Hostal Virgen de la Encina

Hotels
8.5 (315 reviews)
Gil y Carrasco, 3 , Ponferrada , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Lift / Elevator
Luggage storage
Tour desk
Facilities for disabled guests
Non-smoking throughout
Outdoor furniture
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice amenities
Good food
Cons:
Cleanliness issues
Small bathroom
Noise on weekends

Categories

Cleanliness
7.58
Some reviews mentioned that the cleanliness could improve.
Service
9.05
Guests highlighted friendly and helpful staff.
Location
9.09
Many reviews praised the excellent central location.
Room Quality
8.04
Rooms generally described as comfortable, but some mentioned size issues.
Amenities
8.57
Good amenities including bathtubs and unique room themes.
Value for Money
8.53
Overall perceived as good value given the location and amenities.
Food and Beverage
8.58
Breakfast and meals received positive feedback.
Overall Experience
8.55
Overall, a high level of guest satisfaction reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:34

Property Description

Charming Accommodations
Experience the rustic charm of Hostal Virgen de la Encina with exposed stone walls and wooden furniture in every room. Relax on your private balcony or enjoy the comfort of a spa bath in select rooms.

Convenient Amenities
Stay connected with free WiFi, indulge in delicious meals at the on-site restaurant, and take advantage of the 24-hour front desk for all your needs. Meeting facilities and luggage storage are also available for your convenience.

Relaxing Atmosphere
Unwind on the terrace, socialize in the shared lounge, and explore the beautiful surroundings of Ponferrada. With a prime location just 2 km from Ponferrada Train Station, Hostal Virgen de la Encina is the perfect choice for your next stay.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    People no matter the age stay for € 15 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 315 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.55
T
Tuur • couple • be
9
Execent verblijf
Pros:

PAL in het centrum. Mooie kamer. Lift voorzien

Cons:

Ook geen restaurant voorzien… eten in de buurt

2026-05-16 • via Nuitee
M
MARIE • family_with_children • fr
8
Très bien
Pros:

Très bien placé

2026-05-16 • via Nuitee
J
judith • solo_traveller • us
10
Pros:

The staff was wonderful, very kind and helpful when my wife got sick.
The location was amazing, we could see the castle from our room, walked around the corner to the plaza and Basilica

Cons:

Like everything

2026-05-14 • via Nuitee
K
Keith • couple • au
7
Pros:

Location, food available, a lift, pleasant and helpful staff.

2026-05-14 • via Nuitee
M
Min • extended_group • cn
9
Pros:

位置好

Cons:

有点小

2026-05-13 • via Nuitee
J
José Manuel • solo_traveller • es
8
Pros:

Ubicación.

Cons:

La grifería.

2026-05-13 • via Nuitee
P
Pietertje • couple • au
10
2026-05-12 • via Nuitee
C
Christopher • couple • nz
7
Pros:

As expected but zero hot water

2026-05-12 • via Nuitee
B
Beate • couple • de
2
Niemals werde ich dort nochmals übernachten.
Pros:

Nur die Lage war gut, sonst alt, unmodern, schmuddelig.

Cons:

Schmutzig, dunkel, ungemütlich. Schranktür abgebrochen, stand neben dem Schrank.

2026-05-11 • via Nuitee
V
Veronica • couple • it
8
Ottimo soggiorno in zona centrale
Pros:

La posizione è davvero centrale e sul Cammino di Santiago. La camera in stile rustico con i muri in pietra, mobili scuri e lampadari antichi hanno reso il tutto parecchio buio, nonostante ciò era abbastanza spaziosa con letti comodi e una bella porta-finestra che dava su un balconcino con vista sul castello. Il bagno ricavato in un angolo tra i muri di pietra era piccolo ma funzionale. A piano terra c'è il locale bar-ristorante per il pubblico. Quella sera era chiuso, ma abbiamo potuto fare una buona colazione la mattina dopo. C'è l'ascensore.

Cons:

L'illuminazione della camera è decisamente troppo carente. C'era una portiera del armadio appoggiata alla parete. Il WIFI non è perfetto, probabilmente per i muri spessi. Il personale si limita alle formalità.

2026-05-11 • via Nuitee
A
Antonio • solo_traveller • es
8
Idóneo para el camino
Pros:

Atención y ubicación

2026-05-10 • via Nuitee
D
Detlef • solo_traveller • de
8
Gutes Haus
Pros:

Gute Unterkunft direkt an der Templerburg. Zimmer nicht sehr groß aber für eine Nacht auf dem Camino völlig ausreichend. Es gibt eine Heizung und einen Fahrstuhl im Haus. Beides sehr angenehm.

2026-05-09 • via Nuitee
J
JÂNIA • solo_traveller • pt
8
2026-05-08 • via Nuitee
J
Jarmila • family_with_children • us
7
Clean, accommodating; but at a price.
Pros:

Location.

Cons:

A bit on the expensive side. It’s a good basic and clean hotel at beyond basic hotel pricing.

2026-05-05 • via Nuitee
T
TERESA • couple • es
9
Volvería sin dudar
Pros:

El personal. Todas son amables, con un trato correcto y dispuestas a ayudar en lo posible. Nos hicieron sentir muy cómodos.
La ubicación también es estupenda. Pensamos que podríamos tener problemas de ruidos, precisamente por dónde está ubicado, pero para nada. Cerrando ventanas y contraventanas exteriores no llega el ruido de la calle (estábamos en 2a. planta)

Cons:

La cortina de la ducha no cumple siempre bien con su función.
La almohada. Aunque sea cama doble, se agradecen las almohadas individuales.

2026-05-05 • via Nuitee
E
Eva • couple • es
8
2026-05-04 • via Nuitee
P
Paz • couple • ar
9
Pros:

Al lado del castillo medieval

2026-05-04 • via Nuitee
H
Hogan • solo_traveller • us
6
Fantastic location but dreary rooms
Pros:

Fantastic location next to the Templar Castle, good heating, fluffy like-new towels, french doors that opened onto a small Julet balcony (view of other building), good elevator and nicely tiled staircase, rustic beams and woodwork, checkout at noon. Well-priced for the location. Laundromat is a 5 minute walk away.

Cons:

Atrocious pink walls that were dirty and chipped, dirty sheets, smalll room, cracked toilet and corroded sink faucet leaked water onto bayhroom floor, staff not very welcoming. Checkin time is 1pm although Booking.com says it is noon. If this hotel would repaint the rooms to a more neutral color, get new sheets, and fix the plumbing problems this would be a really nice hotel.

2026-05-04 • via Nuitee
F
Fernanda • solo_traveller • br
8
2026-05-04 • via Nuitee
G
Gabriela • couple • es
6
Bien pero cuidado con el bar de abajo - mucho ruido
Pros:

Ubicación perfecta, Hostal muy mono, vistas al castillo increibles y agradable bar para tomar un vino (no daban cenas).

Cons:

Camas incómodas y un ruido espantoso por la noche por el bar de copas de abajo...

2026-05-04 • via Nuitee