The Fox Hotel

Hotels
7.2 (604 reviews)
Calle Reina Isabel 8385 , Ponce , PR

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Terrace
Family rooms
Garden
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Excellent staff
Cons:
Cleanliness issues
Room discomfort

Categories

Cleanliness
4.66
Multiple reviews highlighted cleanliness issues, including dirty bathrooms and lack of hot water.
Service
8.63
Praise for excellent personnel, despite some negative experiences.
Location
9.17
Repeatedly noted as a strong point with convenient access to local attractions.
Room Quality
5.62
Reviews indicate discomfort with mattresses and overall room conditions, needing improvement.
Amenities
7.15
Some positive mentions, but overall mixed feelings about the available facilities.
Value for Money
7.11
Some guests felt that the experience did not match the cost, particularly regarding room quality.
Food and Beverage
7.66
Mixed reviews on food options, with some highlights on diversity but concerns about healthiness.
Overall Experience
7.63
Overall experience was varied, with notable positives and significant critiques.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:21

Property Description

Luxurious Amenities
Indulge in comfort with air-conditioned rooms and a 24-hour front desk for your convenience.

Culinary Delights
Savor delectable meals and drinks at the on-site restaurant and bar, perfect for a relaxing evening.

Prime Location
Explore nearby attractions like Hacienda Buena Vista and Museo de Art de Ponce, just a stone's throw away.

Book your stay at The Fox Hotel now to experience the perfect blend of luxury and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.2
Based on 604 reviews
Cleanliness: 4.66
Service: 8.63
Location: 9.17
Room Quality: 5.62
Amenities: 7.15
Value for Money: 7.11
Food and Beverage: 7.66
Overall Experience: 7.63
C
Cadelin • family_with_children • pr
9
Pros:

Está muy bien en el centro del pueblo, de restaurantes y tiendas. La Catedral está cerca y es de fácil acceso. Muy bonito el cuarto .

Cons:

Le hace falta.algo mucho espacio vacío en área del lobby y área de abajo. El estacionamiento muy lejos.

2026-10-15 • via Nuitee
W
Waleska • solo_traveller • pr
9
Pros:

La decoración, y su ubicación.

Cons:

Las camas. incómodas y las cobijas demasiado pequeñas.

2026-10-13 • via Nuitee
I
Ivelisse • solo_traveller • us
8
2026-10-12 • via Nuitee
L
Lis Colon • solo_traveller • pr
9
Pros:

Buena cam

Cons:

No tenían agua caliente

2026-10-12 • via Nuitee
J
Jayliz • solo_traveller • pr
1
2026-10-08 • via Nuitee
R
Rafael • family_with_children • pr
9
Pros:

Tv y Aire en las habitaciones

Cons:

Cama y Colchón

2026-09-10 • via Nuitee
Z
Zuleyka • couple • pr
10
2026-09-10 • via Nuitee
L
Luis • solo_traveller • pr
7
Cons:

No tienen restaurante ni actividades

2026-09-07 • via Nuitee
A
Andy • solo_traveller • pr
10
2026-09-01 • via Nuitee
H
Hector Santos-Aponte • solo_traveller • pr
10
Pros:

Loction, retro vibe, views, set up

Cons:

Couldn't find the parking

2026-08-24 • via Nuitee
D
David • extended_group • es
8
Hotel curioso muy bien ubicado
Pros:

La ubicación y la decoración.

Cons:

No disponía de cocina abierta el restaurante.

2026-08-23 • via Nuitee
E
Enrique • solo_traveller • us
5
Pros:

The surroundings!!

Cons:

Smell of the room it give us allergies

2026-08-23 • via Nuitee
J
Juan Carlos • solo_traveller • pr
9
Pros:

La ubicación y la habitación q me toco super cómoda

Cons:

Este es la tercera vez quedándome y en esta ocasión ya no tenían dónde comer dentro de el hotel ni tenían las maquinas de juego para los menores

2026-08-20 • via Nuitee
Y
Yanira • solo_traveller • us
10
2026-08-20 • via Nuitee
J
Jocelyn • family_with_children • us
6
2026-08-18 • via Nuitee
D
Diana • family_with_children • pr
3
Decepcionante
Pros:

La decoración estaba bonita y la ubicación.

Cons:

Fue horrible para dormir. Mucho ruido, jovenes gritando cerrando las puertas y musica alta hasta casi las 3:00 am . Simplemente no pude descansar nada. Tampoco teníamos jabon en el baño y el televisor nunca lo pudimos prender .

2026-08-17 • via Nuitee
X
Xiomari • solo_traveller • pr
2
Pros:

Ubicación

Cons:

Incómodo, ninguna amenidad

2026-08-16 • via Nuitee
X
Xiomari • solo_traveller • pr
4
Pros:

Ubicación

Cons:

Súper incómodo. Camas incómodas, no había agua caliente, no tenían toallas extras,eliminaron el área de entretenimiento. Parece un hotel a punto de cerrar

2026-08-16 • via Nuitee
A
Andrea • solo_traveller • it
4
Un hotel dalle grandi potenzialità ma decisamente mal gestito
Pros:

La posizione, gli ampi spazi nella hall, lo stile pop e l'ingresso con i negozietti

Cons:

Le stanza sono piccole e senza finestre. Non c'è ricambio d'aria. Poca pulizia sia in camera che nelle parti comuni della hall. Personale poco cortese. Non c'è wifi nelle stanze. La moquette nelle stanze porta tantissimo sporco. Comunque la cosa peggiore è stata che essendo arrivati 1h prima del check in programmato non ci hanno fatto accedere alle stanze, già pronte, a meno di non pagare 15 dollari di supplemento. Penso sia la prima volta che mi succede, veramente poco attenti al cliente.

2026-08-04 • via Nuitee
M
Mario • couple • pr
10
Everything went swell like always and I will return
Pros:

Well located

Cons:

It’s parking

2026-08-04 • via Nuitee