Home2 Suites By Hilton Memphis Downtown

Hotels
•
Home2 Suites by Hilton
8.5 (198 reviews)
139 Vance Avenue , Memphis , us

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Facilities

Fitness facilities
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and attentive staff
Cons:
High parking fees
Issues with cleanliness in common areas

Categories

Cleanliness
7.89
Several guests mentioned issues with cleanliness, including dirty breakfast areas and sofa bed sheets.
Service
9.36
Most reviews highlighted exceptional service and friendliness from the staff.
Location
9.4
Many guests enjoyed the hotel's proximity to Beale Street and other attractions.
Room Quality
8.35
Rooms were noted to be spacious and comfortable, but bedding quality and odors were mentioned as drawbacks.
Amenities
7.38
Concerns were raised about the availability of items and charges for certain services.
Value for Money
8.34
While some guests found the value good, parking and amenity charges were viewed as excessive.
Food and Beverage
7.89
Breakfast was described as having variety, but some items were reported as unappetizing and unclean.
Overall Experience
9.36
Numerous reviews reflected a positive overall experience despite identified issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 19:49

Property Description

Prime Location
Experience the best of Memphis right at your doorstep, with popular attractions and city center just steps away.

Convenient Amenities
Enjoy the convenience of room service and a 24-hour front desk, ensuring all your needs are met anytime during your stay.

Nearby Attractions
Explore iconic landmarks like the Memphis Rock n Soul Museum and National Civil Rights Museum located just a short distance from the hotel.

To book your stay at Home2 Suites By Hilton Memphis Downtown, visit our website or call now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 198 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 7.38
Value for Money: 8.34
Food and Beverage: 7.89
Overall Experience: 9.36
K
Kimberly • solo_traveller • us
10
2026-07-22 • via Nuitee
C
Corida • solo_traveller • us
10
Pros:

Front desk was super nice love them. 🥰

Cons:

Housekeeper need a attitude adjustment she was very much rude too us Sunday 237 was my room number she was cleaning that floor that day .didn't get her name . 🙃

2026-07-21 • via Nuitee
A
Alicia • solo_traveller • us
9
2026-07-21 • via Nuitee
B
Badro • solo_traveller • ar
10
Pros:

Everything

2026-07-20 • via Nuitee
J
Julia • solo_traveller • us
2
Cons:

The floor we stayed on smelled straight up like marijuana and we had kids with us. We had to pay for valet parking bc no parking was available. Staff was rude. Will not be staying here again ever.

2026-07-18 • via Nuitee
L
Linapooh • solo_traveller • us
1
Pros:

I liked the room . The room was a nice size , it was clean and the walk in shower was great.breakfast was tasty as well..

Cons:

I didn't like the fact that we didn't get a chance to get in the pool , we didn't get to cook all.our food. We couldn't play no music , we didn't stay our whole stay period , I didn't get my deposit back . We were kicked outside in the heat when my wife was legally blind . My daughter's birthday was ruined . I recommended that nobody go here.

2026-07-15 • via Nuitee
T
Theresa • couple • us
10
2026-07-15 • via Nuitee
M
Martin • solo_traveller • ar
10
2026-07-14 • via Nuitee
C
Carlos • couple • us
10
Pros:

Muy limpio

Cons:

Me gustó todo

2026-07-14 • via Nuitee
M
Marcie • solo_traveller • us
10
2026-07-14 • via Nuitee
Butterfly SAM • solo_traveller • us
6
Pros:

The location is within walking distance to Beale Street.

Cons:

The facilities could be kept up a little better.

2026-07-13 • via Nuitee
Butterfly SAM • solo_traveller • us
6
Pros:

I like the location of the hotel because it is within walking distance to Beale Street.

Cons:

The sink stopper was not working. It took a while for the air conditioner to get cool.

2026-07-13 • via Nuitee
H
HAMM • solo_traveller • us
10
2026-07-12 • via Nuitee
J
james • couple • us
10
Cons:

Pay for parking

2026-07-09 • via Nuitee
B
Briana • extended_group • us
8
2026-07-07 • via Nuitee
A
Alvaro • solo_traveller • us
8
Pros:

The room

Cons:

The room was missing the black out courtaim ,so we could not rest properly

2026-07-07 • via Nuitee
J
Julie • couple • us
10
Pros:

Great location, very clean, had everything you need, really enjoyed our stay

2026-07-07 • via Nuitee
S
Saranya • solo_traveller • us
10
Bath screen and towel placement
Pros:

Cleanliness, spaciousness, furnitures placed in the right places, multiple power points, clean and perfect bed and covers. The kitchen utensils and dishwasher sachet was amazing, but wondered why stove alone was missing.

Cons:

Couple towels were placed on the bathroom wash basin with beautiful folds. But the placement of it next to the wash basin was a turn off and we did not feel like using those towels. If the bathing area could have an opaque glass or a screen, there could be parallel use of wash basin and bathroom by family members.

2026-07-07 • via Nuitee
O
orris • solo_traveller • us
10
Amazingly affordable
Pros:

Customer service was amazing, facility was clean, comfortable and convenient.

2026-07-06 • via Nuitee
G
Garner • couple • us
9
2026-07-02 • via Nuitee