Al-Mukhtara Tower- Economy

Hotels
3.8 (210 reviews)
King Faisal Road - First Ring Sub., Al - Saqqia, Medina 42315 , Al Madinah , sa

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
ATM/banking
Front desk (limited hours)
Free wired internet
Internet access

Review Highlights

Pros:
Location
Affordable rates
Cons:
Uncleanliness
Rude staff behavior
Poor room quality
Lack of amenities

Categories

Cleanliness
3.7
Many guests complained about the lack of cleanliness, citing unclean rooms and market activities in the lobby.
Service
3.8
Guests expressed dissatisfaction with the service, particularly the rude behavior of staff and long wait times during check-in.
Location
8
The hotel's proximity to key landmarks like Haram was appreciated by guests.
Room Quality
4.2
Several complaints were noted about room quality, including issues with air conditioning, cleanliness, and comfort.
Amenities
5.9
Limited positive feedback on amenities, with guests mentioning the proximity to Masjid Al Haram but expressing disappointment in the lack of internet and small room sizes.
Value for Money
5.7
Mixed opinions on the value for money, with some guests feeling it was not worth the price while others found it acceptable.
Food and Beverage
6
There were no specific mentions of food and beverage services in the reviews.
Overall Experience
5.7
Overall, guests had a below-average experience, with complaints about various aspects of the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 05:47

Property Description

Prime Location
Experience the convenience of being just a short walk away from Al-Masjid an-Nabawi and close to popular shopping destinations like Old Bazaar.

Modern Amenities
Enjoy complimentary WiFi and access to our 24-hour front desk and ATM services for a hassle-free stay.

Nearby Attractions
Explore the historic sites of Al Baqia Cemetery and Quba Mosque, and indulge in shopping at Madina Mall and Al Noor Mall.

Ready to make your stay memorable? Book now at Al-Mukhtara Tower- Economy.

Check-in and check-out hours:

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for SAR 5 per person per night when using an existing bed.
    People no matter the age stay for SAR 50 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

3.8
Based on 210 reviews
Cleanliness: 3.7
Service: 3.8
Location: 8
Room Quality: 4.2
Amenities: 5.9
Value for Money: 5.7
Food and Beverage: 6
Overall Experience: 5.7
A
Ahmed • young couple • eg
1
Unclean, scary place, and unbearable
Pros:

Nothing

Cons:

Unclean, illigal selling of products was conducted in the lobby, they had a market in the lobby.
The place is unbearable that I couldn’t even complete my stay, I checked out early, they promised I am entitled to a partial refund however the person at the night shift told me that refunds are the responsibility of the morning shift guy, they made me come all the way back the next day and the guy told me that their policy doesn’t support any of this.

2025-07-16 • via Nuitee
M
Muhammed • family with young children • sa
7
Good
Pros:

Near to Haram

Cons:

Parking, cleanliness,

2025-07-04 • via Nuitee
M
Mubashar • group • ae
7
Good
2025-07-04 • via Nuitee
B
Bin • with friends • sa
7
Good
Pros:

Location and price.

Cons:

Staff behavior.

2025-07-04 • via Nuitee
M
Mohamed • young couple • eg
5
Passable
2025-06-28 • via Nuitee
S
Shamshad • family with young children • sa
5
Passable
Pros:

When I reached at the hotel reception Staff told me they Don't have any information about my booking ond more Guest has ghe same issue after 10 minitues they told me now they have information but I got surprised the reception staff told me I didn't pay for my booking I show him payment proof on Booking.com but he didn't accept the confirmation from the Booking.com after 15 minitues he told md they have got payment even I paid when I booked the hotel
When I entered in the room the Aircondion was not working I came to reception snd complaints regarding the matter he send one electrician he said it will be cool after some time even after 3 hours Ac wasn't working when I reached at reception some more Guest has the same issue
I asked at reception to change my room first they didn't get agree after so much argument when a Egyptian man came he changed my room
Overall very bad experience

2025-06-25 • via Nuitee
E
Elkholi • young couple • eg
8
Very good
2025-06-20 • via Nuitee
A
Asim • solo traveller • ae
10
Exceptional
2025-06-17 • via Nuitee
A
Atif • with friends • sa
8
Very good
2025-06-15 • via Nuitee
M
Mohammed • solo traveller • sa
7
Good
2025-06-14 • via Nuitee
N
N • with friends • sa
7
Good
2025-06-13 • via Nuitee
M
Mohammed • group • sa
1
Reception staff was very rude behavior 😡
Pros:

Location is good

2025-06-13 • via Nuitee
M
Muhammad • young couple • sa
4
Disappointing
2025-06-13 • via Nuitee
A
Anonymous • family with young children • sa
5
Passable
2025-06-12 • via Nuitee
S
Sabry • young couple • eg
8
Very good
2025-06-11 • via Nuitee
M
Mohamad • solo traveller • ae
4
Disappointing
Cons:

No little no cleaning rooms

2025-06-11 • via Nuitee
M
Muhammad • with friends • pk
8
Very good
2025-06-11 • via Nuitee
H
Haider • with friends • sa
7
Very comfortable and the staff was very cooperative.
Pros:

Staff was very cooperative And good behavior.

Cons:

Good in this price and very near to masjid Al haram.

2025-06-11 • via Nuitee
A
Anonymous • young couple • in
7
Expect staff attitude, I like all the facilities
Pros:

Expect staff attitude, I like all the facilities, The Attitude of staff is not good at all they use to make wait for long time not expect. other than staff all facilities are good. Moreover, If they also provide the internet it will be excellent in each room but this kind of facility disappointed us

2025-06-11 • via Nuitee
J
Jalill • solo traveller • sa
5
Passable
2025-06-10 • via Nuitee