Loch Tulum Condos by BUnik

Hotels
Independent
8.6 (86 reviews)
La Veleta, Tulum, QROO, 77760 , Tulum , MX

Children allowed

Facilities

Free WiFi
24-hour front desk
Garden
Luggage storage
Concierge service
Wheelchair accessible
Smoke-free property
Tours/ticket assistance
Accessible shuttle
No accessible shuttle

Review Highlights

Pros:
Comfortable accommodations
Friendly and helpful staff
Cons:
Lack of elevator
WiFi issues

Categories

Cleanliness
8.19
Guests mentioned that the pool was clean but that there are areas under construction.
Service
8.96
Most guests found the staff to be friendly and accommodating, with particular praise for helpfulness.
Location
8.7
The hotel is centrally located in Tulum, making it accessible despite being slightly away from the beach.
Room Quality
8.65
Rooms were generally comfortable with good amenities, though some noted the need for a minibar.
Amenities
8.68
The hotel features good amenities, but some areas are still under construction.
Value for Money
8.64
Guests feel it is a good deal for the price, especially for a place to sleep.
Food and Beverage
8.19
No specific mentions of food and beverage quality, so it's rated as standard quality for this hotel tier.
Overall Experience
8.76
Overall, guests enjoyed their stay despite some inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:26

Property Description

Recreation Amenities and Scenic Views:

Indulge in the outdoor pool or relax in the picturesque garden, offering a tranquil setting for your getaway.

Convenient Services and Facilities:

Benefit from complimentary Wi-Fi and concierge services, along with a 24-hour front desk and luggage storage for a hassle-free stay.

Comfortable Accommodations:

Settle into one of the 15 air-conditioned guestrooms equipped with complimentary Wi-Fi, safes, and daily housekeeping, ensuring a cozy and connected experience.


Enjoy a relaxing stay at Loch Tulum Condos by BUnik and explore the wonders of Tulum just moments away!

Important information:

Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this aparthotel include complimentary wireless internet access and concierge services.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    No pets

  • Noise policy

    Noise-free rooms not guaranteed

  • Smoking

    No smoking

See all policies

Location

Guest Reviews

8.6
Based on 86 reviews
Cleanliness: 8.19
Service: 8.96
Location: 8.7
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.19
Overall Experience: 8.76
A
Alan Axel
10
Hotel muy comodo en Tulum con alberca privada
Pros:

Muy cómoda la habitación, con piscina privada y aparte la alberca grande, lo unico es que esta medio escondido pero aun asi es buena su ubicación

2025-09-16 via Nuitee
E
Esteban
10
Pros:

Un hotel relativamente nuevo, un hotel demasiado bonito, muy cómodo las camas y facilidades, se encuentra en el centro de Tulum, muy fácil acceso y la recepción muy amables. La mejor opción para hospedarse.

2025-07-29 via Nuitee
V
Victoria partner
8
Pros:

The property is extremely cheap, and it is truly what you pay for. The hotel has no warm water in the shower, no iron or other essential “hotel items” but the employees are extremely considerate and helpful. Construction is happening consistently and while not disruptive there are random workers walking around the premise. The pool is very clean and the hotel overall is very empty which is nice. It is a bit far from the beaches and hotel zone so I’d recommend a rental scooter or ATV which you can rent from the premise. It is close to the downtown area but very safe and convenient

2025-07-22 via Nuitee
J
james
2
Very inconvenient.
Pros:

Sadly I can’t give this hotel a good score. When I arrived I was greeted at the front. The gentleman checked me in no problem. But then could not get my credit card to work to pay. Tried twice. I’d had no problems anywhere else using the same card so I think it’s a problem with the machine or the connection. Then we agreed I’d pay later. I was then given the key for a room on the 4th floor. No elevator. No bellmen. I had to drag my bags up about 9 sets of stairs at the very far end of the building. Then, at the top, about to die, I had to walk all the way back to the front of this very long building. I had requested a lower floor but I did not check to see if there was an elevator. Once in the room the issues started. The WiFi is spotty. Tried to call the desk. Doesn’t work. Tried to WhatsApp the main number. No one responded. Could not reach anyone by several methods. That would be bad if you had an emergency. Then I never saw the man again. I left messages that I was checking out early on my departure date to catch my flight. No response. He called after I’d left the country and I paid him, no problem. I wouldn’t try to skip out. But it’s not a place I’d ever stay again. If you like running up and down a bunch of stairs each trip then enjoy.

