Home2 Suites By Hilton Memphis Downtown

Hotels
•
Home2 Suites by Hilton
8.5 (49 reviews)
139 Vance Avenue , Memphis , us

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Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Room service
Lift / Elevator
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Front desk (limited hours)
Express check-in
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and attentive staff
Cons:
High parking fees
Issues with cleanliness in common areas

Categories

Cleanliness
7.89
Several guests mentioned issues with cleanliness, including dirty breakfast areas and sofa bed sheets.
Service
9.36
Most reviews highlighted exceptional service and friendliness from the staff.
Location
9.4
Many guests enjoyed the hotel's proximity to Beale Street and other attractions.
Room Quality
8.35
Rooms were noted to be spacious and comfortable, but bedding quality and odors were mentioned as drawbacks.
Amenities
7.38
Concerns were raised about the availability of items and charges for certain services.
Value for Money
8.34
While some guests found the value good, parking and amenity charges were viewed as excessive.
Food and Beverage
7.89
Breakfast was described as having variety, but some items were reported as unappetizing and unclean.
Overall Experience
9.36
Numerous reviews reflected a positive overall experience despite identified issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 19:49

Property Description

Prime Location
Experience the best of Memphis right at your doorstep, with popular attractions and city center just steps away.

Convenient Amenities
Enjoy the convenience of room service and a 24-hour front desk, ensuring all your needs are met anytime during your stay.

Nearby Attractions
Explore iconic landmarks like the Memphis Rock n Soul Museum and National Civil Rights Museum located just a short distance from the hotel.

To book your stay at Home2 Suites By Hilton Memphis Downtown, visit our website or call now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 49 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 7.38
Value for Money: 8.34
Food and Beverage: 7.89
Overall Experience: 9.36
K
Kerri • extended_group • us
10
2026-02-14 • via Nuitee
K
Karen • couple • us
10
Pros:

Beautiful rooms.

Cons:

They charged me parking for two days even though we stayed for less than 24 hours.

2026-02-10 • via Nuitee
J
James • couple • us
8
2026-02-10 • via Nuitee
J
Jerry • couple • us
1
2026-01-30 • via Nuitee
K
Kenneth • solo_traveller • us
10
2026-01-28 • via Nuitee
R
Rogerio • family_with_children • br
8
Pros:

Tamanho do quarto excelente, acomodou super 03 adultos com ótimo espaço para circulação.

Cons:

Senti falta d e frutas no café da manhã.

2026-01-27 • via Nuitee
J
Jamica • couple • us
1
2026-01-27 • via Nuitee
J
Joseph • couple • us
5
2026-01-24 • via Nuitee
R
Rychi007 • family_with_children • us
5
Pros:

The Lobby, because that's as far as I got. So I will be fair and leave it

Cons:

The Receptionist attitude was an instant red flag, so I asked to cancel my reservation and left the building.

2026-01-22 • via Nuitee
A
Antonio • couple • us
10
My stay was fine, friendly and memorable.
Pros:

Clean, professional staff

Cons:

Location, staff

2026-01-22 • via Nuitee
E
Eliane • couple • br
8
Foi muito agradável.
Pros:

O quarto era bem confortável, com bom tamanho. A unidade tem máquinas de lavar e secar, só comprar o sabão para lavagem e usar.

Cons:

De usar muito plástico de uso único. Usam copo de papel, excelente qualidade, mas está embalado em plástico.

2026-01-21 • via Nuitee
B
Brandon • couple • us
10
Cons:

Did not know i was gonna be charged for parking until I seen my bill.

2026-01-20 • via Nuitee
C
Chis • couple • us
8
It was a real good experience
Pros:

I liked , but I would of liked some biscuits and sausage gravy like some of yalls properties offer

2026-01-20 • via Nuitee
A
Alwyn • family_with_children • us
10
2026-01-20 • via Nuitee
J
James • couple • us
10
2026-01-19 • via Nuitee
B
Becki • couple • us
9
This place did not disappoint.
Pros:

Really a great place to stay. It's super clean and comfortable. Convenient location within walking distance of downtown. I'm so happy we stayed here.

Cons:

We could hear the people above us moving around, which is pretty common, but still annoying. So maybe the sound insulation could have been a little better.

2026-01-19 • via Nuitee
K
Kenyatta • couple • us
3
2026-01-19 • via Nuitee
S
shi • family_with_children • us
10
2026-01-15 • via Nuitee
R
ronnie • couple • us
10
Pros:

Clean facilities friendly staff

Cons:

Nothing

2026-01-12 • via Nuitee
M
Malinda • solo_traveller • us
10
My stay was excellent! I would recommend this properly, maybe the will acquire the lot across from them for parking
Pros:

The property was clean, the room was clean,

Cons:

Well o requested an early check in, because I was coming in from a 7 hr drive for an event that evening at 5, and I wanted to get a short nap, ( early check in 75.00) I worked on Friday, so I could not come on Friday, so after I returned from my event I went to sleep immediately only to have the smoke alarm blaring at 6:09 am, which continued until 7:00am, no going back to sleep, ( there was no fire! It was water pressure)

2026-01-12 • via Nuitee