Zaque's Hotel

Hotels
7.1 (154 reviews)
113 Jalan Kolam Air , Sungai Petani , my

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Facilities

Offsite parking discounted rates available
Air conditioning
Room service
Family rooms
Non-smoking throughout
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Japanese garden
See all facilities

Review Highlights

Pros:
Friendly staff
Unique hotel concept
Strategic location
Cons:
Poor cleanliness
Broken amenities
Lack of basic services

Categories

Cleanliness
5.69
Multiple comments on poor cleanliness, including dust and unclean bathrooms.
Service
8.66
Staff described as very friendly and helpful.
Location
8.7
Conveniently located within the town area.
Room Quality
6.15
Mixed reviews with issues such as uncomfortable mattresses and broken beds.
Amenities
5.68
Concerns regarding missing essentials like a water heater and broken amenities.
Value for Money
7.14
Some customers feel it's not worth the price due to several issues.
Food and Beverage
7.29
No specific feedback; assumed basic quality based on the reviews provided.
Overall Experience
7.46
Generally a mixed experience, with unique aspects but significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 10:07

Property Description

Modern Amenities
Experience comfort and convenience with our air-conditioned rooms and free WiFi. Each room is equipped with a private bathroom, desk, and a flat-screen TV for your enjoyment.

Tranquil Garden Setting
Relax and unwind in our beautiful garden area, perfect for a peaceful escape from the hustle and bustle of city life.

Convenient Location
Just a short distance away from Penang Bridge and Sunway Carnival Mall, Zaque's Hotel offers easy access to nearby attractions and amenities.

Book your stay with us now to enjoy a relaxing and memorable experience at Zaque's Hotel in Sungai Petani.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.1
Based on 154 reviews
Cleanliness: 5.69
Service: 8.66
Location: 8.7
Room Quality: 6.15
Amenities: 5.68
Value for Money: 7.14
Food and Beverage: 7.29
Overall Experience: 7.46
K
Kamarudin • family_with_children • my
9
Nice experience
Pros:

Comfort and large room and peacefull environment

2026-05-04 • via Nuitee
U
UMMI IZZATI • couple • my
10
2026-05-01 • via Nuitee
N
Nur Ashikin • solo_traveller • my
1
Cons:

Dirty rooms n a/c not function well

2026-04-30 • via Nuitee
P
Puan Watie Latifi • couple • my
7
Dapat bilik tak seperti dalam gambar iklan.
Pros:

Staff sangat bagus . Even saya request utk check out lambat sikit pun boleh .

Cons:

Bilik agak berhabuk, pressure air tak kuat .
Sedikit menakutkan lah bilik dia. Tilam agak keras, sarung bantal ada kotor² sket .

2026-04-09 • via Nuitee
H
Hisamsukri • extended_group • my
8
Pros:

Lokasi strategik mudah untuk ke tempat makan.

Cons:

Tilam tidak berapa selesa kerana tilam lama.

2026-04-08 • via Nuitee
T
Thivashini • extended_group • my
1
Totally waste time
Pros:

Worst place

Cons:

I have reach but unfortunately the room was not as perpic
There is no fridge, I’m a make up artist , I hv booking, I need to place my flower in fridge. No dining table, no table to eat also, I came down to eat, kind of very dissatisfied, I’m checking out tomorrow, u pls refund the money for tomorrow? 1 day , I don’t wish to continue here,

2026-04-04 • via Nuitee
N
Nur Anis • couple • my
10
Nicee
Pros:

The hotel environment was शांत and relaxing. The air conditioning was cold and worked well, and the TV was also functioning properly. Overall, everything was good.

2026-03-26 • via Nuitee
N
Nurhasyimah BINTI Ismail • couple • my
8
Pros:

Selesai.ada kambing jinak..

Cons:

Tiada lift

2026-01-26 • via Nuitee
K
Kasha • couple • my
3
Need to clean the property before guest check in.
Pros:

Location

Cons:

The cleaneness of the property, low pressure of water and very smelly

2026-01-26 • via Nuitee
M
MOHD RIZAL • family_with_children • my
7
2026-01-19 • via Nuitee
S
Sophian Amer • family_with_children • my
9
2026-01-18 • via Nuitee
Y
Yunus • extended_group • my
5
2026-01-14 • via Nuitee
M
mohd • extended_group • my
9
2026-01-09 • via Nuitee
N
Nur Izyan Syamimi • solo_traveller • my
5
Pros:

1. Strategic place - at the center of SP
2. Staff were friendly
3. A cute goat and cats roaming around add a unique charm
4. Spacious room

Cons:

1. No toiletries were provided, not even hand soap. Thankfully, I brought my own.
2. No dustbin was provided in the washroom, which is inconvenient for ladies to dispose sanitary pads.
3. No water heater and very slow water pressure. A pail and cebok were provided but were very dirty.
4. The pillow was very flat.
5. No vanity mirror. Need to use the one in the toilet

2026-01-04 • via Nuitee
K
Kassim • extended_group • my
6
2026-01-01 • via Nuitee
M
Muhammad Hafiz • extended_group • my
8
2025-12-31 • via Nuitee
M
Muhammad Hafiz • couple • my
8
2025-12-31 • via Nuitee
H
HEZLINA • couple • my
5
Pros:

Location is good

Cons:

Room not maintained well and bit dusty (we sneezed a lot once using the beds), bathroom door lock is broken, toilet bowl stained due to improper deep cleaning- same goes to bathroom walls, they should replace the cover of iron board please

2025-12-28 • via Nuitee
Y
Yassin • family_with_children • my
10
Penginapan yg selesa
Pros:

Lokasi yg sgt dekat dengan Bandar serta fasalitis yg baik

Cons:

Tiada

2025-12-23 • via Nuitee
R
RAFIDZ FAISAL • extended_group • my
7
2025-12-22 • via Nuitee