2025-07-20 via Nuitee
E
Efraín partner
8
Pros:

All very good

2025-07-14 via Nuitee
L
Lydia family
10
Pros:

Insgesamt eine sehr sehr schöne Anlage. Wir waren im Juni/Juli für 2 Wochen da und hatten die Anlage quasi für uns allein(Nebensaison). An mancher Stelle noch ein wenig Baustelle, aber das stört nicht. Pflegt die Anlage weiterhin so toll, dann bleibt dies ein wundervoller Urlaubsort.
Ein großes Lob auch an das tolle und freundliche Team besonders Jonatan und Daniela. Vielen Dank für alles.

2025-07-13 via Nuitee
A
Angel partner
8
Pros:

Es una propiedad nueva, tiene áreas que se ven aún en construcción, por el precio no se puede exigir nada desde mi punto de vista, el jacuzzi del balcón es muy pequeño pero eficiente, todo muy bien con la habitación lo único que sugiero considerar es que no tiene minibar, por lo que su pretendes llevar bebidas no te lo recomiendo se te calentarán. La alberca es grande y linda,
La limpieza y amenidades de la habitación cumplen perfectamente. Realmente es que considero un buen deal si solo planeas llegar a dormir, tiene TV de buena calidad. La persona que nos registró realmente creo requiere mejor servicio ya qué practicando nos punteo a donde ir y nosotros tener que buscar la ubicación de la habitación. En resumen si buscas algo barato solo para dormir creo que es una buena opción considerando el precio.

2025-07-11 via Nuitee
K
Karlaelodia
10
Pros:

I loved everything about this stay! I had my own little private pool and I absolutely loved my room. I had a little kitchen and my bed was super comfy. Danny was a pleasure to communicate with. She gave me a lot of information about things to do around and places to go. I cannot recommend this stay enough!

2025-07-01 via Nuitee
C
Carlos Alberto
2
Pros:

Llegamos y la habitación no correspondía con las imágenes, sin cocineta, nos asignaron otra habitacion con cocineta y ¡oh sorpresa! El agua llegaba a intervalos y con un olor nauseabundo, debajo de la cama tierra acumulada, un condominio sin mantenimiento, los jardines extremadamente sucios, el contenedor de basura a una calle de distancia. Pésima experiencia...

2025-06-18 via Nuitee
F
Florian
10
Pros:

Mega nette Mitarbeiter alles hat unkompliziert geklappt

2025-06-14 via Nuitee
F
Francisco partner
4
Pros:

La propiedad tiene buenos acabados, su diseño es atractivo, cuenta con amplitud, su decoración es bonita, sin embargo, no tiene buen mantenimiento, no se hace limpieza exhaustiva, hay polilla. plaga de cucarachas, mucha humedad. etc.

2025-06-11 via Nuitee
A
alex
10
Pros:

Very good service

2025-06-09 via Nuitee
A
Angel Antonio partner
10
Pros:

Habitación amplia y muy completa

2025-06-02 via Nuitee
A
Alfonso partner
10
Pros:

stayed here for 5nights. all staff were friendly and helpful with any questions and directions! def would stay here again!

2025-06-02 via Nuitee
L
Leslie partner
10
Pros:

Es un lugar muy tranquilo

2025-06-01 via Nuitee
C
Corona partner
10
Pros:

Me encanto es un lugar muy bonito para disfrutar y relajarte los recepciónistas son muy amables y atentos

2025-05-30 via Nuitee
J
Javier Hugo
8
Pros:

Hotel barato, alejado de la zona turística, opción si traes carro

2025-05-29 via Nuitee
J
Javier Hugo
8
Pros:

Hotel barato, con buenas habitaciones con jacuzzi o alberca en tu habitación, alejado de la zona turística, buena opción si traes carro

2025-05-29 via Nuitee
A
Adolfo family
10
Pros:

El personal muy atentos y muy amables. Gracias

2025-05-29 via Nuitee
G
Gisela friends
2
Pros:

Abandono de la habitación había telarañas en las paredes y hormigas en el baño
El edificio en general se nota que está en construcción por terminar
No estacionamiento privado

2025-05-28 via Nuitee