Heritage Collection on Ann Siang - Mobile App Check-In

Hotels
9.3 (73 reviews)
19 Ann Siang Road , Singapore , sg

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Laundry
Safety deposit box
Non-smoking throughout
Adult only
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
See all facilities

Review Highlights

Pros:
Great service
Convenient location
Cons:
Cleaning inconsistencies
Minor noise disturbances

Categories

Cleanliness
8.65
The room was clean, but some cleaning errors noted.
Service
9.99
Staff was very kind, responsive, and went out of their way to help.
Location
9.66
Great location near attractions and food centers.
Room Quality
9.11
Very nice room, spacious and light-filled.
Amenities
9.14
Includes essentials like a kitchen and washing machine.
Value for Money
9.1
Standard quality for this hotel tier.
Food and Beverage
9.15
Standard quality for this hotel tier.
Overall Experience
9.62
Overall, a comfortable stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:31

Property Description

Location and Nearby Attractions:
Experience the heart of Singapore with our central location near Singapore City Gallery, Sri Mariamman Temple, and Marina Bay Sands Casino.

Modern Amenities:
Enjoy a comfortable stay in our newly refurbished rooms equipped with free WiFi, kitchenette, and flat-screen TV.

Convenience and Comfort:
Relax in air-conditioned units furnished with a desk, safety deposit box, and private bathroom. Unwind with easy access to popular landmarks like National Gallery Singapore and Asian Civilisations Museum.

Book now for an unforgettable stay at Heritage Collection on Ann Siang and experience the best of Singapore.

Important information:

Heritage Collection on Ann Siang is located close to several dining options, bars and nightspots. The guest rooms have been customized and installed with double windows to reduce the noise from the neighborhood. Guests may still experience some noise in the room, and may not be suitable for those who are extremely sensitive to noise.

Full payment is required within 24 hours upon booking. The property will contact you after you book to provide instructions.

The property reserves the right to request full payment or cancel the booking if the guest fails to do so.

Housekeeping service is offered every 8 days.

This is a walkup property. There is no elevator in the building and the rooms are located on level 1 and level 2

Please note that all guests need to provide a valid passport at check-in.

Please note that all special requests are subject to availability, and additional charges may apply.

This is a strictly non-smoking property. A fine of S$1,000 will be imposed for smoking, and a fine of S$500 will be imposed for durian consumption.

The management reserves the right to forfeit deposits, evict guests, or charge the registered credit/debit card for any violations.

We highly recommend that you have your own suitable travel insurance in place at the time of booking.

Should you fail to check-in by 12pm one day after your original check-in date, your reservation will be treated as a "No Show". In the event of a no-show, the full amount for the entire duration of the reservation is non-refundable.

Full payment is required within 24 hours upon booking. The property will contact you after you book to provide instructions. The property reserves the right to request full payment or cancel the booking if the guest fails to do so.

Housekeeping service is offered every 8 days.

This is a walkup property. There is no elevator in the building and the rooms are located on level 1 and level 2 Please note that all guests need to provide a valid passport at check-in. Please note that all special requests are subject to availability, and additional charges may apply.

This is a strictly non-smoking property. A fine of S$1,000 will be imposed for smoking, and a fine of S$500 will be imposed for durian consumption.

The management reserves the right to forfeit deposits, evict guests, or charge the registered credit/debit card for any violations. We highly recommend that you have your own suitable travel insurance in place at the time of booking.

Should you fail to check-in by 12pm one day after your original check-in date, your reservation will be treated as a "No Show". In the event of a no-show, the full amount for the entire duration of the reservation is non-refundable.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 73 reviews
Cleanliness: 8.65
Service: 9.99
Location: 9.66
Room Quality: 9.11
Amenities: 9.14
Value for Money: 9.1
Food and Beverage: 9.15
Overall Experience: 9.62
J
Justina Elieza extended_group ph
9
Very comfortable stay… no stress.
Pros:

We initially stayed at Ann Siang. Nice stay however we encountered some issues with some neighbors with heavy footsteps. We were assisted very well by Edmar, Belle and Mitch. They provided us an option to stay in another property. We transferred and we were assisted by Trisha, Divina and Kisha! Same wonderful service.. Nice location and near areas where one could truly enjoy.

