The Nox Hotel

Hotels
8.8 (1256 reviews)
8 Keistraat , Utrecht , nl

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
High prices
Limited amenities

Categories

Cleanliness
8.03
Multiple reviews mentioned issues with cleanliness, including dust and dirty linens.
Service
9.5
Numerous reviews praised the friendly and helpful staff.
Location
9.34
The hotel is in a great central location, highly mentioned positively.
Room Quality
8.99
Most reviews complimented the rooms as beautiful, cozy, and comfortable.
Amenities
8.52
Amenities like breakfast were mentioned as good, but some did not find them satisfactory.
Value for Money
8.48
Several reviews noted the high price relative to some experienced issues.
Food and Beverage
8.53
Breakfast was noted as expensive, affecting overall sentiment.
Overall Experience
9
Most guests enjoyed their stay and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:07

Property Description

Convenient Location
Located in the heart of Utrecht, The Nox Hotel offers a 4-star experience near top attractions like Museum Speelklok and Conference Center Vredenburg.

Modern Amenities
Enjoy a comfortable stay with air-conditioned rooms equipped with all essentials including a coffee machine, safety deposit box, and flat-screen TV. Some rooms even boast terraces and city views for a special touch.

Exceptional Services
Experience top-notch service with a 24-hour front desk, concierge assistance, and a delicious on-site restaurant. Plus, stay connected with complimentary WiFi throughout the property.

Ready to elevate your stay in Utrecht? Book now at The Nox Hotel for a memorable experience!

Important information:

When booking more than 3 rooms, please note that different conditions may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 30 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 2 years old to 11 years old stay for € 35 per person per night when using an available extra bed.
    People 12 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1256 reviews
Cleanliness: 8.03
Service: 9.5
Location: 9.34
Room Quality: 8.99
Amenities: 8.52
Value for Money: 8.48
Food and Beverage: 8.53
Overall Experience: 9
B
Bjanka couple mk
10
Wonderful stay, highly recommended
Pros:

Great central location on a quiet street, which made it both convenient and peaceful. The room was very clean, well-equipped, and comfortable. The staff were polite, friendly, and very helpful throughout our stay. I would definitely recommend it. 😊

2026-03-07 via Nuitee
L
Lucy solo_traveller nl
9
Pros:

De geweldige kamer. Het ontbijt was goed verzorgd.

Cons:

De bereikbaarheid naar jullie hotel ivm afsluitingen etc. Maar heb hele goede hulp gehad van jullie receptie.

2026-03-06 via Nuitee
C
Claudia couple nl
10
Fantastisch hotel in het centrum van Utrecht
Pros:

Heerlijke luxe sfeer en gastvrij hotel!

Cons:

Nvt

2026-03-04 via Nuitee
F
F. couple nl
4
Vreselijk nooit weer
Pros:

Het personeel was aardig

Cons:

Het bed was vreselijk. We lagen in een kuil. Je moest echt op de rand van het bed slapen, wilde het nog een beetje comfortabel zijn.
Daarnaast ligt het hotel naar een kerk en de Domtoren. De Domtoren maakte elk half een uur een muziekje. Ook in de nacht. Heb met sprongetjes van een half uur geslapen.

2026-03-03 via Nuitee
D
didier couple fr
9
2026-03-02 via Nuitee
H
Hannah couple nl
9
Stijlvol en comfortabel hotel op een toplocatie
Pros:

Prachtig ingerichte kamers
Stijlvolle badkamer
Zeer comfortabel bed en heerlijk beddengoed
Locatie is geweldig!

Cons:

Helaas geen parkeerplaats beschikbaar toen we deze wilden reserveren bij ons verblijf

2026-03-02 via Nuitee
C
Connor couple nl
8
2026-03-02 via Nuitee
R
Ricardo couple nl
8
2026-03-01 via Nuitee
S
Savannah solo_traveller nl
10
2026-02-26 via Nuitee
A
Anniek couple be
9
2026-02-22 via Nuitee
A
Alexandra couple nl
10
Pros:

Het bed, de cosy kamer

2026-02-14 via Nuitee
A
Aamna solo_traveller gb
10
Lovely chic hotel in the heart of Utrecht
Pros:

Toiletries, service on the second day

Cons:

Rooms are quite small… steps in entrance so it was heavy carrying my case

2026-02-13 via Nuitee
W
Walerija couple de
2
Der Aufenthalt entsprach weder hinsichtlich Sauberkeit, Service noch Preis-Leistung den Erwartungen an ein Vier-Sterne-H
Pros:

das Personal war nett und hilfsbereit

Cons:

Das Hotel wirkte insgesamt ungepflegt. Teppiche und Zimmer waren deutlich verschmutzt, Bettwäsche trotz Flecken nicht frisch bezogen, Handtücher wurden nicht gewechselt. Der Föhn war schmutzig und von sehr einfacher Qualität. Die Raumtemperatur wurde regelmäßig abgesenkt, insbesondere im Bad war es sehr kalt. Absprachen wurden nicht eingehalten, Parkgebühren waren unverhältnismäßig hoch. Am zweiten Tag kam es zu einem Stromausfall, bei dem das Hotel nicht kooperativ reagierte. Für ein sehr kleines Zimmer wurden 200 € pro Nacht berechnet, was aus unserer Sicht in keinem angemessenen Verhältnis zur gebotenen Leistung steht. Ich würde es nicht empfehlen und empfehlen dieses Hotel nicht. Dies war ein Geschenk was wortwörtlich nicht eines war.

2026-02-10 via Nuitee
T
Tristan couple ca
10
Great location, great room and fantastic staff
Pros:

Everything was fantastic

2026-02-10 via Nuitee
M
Maria Cristina extended_group br
10
2026-02-10 via Nuitee
G
Gabriela solo_traveller de
10
2026-01-31 via Nuitee
P
Patrick couple de
10
Traumhaft
Pros:

Lage

Cons:

Nix

2026-01-31 via Nuitee
N
Nina couple nl
8
Geweldig verblijf met een perfect bed!
Pros:

Het bed was echt geweldig! Daarnaast werden we warm ontvangen en was de locatie top.

2026-01-30 via Nuitee
K
Kees family_with_children nl
10
Heel fijn verblijf
Pros:

De bedden lagen heerlijk, alles was schoon. Personeel heel behulpzaam en een hele fijne kamer

Cons:

Niks

2026-01-30 via Nuitee
W
Waleed couple us
10
Great room, very comfortable and relaxing.
Pros:

Great room, the size was really, and the bath was so enjoyable. Great bed and water pressure

Cons:

The parking is very expensive at 40 euros a night

2026-01-29 via Nuitee