Heritage Collection on Ann Siang - Mobile App Check-In

Hotels
9.3 (57 reviews)
19 Ann Siang Road , Singapore , sg

Facilities

Non-smoking rooms
Air conditioning
Safety deposit box
Non-smoking throughout
Adult only
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Great service
Convenient location
Cons:
Cleaning inconsistencies
Minor noise disturbances

Categories

Cleanliness
8.65
The room was clean, but some cleaning errors noted.
Service
9.99
Staff was very kind, responsive, and went out of their way to help.
Location
9.66
Great location near attractions and food centers.
Room Quality
9.11
Very nice room, spacious and light-filled.
Amenities
9.14
Includes essentials like a kitchen and washing machine.
Value for Money
9.1
Standard quality for this hotel tier.
Food and Beverage
9.15
Standard quality for this hotel tier.
Overall Experience
9.62
Overall, a comfortable stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:31

Property Description

Location and Nearby Attractions:
Experience the heart of Singapore with our central location near Singapore City Gallery, Sri Mariamman Temple, and Marina Bay Sands Casino.

Modern Amenities:
Enjoy a comfortable stay in our newly refurbished rooms equipped with free WiFi, kitchenette, and flat-screen TV.

Convenience and Comfort:
Relax in air-conditioned units furnished with a desk, safety deposit box, and private bathroom. Unwind with easy access to popular landmarks like National Gallery Singapore and Asian Civilisations Museum.

Book now for an unforgettable stay at Heritage Collection on Ann Siang and experience the best of Singapore.

Important information:

Heritage Collection on Ann Siang is located close to several dining options, bars and nightspots. The guest rooms have been customized and installed with double windows to reduce the noise from the neighborhood. Guests may still experience some noise in the room, and may not be suitable for those who are extremely sensitive to noise.

Full payment is required within 24 hours upon booking. The property will contact you after you book to provide instructions.

The property reserves the right to request full payment or cancel the booking if the guest fails to do so.

Housekeeping service is offered every 8 days.

This is a walkup property. There is no elevator in the building and the rooms are located on level 1 and level 2

Please note that all guests need to provide a valid passport at check-in.

Please note that all special requests are subject to availability, and additional charges may apply.

This is a strictly nonsmoking property. A fine of S$1,000 will be imposed for smoking, and a fine of S$500 will be imposed for durian consumption.

The management reserves the right to forfeit deposits, evict guests, or charge the registered credit/debit card for any violations.

We highly recommend that you have your own suitable travel insurance in place at the time of booking.

Should you fail to check-in by 12pm one day after your original check-in date, your reservation will be treated as a "No Show". In the event of a no-show, the full amount for the entire duration of the reservation is nonrefundable.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 57 reviews
Cleanliness: 8.65
Service: 9.99
Location: 9.66
Room Quality: 9.11
Amenities: 9.14
Value for Money: 9.1
Food and Beverage: 9.15
Overall Experience: 9.62
M
Maria solo_traveller fi
8
Great location in Chinatown
Pros:

The location is excellent! At walking distance from several Hawker centers, dowtown and even the river. Everything worked and the room was clean, comfy and cool. The concierges Xia, Mary and Dolly were active in offering their help.

Cons:

There's not much of sound insulation. You can hear all sounds from the neighbouring room, the MRT train go by and the water system makes weird sounds. The room, though it was cool and the air was fresh, was somewhat damp.

2026-03-06 via Nuitee
R
Ruth family_with_children au
10
Pros:

The accomodation was comfortable. The team was helpful with assistance and required information was sent in a timely manner. The area location was perfect close to everything.

Cons:

The tiny ants on the kitchen top

2026-03-03 via Nuitee
M
Marko extended_group bg
10
Perfect!
Pros:

Excellent location on notable street with lots of bars and restaurants, the apartment was perfectly clean and everything was working and well maintained. The check in process was smooth and easy entirely through the phone. We loved our stay there. Highly recommended!

Thank you Mary Dolly and Xia for making our stay so nice!
Best regards!

