Zhangjiajie SecGarden Hotel

Hotels
10 (9 reviews)
张家界武陵源区军地坪办事处吴家峪居民安置小区08-1房 , Zhangjiajie , cn

listing image 1
Show all photos

Facilities

Offsite parking discounted rates available
Air conditioning
Family rooms
Pets allowed
Front desk (limited hours)
Self parking (surcharge)
Offsite parking discounted rates available
Covered parking

Review Highlights

Pros:
Great location
Spacious rooms
Comfortable beds
Helpful and friendly staff
Cons:
Limited parking
Expensive breakfast
Lack of spa services

Categories

Cleanliness
7.8
Rooms were spacious and comfortable, with guests consistently mentioning cleanliness as a positive aspect.
Service
8.2
Service was generally appreciated with staff going the extra mile to assist guests, although a few had complaints about wait times.
Location
8.4
Great location with easy access to restaurants, shops, and key attractions, with guests highlighting the convenience of the area.
Room Quality
8.1
Spacious rooms and super comfortable beds contributed to a positive room quality experience, although minor maintenance issues were mentioned.
Amenities
7.2
Satisfactory amenities with guests appreciating the gym and pool facilities, but some mentioned a lack of spa services.
Value for Money
6.9
Mixed reviews on value for money, with some guests feeling the price was high for the services offered, while others found it reasonable considering the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, though some guests suggested more variety could be offered.
Overall Experience
8
Most guests had a positive overall experience, praising the hotel's offerings and service, indicating a willingness to recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-02 11:21

Property Description

Convenient Location
Positioned near Zhangjiajie National Forest Park and Yuanjiajie, Time Away Inn offers easy access to popular attractions such as Zixia Taoist Temple and Baofeng Lake.

Comfortable Rooms
Each room at the hotel is equipped with essential amenities including a desk, flat-screen TV, and cozy bedding, ensuring a comfortable stay for all guests.

Helpful Staff
With a multilingual and accommodating staff available 24/7, guests can receive personalized assistance and recommendations throughout their stay.

Contact us now to book your relaxing retreat at Time Away Inn and explore the wonders of Zhangjiajie!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

10
Based on 9 reviews
Cleanliness: 7.8
Service: 8.2
Location: 8.4
Room Quality: 8.1
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
F
Fabian • group • fr
10
Most staff were very helpful,Very pleasant stay!
Pros:

Great location - walk to lots of restaurants and shops. Room was very spacious and comfortable.Staffs were able to speak English, so there isn’t communication barriers. they was super helpful and went the extra mile to help us with bus booking and other things.

2025-05-17 • via Nuitee
J
Jordan • group • gb
10
Exceptional
Pros:

Very good location, You can walk to east gate of the park directly along main street. there are so many restaurants within walking distance or supermarkets just next to hotel.the staff help us to book all park and give the tickets detail in advance. Also, she explained to us very well so that we would know how to visit Zhangjiajie in a short time.

2025-05-17 • via Nuitee
R
Rory • family with young children • it
10
Good choice for the Park
Pros:

Best location, Spacious room and Super comfortable bed to make u sleep well. Nice staff with great service

2025-05-16 • via Nuitee
B
Blair • family with young children • ca
10
Great location , Smart hotel and helpful staff
Pros:

Amazing location, The room was quite large and very clean. Front desk can speak English and were friendly and very helpful. They helped us develop a custom plan to visit the Tainmen mountain, Grand canyon / glass bridge, and the national park, and did all the ticket reservations for us.They are always ready to answer our many questions and assist wherever possible we needed.

2025-05-16 • via Nuitee
B
Boris • review category business travellers • gr
10
Good experience
Pros:

This hotel's location is truly unbeatable, with easy access to the stunning National Forest Park. thanks to the attentive service and hospitality. we felt right at home here,

2024-04-28 • via Nuitee
N
Nina • review category business travellers • ge
10
Best Location for Zhangjiajie National Park.
Pros:

The location couldn't be better-just a stone's throw away from the breathtaking National Forest Park. It is 5 minutes walk to entrance of park .

2024-04-28 • via Nuitee
O
Oleg • review category business travellers • pl
10
We absolutely loved our stay.
Pros:

The location is unbeatable, close to park and many restaurant nearby. It is easy for us to get the food and supermarket, the KFC and Starbuck just 5minutes walk distance. The staff provide us pick up service was good and ticket booking.it is make everything very smoothly. if you're looking for a cozy retreat with a welcoming atmosphere, look no further than this charming stay.

2024-03-11 • via Nuitee
A
Ashley • review category business travellers • sg
10
We had the wonderful time at this lovely Place
Pros:

The location is absolutely perfect, just minutes away from the magnificent National Forest Park. They can help us arranging the transfer and entrance tickets booking. The owner and staff try their best to made sure we had everything we needed for a comfortable stay

2024-03-11 • via Nuitee
D
Danila • review category business travellers • ua
10
Exceptional
Pros:

The location is best for the Park, and their genuine warmth and hospitality made our stay truly unforgettable. One of the staff can speak English ,so we appreciated the extra touches and attention to detail that made us feel right at home

2024-03-10 • via Nuitee