Cons:

None. Complete amenities

2026-07-24 via Nuitee
X
xiaotong couple cn
10
Pros:

We had a truly wonderful stay here! The location is exceptionally convenient, situated very close to Maxwell MRT station and only about 100 meters (a 5-minute walk) away from the Maxwell Food Centre, making it super easy to grab local delicacies. The room was clean, cozy, and fully equipped for a comfortable visit. A special thanks to Mitch, Edmar, and Belle for their warm hospitality and exceptional service — they made the experience extra special. The deposit release was also handled very smoothly and promptly. Highly recommended to anyone visiting, and we would love to stay here again!

2026-07-24 via Nuitee
T
Thomas Michael solo_traveller at
10
Small hotel in an old shop house, quiet location in China Town.
Pros:

Great location for my taste, in China Town but not in one of the busy streets, totally quiet, and just around the corner from 3 hawker centres and 3 MTR lines. Room had good size, comfy bed, enough place to store and put stuff if you stay for a few days (I stayed 6 days). Using laundry/dryer worked perfectly. I opened doors with app on phone, worked perfectly smooth. WiFi was good.

Cons:

AC and dehumidifier quite noisy, but because I sleep with ear plugs this was not a problem.

2026-07-22 via Nuitee
J
Javier couple es
10
Pros:

What I liked most about the accommodation was the customer service. The room was great for the price, with a kitchen and bathroom, but the customer service was exceptional. Edmar, Belle, and Mitch were all very friendly and helped me with a couple of issues I had

Cons:

Nothing

2026-07-13 via Nuitee
W
Wee couple ph
10
Great, recommendable. Will definitely stay here again when I come back.
Pros:

Everything was great - the location, the property, the amenities, the staff (Mitch, Edmar, Belle)! It was close to 2 stations (brown line and blue line). It's very close to Maxwell food center. Amenities are complete (microwave, refrigerator, freezer, toaster, kettle, washing machine, dryer; even laundry powder is provided). The room is very spacious for 2.

Cons:

They only offer room clean-up if you stay for 7 nights. For very light sleepers, you can feel and hear the train pass-by.

2026-07-13 via Nuitee
J
Jianyang Justin couple sg
10
Pros:

Location is fantastic for sightseeing and incredibly convenient. The MRT and Maxwell food centre just a few minutes away for convenient meals. Very clean and cosy. Service is very attentive and they look after your needs very attentively.

Cons:

Some of the fittings may need servicing to keep them in the best working condition. The shower soap holder came loose halfway, (which I’m sure they’ll fix for the next guest; I told them about it), and the shower door sliding was a little stiff. Kitchenette didn’t have a hood. Not big problems. But still, overall very good.

2026-07-10 via Nuitee
I
ismail solo_traveller sg
10
Pros:

Thanks to Jean, Edmar, and Belle for their helps during my stay. House was clean and comfortable.

2026-07-01 via Nuitee
A
Aneta extended_group se
10
Perfect!
Pros:

Perfect location in vibrant part of Singapore with picturesque old buildings that mix with modern skyscrapers, 3 min to Maxwell MRT, super clean and comfy. Extremely helpful staff - many thanks to Edmar, Belle and Jean for fantastic service. I highly recommend this place!

Cons:

All was great!

2026-06-27 via Nuitee
D
Deborah solo_traveller nz
7
If you’re after a clean, budget option I’d recommend Heritage Collection on Ann Siang.
Pros:

The property is in a great location and given the cost of hotels in Singapore it was a good option. A budget option. Very clean. The digital assistant works really well

Cons:

Bear in mind I’m an older woman who likes comfort. The hotel appears to lie over the top of a metro line so you hear the reverberations all night. It has no windows and can be hard to get rid of humidity. Walls are thin although there was no street noise. My unit was very small, albeit adequate. It was also next to the washing machine and dryer which went all day. Finally, the management has strict cancellation etc policies. Read up on these before you pay so you know what you’re getting

2026-06-22 via Nuitee
A
Amy solo_traveller no
10
Comfortable and quiet stay in a convenient location.
Pros:

The stay is in a great location and has all the amenities I needed, especially the washer, dryer and kitchenware. It was comfortable and clean thanks to the staff Edmar, Belle, and Jean. Check-in was straightforward.

