I didn't pay for my booking I show him payment proof on Booking.com but he didn't accept the confirmation from the Booking.com after 15 minitues he told md they have got payment even I paid when I booked the hotel
When I entered in the room the Aircondion was not working I came to reception snd complaints regarding the matter he send one electrician he said it will be cool after some time even after 3 hours Ac wasn't working when I reached at reception some more Guest has the same issue
I asked at reception to change my room first they didn't get agree after so much argument when a Egyptian man came he changed my room
Overall very bad experience

2025-06-25 • via Nuitee
E
Elkholi • young couple • eg
8
Very good
2025-06-20 • via Nuitee
A
Asim • solo traveller • ae
10
Exceptional
2025-06-17 • via Nuitee
A
Atif • with friends • sa
8
Very good
2025-06-15 • via Nuitee
M
Mohammed • solo traveller • sa
7
Good
2025-06-14 • via Nuitee
N
N • with friends • sa
7
Good
2025-06-13 • via Nuitee
M
Mohammed • group • sa
1
Reception staff was very rude behavior 😡
Pros:

Location is good

2025-06-13 • via Nuitee