Helen's Hotel near Wembley

Hotels
7 (426 reviews)
20 Craven Park , London , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Non-smoking throughout
Designated smoking area
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Shared bathrooms
Noisy neighbors

Categories

Cleanliness
6.64
Reviews indicate cleanliness but some concerns were raised about shared facilities.
Service
8.11
Multiple reviews highlight the helpful and polite nature of the staff.
Location
8.15
The location received praise for its accessibility to transportation and nearby amenities.
Room Quality
6.1
Some comments about outdated facilities and shared bathrooms affected this rating.
Amenities
6.63
Basic amenities were available, although some guests mentioned a lack of certain items.
Value for Money
7.09
Affordable rates were noted, but experiences varied widely.
Food and Beverage
6.64
No specific mentions of food quality; considered standard for this hotel tier.
Overall Experience
6.61
Mixed experiences with some positive and negative aspects leading to an average stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:58

Property Description

Convenient Location
Situated near Wembley Stadium and London Designer Outlet, Helen's Hotel near Wembley provides easy access to popular attractions.

Comfortable Accommodation
Each room at the hotel comes with a wardrobe, shared bathroom, free toiletries, and cozy bed linen for a comfortable stay.

Free Parking and WiFi
Enjoy the convenience of free private parking and stay connected with complimentary WiFi during your stay at Helen's Hotel near Wembley.

Experience a convenient and comfortable stay at Helen's Hotel near Wembley. Book now and enjoy your time in London!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7
Based on 426 reviews
Cleanliness: 6.64
Service: 8.11
Location: 8.15
Room Quality: 6.1
Amenities: 6.63
Value for Money: 7.09
Food and Beverage: 6.64
Overall Experience: 6.61
S
Sajid • family_with_children • gb
5
2026-08-27 • via Nuitee
S
stuart • solo_traveller • gb
7
Good value for money for a large family. One night stay.
Pros:

Helpful pleasant staff. Everything was clean. There were six of us sharing a dorm after a concert at Wembley so this accommodation was ideal. Great for a big family Clean beds. Fridge in room. All basic amenities and towels provided. Parking excellent and allowed early check in and parking. More like a hostel than a hotel

Cons:

Bathrooms are tired. Road was noisy. Some mattresses very well used.

2026-08-26 • via Nuitee
C
Clare • family_with_children • gb
6
2026-08-21 • via Nuitee
G
Gemma • solo_traveller • gb
6
Pros:

The hotel is close to the tube/train line.

Cons:

If you're a heavy sleeper and just looking for somewhere to get your head down for the night then the hotel would be ideal. However the hotel is on a very busy road. You can hear the traffic passing all through the night (no double glazing). You can also hear other guests moving around the property at all hours, coming and going etc.The shared bathrooms need upgrading. There was a dip in the floor in one where it had sunk and the shower hose didn't fit into the holder so you had to hold the head to shower and the second bathroom smelt awful.

2026-08-21 • via Nuitee
L
Lisa • solo_traveller • gb
6
2026-08-20 • via Nuitee
B
Beverley • family_with_children • gb
10
Will defo use this place again if going to wembley for a concert,
Pros:

Had a drive to park the car,person we met was lovley and helpful offer us water and show us to room, room was clean had towels,kettle,mircowave,fridge,fans and did the job for us to get ready for concert at Wembley and get a few hrs sleep before heading back home early next morning, also no had front door key so didnt have to worry about what time to get back,

Cons:

Only thing really was the beds was very hard but really that is it, the place did what I needed it for,

2026-08-20 • via Nuitee
K
Katie • family_with_children • gb
1
2026-08-20 • via Nuitee
J
Julie • couple • gb
7
2026-08-19 • via Nuitee
A
Agnieszka • couple • gb
4
Pros:

Ręczniki były czyste

Cons:

Poplamione prześcieradła, brudne poplamione i stare carpet. Sufit wielka plama od przeciekającego dachu

2026-08-19 • via Nuitee
L
Lynsay • family_with_children • gb
1
Poor
Pros:

Location

Cons:

Very below standard in all aspects. Communal bathroom, not clean. Room very basic, minimal cleaning performed. Overall cleanliness below poor, place was run down and in major need of TLC.

2026-08-17 • via Nuitee
S
Susanne • solo_traveller • de
7
Pros:

Lage

Cons:

Mischbatterie in der Dusche,
der Parkplatz kostete 20 Pfund extra

2026-08-15 • via Nuitee
C
Chloe • solo_traveller • gb
6
2026-08-15 • via Nuitee
C
Carvalho • family_with_children • gb
7
For the price i paid, It was good to stay here.
Pros:

Location

Cons:

Bed and toilet . The toilet's tap was need to fix. My matress was not very confortable. Hotel need to paint and rebuilding. Please the room should have fridge.

2026-08-11 • via Nuitee
M
Mrozewska • couple • gb
6
Good for a cheap price
Pros:

Amazing location

Cons:

I understand shared bathroom was in the booking description however could have done with more than one toilet and shower

2026-08-10 • via Nuitee
L
Lisa • solo_traveller • gb
6
Good location, needs updating
Pros:

Staff was very helpful when we arrived. Bedding was clean. Cool room with a good working fan. Lovely high ceilings. Good location.

Cons:

Furniture very dated and damaged, the wardrobes missing draws and mirror, one divan had wheels the other were missing, divan base very stained. Tiles missing from sink wall and left next to sink cupboard. Curtains didn't fit the window properly, so light came though.
Toilet wallpaper coming off. Very noisy.

2026-08-05 • via Nuitee
E
Elaine • solo_traveller • gb
8
Helens hotel
Pros:

Like the fact it was a 4 person room near wembley stadium

2026-08-04 • via Nuitee
C
Carmen • extended_group • gb
5
2026-08-04 • via Nuitee
S
Shalom • couple • gb
6
Great simple little place to stay for a night at a concern in Wembley
Pros:

Location was great, 45 min walk from Wembley stadium, but only a 20min bus ride. Number 18 bus stop very close to hotel, Knatchbull Road stop and direct to Wembley Stadium getting off at Waverley Ave stop. Room is simple with basic needs met, nice double bed for the night, room had a little fridge, microwave and kettle with some tea and coffee. Room had a fan in it which was great as been a very hot summer.

Cons:

Showers and bathrooms need a bit of attention, downstairs shower is very cramped and difficult to maneuver in and out of the entrance. Upstairs bathroom has a hole in the floor under the vinyl flooring, so was sinking in, and shower didn't work properly and was burning hot, and cold water did not work on the shower. Shower fixings and shower tray cracked and leaking which could be the cause of the hole in the floor. If the showers were fixed and working and the bathrooms were renovated think it would be a lot better.

2026-08-03 • via Nuitee
P
Philip • extended_group • gb
7
Comfortable, clean and friendly staff
Pros:

The room
Was comfortable and clean

Cons:

Would have been great if there was a TV but fine otherwise.

2026-08-02 • via Nuitee
C
Claire • couple • gb
10
Great stay will use again
Pros:

Convenient to Wembley stadium

2026-08-02 • via Nuitee