Cons:

Everything worked well for me

2026-06-18 via Nuitee
C
Catherine Paillard solo_traveller fr
9
Pros:

Emplacement central dans un super quartier, à côté de Chinatown
Personnel très réactif, très serviable, excellent sens du service client
Endroit très propre, très fonctionnel et au calme

Cons:

Manque un peu de rangement pour les valises et les affaires. Pour 2 personnes la taille de la chambre est petite.
Manque un étendoir à linge

2026-06-13 via Nuitee
S
Sophia couple tw
10
Having wash machine and dryer are really helpful in hot days.
Pros:

We have really good staying for 7 days here. Having good communication and help that gave me from Mitch, Mary and the Heritage Collection team.

2026-06-05 via Nuitee
R
Rancelyn Dimple Mae solo_traveller ae
10
SG trip
Pros:

The staff were responsive and accommodating, kudos to Xia, Mary and Belle.

Cons:

None

2026-05-31 via Nuitee
C
Chia Ying extended_group tw
10
整體我們真的很喜歡,服務態度真的很好!機器有問題是無法預測,完全可以理解❤️
Pros:

環境整理得很好、很乾淨,負責和我們聯繫的是Xia;訊息非常快速的回覆,這點真的讓人很放心,而且房間冷氣有滴水小問題,很快的聯繫技術人員過來檢查,Mary也到現場關心,並多給我們一組新的毛巾使用。

Cons:

煙霧感應器異常,半夜蜂鳴聲大響⋯⋯;我們完全可以理解這是機器本身的問題;但我們很感謝Xia很快速的聯繫Faiz過來處理!隔天也請技術人員過來查看。
(還有一個是⋯木地板走路聲音有點大聲😅)

2026-05-22 via Nuitee
D
drazentt couple hr
10
2026-05-20 via Nuitee
R
Rizalito solo_traveller ph
10
Pros:

Space, location and cleanliness. Staff are very friendly and helpful specially Xia, Mary and Belle. Xia very reponsive on WhatsApp.

We stayed for a week and we never runout of things to do and see because of the excellent location. The room is spacious for my family.of 3. We utilize the washing machine very well. The kitchen has enough cookware for simple meals and breakfast. Though it needed even a little exhaust when cooking, the smoke detector beeped twice on me while frying just eggs for breakfast. A little rice cooker would have made the kitchen great too. Another thing to improve is the shower. The curtain is too short and water splash out very easily because of the shallow shower area. It's mostly nitpick on an otherwise pleasant and memorable stay.

I highly recommend staying here and definitely be our number one choice to stay in Singapore.

2026-05-19 via Nuitee
A
alexandra extended_group ch
8
2026-05-10 via Nuitee
N
Nahoko solo_traveller jp
10
Pros:

シンガポールに休暇で滞在中、10日間こちらのお宿を利用させて頂きました。スカイライトのお部屋は天井の開け閉めができて、夜はブラインドを閉じて眠り、朝は開けて朝の光をいっぱい浴びることができます。このアパートホテルはAnn Siangロードに面しており、立地が最高でした。徒歩5分でチャイナタウンに行けます。地下鉄Maxwell駅やMaxwell food centreにも数分です。また、アモイフードコートも森を切り開いた通路をくぐり抜けるとすぐにあります。
近隣にはお洒落なレストランやバーも沢山ありました。
また、滞在中に不安なことや質問があれば、コンシェルジュにメッセージを送るとすぐに返信して下さり対応頂きました。またシンガポールに来る時は是非利用したいです。
最高のホスピタリティーをありがとうございました!

2026-05-09 via Nuitee
C
Cesarmoreno99 solo_traveller fr
10
Pros:

I had a great stay Jamie, mary and bell was very responsive and helpful thank you

2026-04-15 via Nuitee
M
Mehak couple in
10
Pros:

The location was lively with access to food and bars within a couple minutes of walk. Buddha Tooth Relic Temple, Sri Mariamman Temple, Maxwell food Centre and Chinatown Market were 3 minutes away on foot! The checkin and checkout were both hassle free, and Xia was available on WhatsApp for any queries round the clock. Cleanliness was top notch, ample space in forms of cupboards, space for luggage below the bed, kitchenette with utensils and equipment, ironing board.
Had a minor problem with the bath door, which Xia helped resolve very quickly!
Best stay in budget, with all the necessities with great location. Very proactive staff. Loved our stay.

Cons:

There were some ants that showed up after a couple of days but cleared up after housekeeping. Very minor thing given all the advantages of this property.

2026-04-05 via Nuitee