Hostal Virgen de la Encina

Hotels
8.5 (315 reviews)
Gil y Carrasco, 3 , Ponferrada , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Lift / Elevator
Luggage storage
Tour desk
Facilities for disabled guests
Non-smoking throughout
Outdoor furniture
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice amenities
Good food
Cons:
Cleanliness issues
Small bathroom
Noise on weekends

Categories

Cleanliness
7.58
Some reviews mentioned that the cleanliness could improve.
Service
9.05
Guests highlighted friendly and helpful staff.
Location
9.09
Many reviews praised the excellent central location.
Room Quality
8.04
Rooms generally described as comfortable, but some mentioned size issues.
Amenities
8.57
Good amenities including bathtubs and unique room themes.
Value for Money
8.53
Overall perceived as good value given the location and amenities.
Food and Beverage
8.58
Breakfast and meals received positive feedback.
Overall Experience
8.55
Overall, a high level of guest satisfaction reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:34

Property Description

Charming Accommodations
Experience the rustic charm of Hostal Virgen de la Encina with exposed stone walls and wooden furniture in every room. Relax on your private balcony or enjoy the comfort of a spa bath in select rooms.

Convenient Amenities
Stay connected with free WiFi, indulge in delicious meals at the on-site restaurant, and take advantage of the 24-hour front desk for all your needs. Meeting facilities and luggage storage are also available for your convenience.

Relaxing Atmosphere
Unwind on the terrace, socialize in the shared lounge, and explore the beautiful surroundings of Ponferrada. With a prime location just 2 km from Ponferrada Train Station, Hostal Virgen de la Encina is the perfect choice for your next stay.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    People no matter the age stay for € 15 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 315 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.55
J
JusGoRa • family_with_children • es
9
Excelente posición
Pros:

La amabilidad del personal, no hubo problema para hacer check-in tarde y las dimensiones de la habitación. Está en el centro.

Cons:

Las ventanas no aislan nada a nivel acústico.

2026-04-04 • via Nuitee
B
BLANCA • solo_traveller • es
10
Volvería sin lugar a dudas
Pros:

Me encantó el servicio ofrecido. Me trataron fenomenal y siendo siempre súper amables. La habitación, lo que iba buscando: práctica, cálida y con la sensación de estar en un “hogar” mientras haces el camino De Santiago. Calefaccion, ducha, mantas… todo perfecto

Cons:

Me gustó todo.

2026-04-04 • via Nuitee
R
RAFAEL • family_with_children • es
7
2026-04-02 • via Nuitee
M
Maria Pilar • extended_group • es
5
Está bien para el precio
Pros:

Limpieza.

Cons:

El climatizador bloqueado a 16,5 grados, mucho frío en la habitación por la noche y solo una manta regular de limpia. No sirvieron desayunos durante los días que estuvimos. Tardaron 3 días en darme la factura.

2026-04-01 • via Nuitee
V
Veronica • couple • es
1
2026-03-31 • via Nuitee
M
Montserrat • couple • es
9
Lo recomendaría.
Pros:

Hostal sencillo pero descansamos super bien. Buen desayuno!

Cons:

La mampara de la ducha estaba rota (se te quedaba la puerta en las manos).

2026-01-19 • via Nuitee
R
Ruth • couple • es
10
Mejor que muchos hoteles
Pros:

La atención del personal fué estupenda. La ubicación es de sueño, abrir la ventana y ver el castillo. Una zona además con mucha oferta hostelera y buenos precios. Sin duda volveremos.

2026-01-19 • via Nuitee
M
María Pilar • family_with_children • es
6
2026-01-19 • via Nuitee
A
Anne • couple • ie
10
Ideal location in Ponferrada.
Pros:

Really old building. Lovely and great location.

Cons:

Nothing

2026-01-19 • via Nuitee
M
Miguel Angel • couple • es
10
2026-01-19 • via Nuitee
T
Thomas • solo_traveller • ch
8
Pros:

Die Paella am Abend war sehr fein. Kann ich empfehlen!!

2026-01-19 • via Nuitee
A
Andi • solo_traveller • au
4
Cons:

Sheets had not been changed. Hair from previous visitors throughout the bed. 🤮

2026-01-19 • via Nuitee
M
Maria Rosario • family_with_children • es
8
2026-01-02 • via Nuitee
M
Marilyn • family_with_children • es
6
Pros:

La ubicación muy buena, al lado del Castillo, super céntrico

Cons:

El baño de la habitación... el lavavo y la ducha enanos.
El supuesto desayuno de 6 euros es inexistente
La limpieza de la habitación podría mejorar

2025-12-27 • via Nuitee
B
Belén • family_with_children • es
10
2025-12-24 • via Nuitee
S
Silvia • couple • ar
8
Pros:

Desde allí iniciamos el camino a Santiago en bicicleta. Nos han guardado las mismas en lugar cerrado, son muy amables

2025-12-23 • via Nuitee
M
María • family_with_children • es
7
2025-12-20 • via Nuitee
E
ELENA • solo_traveller • es
10
Una joya
Pros:

Todo, no hay queja

2025-12-10 • via Nuitee
E
ELENA • couple • es
10
Perfecto !
Pros:

Situación, cómodo, desayuno y personal, todo perfecto

2025-12-10 • via Nuitee
M
MARIA IRENE • family_with_children • es
8
2025-12-08 • via Nuitee