2026-02-27 via Nuitee
F
Francis family_with_children sg
10
Will be back again
Pros:

Xia, Mary, and Dolly are all very awesome! Very Helpful & Nice. Quiet place with good location near to Maxwell & Chinatown Hawkers within walking distance and MRT was just 3 mins walk from the hotel.

2026-02-27 via Nuitee
俊杰 family_with_children cn
10
Pros:

这间公寓的位置很好,周边有很多购物中心和吃饭的地方;距离地铁站也很近(走路5分钟);客房空间和设施也足够一家三口使用,洗衣机很好用,空调也很好;公寓的员工们都很热情,很有耐心,也很细心,尤其是Belle, Maica, Divina & Mitch;性价比真的超级高,在这种寸土寸金的大都市。以后有机会还会再来。

2026-02-08 via Nuitee
A
ANA ISABEL solo_traveller es
8
Pros:

Ubicación

Cons:

No hubo nada que no me gustara.

2026-01-26 via Nuitee
K
Kiran solo_traveller ie
10
Great
Pros:

Very nice location and very close to Maxwell St. The room has the necessities and a kitchen, where you can cook. Also a washing machine so wash your clothes. Also, sincerely thanks so Yani, Mary and Shannen for great help and service.

Cons:

Nothing. A great room.

2026-01-20 via Nuitee
E
Elaine couple nz
7
2026-01-19 via Nuitee
S
Sarah couple es
7
Podría ser mejor
Pros:

Es céntrico y el barrio chino está al lado hay muchos restaurantes.

Cons:

Demasiado pequeño, para una noche o dos está bien para más tiempo es un poco claustrofóbico al menos en la habitación donde yo me quede, la ventana daba a una pared.

2026-01-18 via Nuitee
H
Hidemi couple jp
9
2026-01-10 via Nuitee
L
Lenka couple sk
9
Pros:

The flat is nice and new. We felt very good in this location. Nice restaurants and coffee shops around.

Cons:

You can hear “steps” in the room above.

2025-12-24 via Nuitee
I
Ievgen extended_group ua
10
2025-12-14 via Nuitee
L
Lucia solo_traveller us
10
I’d like to thank YANI, MARY and SHANNEN! They were so good to me, so available and nice! I cannot find the best words t
Pros:

It was clean and big! The wardrobe was enough for all my robes and luggages, there were everything I needed.
And the hospitality was AMAZING, they always answers to me fast and kind and always helping me in any situation! I really love it!

Cons:

Nothing. It was super good.

2025-11-17 via Nuitee
C
Calin solo_traveller ca
9
2025-11-14 via Nuitee
K
kiccob couple gb
9
Pros:

Staff very kind and responsive!
Good location, nice spacious flat.

Cons:

The way to enter the building using the, quite slow, app all the time was a bit annoying.

2025-11-08 via Nuitee
B
BRENDAN family_with_children gb
9
Pros:

location

Cons:

all good

2025-10-26 via Nuitee
D
Delahodde solo_traveller fr
10
Pros:

Une première expérience découverte, incroyable à l HÉRITAGE COLLECTION Ann Siang, où je félicite l'équipe Yani, Mary et Shannen pour leur réactivité lors de mes différentes demandes 👍

Cons:

Peut être l'utilisation du lave linge et sèche linge, récurrent en soirée par la chambre voisine 😩

2025-10-22 via Nuitee
C
Carl-helmut family_with_children de
9
2025-09-18 via Nuitee
S
Stephen solo_traveller au
9
Great hotel if you just need a shower and a bed
Pros:

Great location, clean and good air conditioning

Cons:

Check in process was a little unclear

2025-08-23 via Nuitee
I
Ilja family_with_children de
10
Pros:

Ausreichend Platz für drei Personen und eine ausgezeichnete Lage in Chinatown, um Singapur zu erkunden. Yani, Mary und Shannen haben sich in allen Belangen gut um uns gekümmert!

2025-08-23 via Nuitee