The Grand ARK

Hotels
9 (21 reviews)
Near Tenzing & Tenzing , Gangtok , in

listing image 1
Show all photos

Facilities

Non-smoking rooms
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Exactly as shown in pictures
Staff friendliness
Cons:
Limited ventilation
No in-room dining options
Absence of a kitchen facility

Categories

Cleanliness
8
Guests consistently praised the cleanliness of the hotel.
Service
8
Staff behavior and friendliness were highlighted positively, although some guests mentioned slow service.
Location
8
The hotel's location was considered great with proximity to key landmarks and public transport.
Room Quality
8
Rooms were as depicted in pictures and praised for comfort, with requests for a kitchen facility.
Amenities
8
Amenities were satisfying overall, with requests for additional facilities like a kitchen.
Value for Money
7
Mixed reviews on pricing; some guests found it high for the offerings while others found it reasonable considering the location.
Food and Beverage
7
Breakfast and restaurant services were generally well-received, but some guests desired more variety or in-room dining options.
Overall Experience
8
Most guests had a positive overall experience and expressed a willingness to recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-01 21:10

Property Description

Luxurious Accommodations
Indulge in our well-appointed rooms with modern amenities and breathtaking city views. Relax in comfort with free WiFi and elegant decor.

Convenient Location
Situated near popular attractions like Do Drul Chorten Monastery and Palzor Stadium, our hotel offers easy access to the best of Gangtok. Explore the local culture and sights just steps away.

Exceptional Service
Experience top-notch hospitality with our friendly staff, always ready to assist you during your stay. Your comfort and satisfaction are our top priorities.

To experience luxury, convenience, and exceptional service in Gangtok, book your stay at The Grand ARK now!

Important information:

This property will not accommodate hen, stag or similar parties.
Please inform The Grand ARK in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A damage deposit of INR 1000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Please note that our restaurant is currently not operational. However, you can explore local eateries nearby or order food from delivery services such as Zomato, Swiggy and others. We apologise for the inconvenience and appreciate your understanding.

Check-in and check-out hours:

Location

Guest Reviews

9
Based on 21 reviews
Cleanliness: 8
Service: 8
Location: 8
Room Quality: 8
Amenities: 8
Value for Money: 7
Food and Beverage: 7
Overall Experience: 8
A
Anonymous • family with young children • in
8
Very good
2025-06-28 • via Nuitee
M
Misra • family with young children • in
6
Pleasant
2025-06-06 • via Nuitee
S
Subhojit • family with young children • in
9
Superb
Pros:

For the calmness.

Cons:

Less ventilation.

2025-05-15 • via Nuitee
S
Seetharama • family with young children • in
10
Exceptional
2025-04-30 • via Nuitee
G
Gitartha • young couple • in
9
Superb
Pros:

Cleanliness and staff behaviour

Cons:

No fooding

2025-04-30 • via Nuitee
L
Lakshmi • young couple • in
8
Very good
2025-04-28 • via Nuitee
T
Thapa • young couple • qa
9
Superb
Pros:

Rooms are exactly as same as shown in the pictures. Staff are very friendly.I’ll love to stay more days in coming days.

Cons:

Must have kitchen so that we can order food inside the hotel.

2025-02-19 • via Nuitee
R
Robin • family with young children • in
10
Exceptional
Pros:

Hotel is very clean, close to Mg marg, mr tamang on the reception is very responsive, for any queries,

2025-01-12 • via Nuitee
S
Sangay • young couple • in
10
Exceptional
2024-10-24 • via Nuitee
R
Rahul • with friends • in
10
Exceptional
2024-09-29 • via Nuitee
A
Ankish • family with young children • in
10
Exceptional
2024-07-23 • via Nuitee
S
Satyanarayana • family with young children • in
9
Superb
2024-06-29 • via Nuitee
P
Pranab • family with young children • in
8
Very good
2024-06-29 • via Nuitee
P
Pradip • family with young children • in
9
Superb
2024-05-24 • via Nuitee
T
Thomas • family with young children • in
10
Exceptional
2024-05-21 • via Nuitee
A
Amrutha • family with young children • in
8
Very good
2024-05-19 • via Nuitee
S
Soma • family with young children • in
9
Superb
2024-05-04 • via Nuitee
V
Vedabyasa • review category business travellers • in
8
Very good
2024-05-02 • via Nuitee
A
Arkadeep • family with young children • in
9
Great staying with fully new hotel, great welcoming behavior, worth of everything
Pros:

Very polite and respectful staff with very good amenities inside the room

Cons:

Nothing as such, but the hotel is just operational so restaurant is still not operational, but they have arranged the breakfast, staff are very less but they have done a great treatment to the guest, so worth of staying here.

Didn't like options is actually invalid for their welcoming behaviour.

2024-04-17 • via Nuitee
N
Neha • review category business travellers • in
10
Memorable stay in Gangtok
Pros:

My stay at this hotel was simply wonderful! The central location close to M.G. Marg made it easy to explore the city's attractions. The amenities were top-notch. What truly stood out was the exceptional service from the staff—they were friendly, accommodating, and made sure I had everything I needed throughout my stay. Highly recommend.

2024-04-01 • via Nuitee