Collection O Senapelan Near Rsud Petala Bumi Formerly De Town Hotel

Hotels
OYO Rooms
6.3 (16 reviews)
90, jl dr sutomo Sekip no 90, Pekanbaru, Riau, Sumatera, 28141, Indonesia, Pekanbaru , Pekanbaru , id

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Spacious room
Good location
Cons:
Small bed
Lack of essential amenities

Categories

Cleanliness
3.76
Bed too small, no toilet tissue, no towels, and no hot water.
Service
8.23
Standard quality for this hotel tier.
Location
8.27
Standard quality for this hotel tier.
Room Quality
4.72
Spacious but bed too small for a family suite.
Amenities
4.75
Lack of essential items like towels and hot water.
Value for Money
6.71
Given the amenities and quality, it's not great value.
Food and Beverage
8.26
Standard quality for this hotel tier.
Overall Experience
5.73
Mixed feelings due to cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:38

Property Description

Convenient Location: Close to Pelindo Port and Pekanbaru Bus Station for easy access.
Comfortable Rooms: Air-conditioned rooms with free WiFi and flat-screen TV.
Dining Options: On-site restaurant offering local cuisine with a vegetarian option available.

Contact us now to book your stay at Collection O De Town Hotel for a memorable experience in Pekanbaru.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.3
Based on 16 reviews
Cleanliness: 3.76
Service: 8.23
Location: 8.27
Room Quality: 4.72
Amenities: 4.75
Value for Money: 6.71
Food and Beverage: 8.26
Overall Experience: 5.73
W
Wahyuni extended_group my
2
2026-03-19 via Nuitee
S
Siti family_with_children id
3
Cukup sekali saja menginap disni
Pros:

Tempat luas namun bed terlalu kecil sekelas suite keluarga

Cons:

Bed terlalu kecil tak ada tisu toilet tak ada handuk ga ada air panas nya

2025-11-11 via Nuitee
L
Life family_with_children id
8
2025-08-03 via Nuitee
Z
Zachary solo_traveller us
1
2025-07-07 via Nuitee
H
Hoang family with young children vn
10
Exceptional
2025-06-13 via Nuitee
J
Johns solo traveller nz
1
Would not recommend
Pros:

The location

Cons:

There is no hot water for showers or anyhting, toilets are broken. Lots of bugs and no refunds

2025-04-17 via Nuitee
S
Sergi family with young children es
1
Unacceptable as 4 star hotel, fake pictures, fake description
Pros:

People are nice.

Cons:

Description of booking is completely fake.
You can see Oyo on pictures, that's I guess when hotel was OK.
Now it's unacceptable. It worst than 2 star hotel.
Dirty toilet, dust, dirty sheets, infestation with ants and cockroaches.
No hot water at all, at any room.
No soap or shampoo.
But hey, I'll give you toothbrush and one towel for 2 people.
Next day after leaving got itchy back.

2025-02-17 via Nuitee
N
Nurul solo traveller gb
10
Loved it. Would definitely stay again.
Pros:

Really can't fault this place at all for the price. You are getting a lot of meat for your money.

Receptionist was warm and welcoming. Room was spacious with outside view. Toilet and shower were clean.

Special mention to the cook in the restaurant: he will cook anything you want at an incredibly affordable price. Brilliant person for help and advice, too.

Everything is nearby, including an IndoMaret with an ATM right opposite.

Cons:

A plug socket next to the bed would have been nice.

There are a million potholes straight to the sewers in Pekanbaru, but that is not the fault of the hotel.

2025-02-06 via Nuitee
J
John family with young children ie
6
Pleasant
2025-02-01 via Nuitee
S
Sidik group id
8
Very good
2024-12-16 via Nuitee
S
Sidik young couple id
8
Very good
2024-12-05 via Nuitee
S
Sidik young couple id
8
Very good
2024-12-05 via Nuitee
S
Sidik young couple id
7
Good
2024-11-16 via Nuitee
M
Muhammad family with young children pk
6
Value for money, good staff, but do not expect luxury.
Pros:

Location is good. There is a Indomart in fromt of it. Lot of eating and good coffee shops at walking distance. The hotel has a big parking area with large lobby + resturant.

Cons:

Rooms need renovation.

2024-11-05 via Nuitee
M
Muhammad review category business travellers my
8
Very good
2024-10-04 via Nuitee
A
Abid young couple id
1
Bad
Pros:

Hotel doesn’t exist. Please remove this hotel from the list

2024-09-28 via Nuitee
M
Muhammad solo traveller my
10
Exceptional
2024-08-28 via Nuitee