Quality Inn & Suites Downtown Mansfield

Hotels
•
Quality Inn
5.4 (140 reviews)
116 Park Avenue West , Mansfield , us

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Pets allowed
Private parking

Review Highlights

Pros:
Clean room
Close to event location
Cons:
Unclean facilities
Poor customer service

Categories

Cleanliness
3.54
Multiple reviews mentioned cleanliness issues, with reports of dirty rooms and unclean facilities.
Service
7.01
Some positive comments, but overall service was criticized for being unprofessional and lacking communication.
Location
6.55
Location mentioned as convenient for events, but concerns about safety in the area.
Room Quality
4.5
Many complaints regarding the state of the rooms and issues such as broken furniture.
Amenities
5.53
Amenities were often noted as lacking or not functioning properly.
Value for Money
5.99
Some guests felt they received a fair price, but overall dissatisfaction with conditions affected the perception.
Food and Beverage
4.54
Breakfast options were criticized for being limited and not fresh.
Overall Experience
5.51
Overall sentiment expressed in reviews leaned towards negative experiences at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:21

Property Description

Luxurious Accommodation
Park Hospitality Mansfield offers upscale lodging in Mansfield with modern amenities and comfortable rooms equipped with a coffee machine, air conditioning, and flat-screen TV.

Convenient Facilities
Guests can enjoy access to a fitness centre to stay active and a 24-hour front desk for assistance anytime. Stay connected with complimentary WiFi throughout the hotel.

Accessible Location
Located just 107 km from John Glenn Columbus International Airport, Park Hospitality Mansfield provides a convenient stay for travelers.

Experience luxury, convenience, and comfort at Park Hospitality Mansfield. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

5.4
Based on 140 reviews
Cleanliness: 3.54
Service: 7.01
Location: 6.55
Room Quality: 4.5
Amenities: 5.53
Value for Money: 5.99
Food and Beverage: 4.54
Overall Experience: 5.51
K
Kinser • solo_traveller • us
4
Pros:

The bed was comfortable.

Cons:

The price was outrageous for this past weekend. The room was NOT worth the $388/night!

2026-07-21 • via Nuitee
C
Cory • extended_group • us
5
It kept me out of the rain and smoke.
Pros:

Close to the festival.

Cons:

More options, updated rooms. For what I paid a night.

2026-07-21 • via Nuitee
J
Joshua • solo_traveller • us
4
Cons:

the house keeping didn't pass to clean the room at anytime, the shower curtain rod was broken, the vent in the bathroom didn't work, and the outlets were flimsy when i plugged something in it would fallout or i had to keep playing with it for it to work.

2026-07-21 • via Nuitee
B
Brittney • solo_traveller • us
1
Disappointed
Pros:

Nothing

Cons:

I didn't like my room was nasty, toilet, bath tub, refrigerator, stuff coming out my water when I turned it on and the hotel stank really bad.

2026-07-07 • via Nuitee
P
Paige • solo_traveller • us
8
2026-06-29 • via Nuitee
K
Kaleb • solo_traveller • us
5
2026-06-09 • via Nuitee
R
Robert • solo_traveller • us
9
Pros:

Smelled good. Room was clean. Bed was comfortable. I have no complaints. Expensive for the area.

2026-06-07 • via Nuitee
M
Mindy • couple • us
10
Pros:

Rooms where clean and staff was very friendly. Breakfast was good

Cons:

The elevator had two but only one was working and not so well

2026-06-03 • via Nuitee
M
Michelle • solo_traveller • us
1
Pros:

The reservation was supposed to be july 17-19

2026-06-01 • via Nuitee
E
Emily • couple • us
8
Pros:

The rooms were clean, the staff was pleasant, and we had no problems while we were there.

Cons:

Breakfast was disappointing. There wasn't a good selection of hot food and what there was was old.

2026-05-21 • via Nuitee
S
Sandra • extended_group • us
7
Pros:

The room was clean and comfortable.

Cons:

This is the second time I have stayed at this hotel. This current stay and my last business trip. We went down to breakfast at 8 am and there was no food left.

2026-05-18 • via Nuitee
C
Chawntrell • family_with_children • us
1
2026-05-02 • via Nuitee
C
Cook • solo_traveller • us
1
2026-04-26 • via Nuitee
L
Laurinda • solo_traveller • us
3
Pros:

The bed was very comfortable

Cons:

Very, very dirty. No housekeeping, broken phone, stains and dust everywhere.

2026-04-17 • via Nuitee
I
IRYNA • couple • ca
9
2026-04-15 • via Nuitee
T
Tracy • couple • us
5
Good enough for a one night stay
Pros:

Good location for the activities we had planned

Cons:

TV service wasn’t available , no vending machines, next to nothing breakfast and very slow working elevator

2026-04-04 • via Nuitee
M
Michael • couple • us
7
Pros:

Clean cozy comfy and polite staff

Cons:

The cable is messed up. They were here to fix it. But the storm we had last night., I'm sure had something to do with it😂

2026-04-04 • via Nuitee
T
Theresa • couple • us
3
Lousy. Bug infested
Pros:

Okay

Cons:

Bugs in my Room

2026-01-20 • via Nuitee
J
Jeffery • couple • us
9
2026-01-20 • via Nuitee
M
Megan • couple • us
1
Awful. So bad I left after the first night.
Pros:

Nothing

Cons:

Everything. Nothing worked. Room was dirty and was not even enough shampoo and conditioner for 1 person for the length of the stay let alone 2 of us. 1 trowel and 1 wash cloth for 4 days and 3 nights, really? Needs some repairs and remodeling and cleaning done. Breakfast needs improvement, mostly cold stuff and sugary items.

2026-01-19 • via Nuitee