Grand Hôtel de L'Espérance

Hotels
8.3 (1869 reviews)
16, boulevard de Sainte-Anne , Lisieux , fr

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Courteous staff
Spacious rooms
Decent breakfast
Cons:
Outdated decor
Service issues in restaurant
Parking problems

Categories

Cleanliness
7.56
Some aspects appear outdated and there were minor issues noted.
Service
8.83
Staff were described as very courteous and accommodating.
Location
9.07
Excellent location with easy access to city attractions.
Room Quality
8.02
Rooms were spacious and comfortable, though some have minor issues.
Amenities
8.05
Amenities like parking were noted, but some were not functioning.
Value for Money
8.21
Generally good value for the price paid, few remarks about parking fees.
Food and Beverage
8.16
Food was described positively, but some service issues were noted.
Overall Experience
8.53
Overall a pleasant experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 00:19

Property Description

Luxurious Accommodation
Experience the charm of a typical Norman half-timbered house at the Grand Hotel De L'Esperance. Enjoy spacious and comfortable rooms, a lift for convenience, and private garages for your vehicle.

Cozy Bar Atmosphere
Unwind at the hotel's bar, offering a variety of local spirits in a warm and inviting setting. Perfect for a relaxing evening after a day of exploring the city center and nearby tourist attractions.

Ideal Location and Exceptional Service
Benefit from the hotel's prime location in Lisieux, close to shopping streets and major tourist sites. Explore the stunning Norman coast with ease and rely on the dedicated staff to enhance your stay. Book now for an unforgettable experience!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.3
Based on 1869 reviews
Cleanliness: 7.56
Service: 8.83
Location: 9.07
Room Quality: 8.02
Amenities: 8.05
Value for Money: 8.21
Food and Beverage: 8.16
Overall Experience: 8.53
T
Tarkan family_with_children at
6
Ok
Pros:

Zentrale Lage, Frühstück, Freundlichkeit des Personals

Cons:

sehr in die Jahre gekommen, Betten zu hart und abgenutzt

2026-04-02 via Nuitee
C
Cecile family_with_children fr
8
bon rapport qualite/prix
Pros:

un bon rapport qualite/prix
un vrai plus pour la deco du restaurant

Cons:

de gros progrès a faire sur les produits utilisés au resraurant. dommage

2026-04-02 via Nuitee
D
Daniel family_with_children us
9
2026-04-01 via Nuitee
E
Eveline family_with_children fr
10
trop bien
Pros:

Tout était super

Cons:

rien

2026-04-01 via Nuitee
B
Brigitte couple fr
8
2026-03-31 via Nuitee
A
ANNABELLE couple fr
7
Balade
Pros:

Hôtel bien situé avec parking en supplément tarif correct

Cons:

La douche un peu petite

2026-03-30 via Nuitee
C
Christelle solo_traveller fr
7
Bon séjour
Pros:

Ce que j’apprécie c’est la proximité de l’établissement aux lieux de culte et au centre-ville et le restaurant sur place qui est bien pratique.

Cons:

Un peu frais dans la chambre
La lenteur de l’ascenseur pour monter aux étages

2026-03-29 via Nuitee
M
marc solo_traveller fr
9
2026-03-29 via Nuitee
C
catherine couple fr
9
2026-03-29 via Nuitee
B
BARBARA couple fr
9
Pros:

Le charme de l hotel, le personnel tres attentionné.

2026-03-29 via Nuitee
B
Benoît couple fr
9
2026-03-28 via Nuitee
J
jean-baptiste couple fr
10
Pros:

Accueil agréable et professionnel.
Le personnel est disponible,souriant et attentionné pour que le séjour soit réussi.
La chambre était très très propre ! Rien ne manque sauf une petite étagère pour ranger les vêtements.
Hôtel à recommander !

Cons:

Une étagère pour ranger les vêtements .

2026-03-25 via Nuitee
D
Dominik solo_traveller de
10
2026-03-24 via Nuitee
J
joelle couple fr
8
Dans l ensemble cela est bien . Bon emplacement en plein centre ville
Pros:

Le personnel est souriant et accueillant,
À l écoute des demandes du client .

Cons:

Le petit déjeuner pourrez être améliorer,
Avec un bain -marie pour se faire des œufs à la coque . Et plus de pains aux chocolats.

2026-03-24 via Nuitee
R
Rob couple be
7
2026-03-23 via Nuitee
T
THIERRY extended_group fr
10
Pros:

Le charme ancien de l'hôtel.
Équipe très sympathique à la réception, merci à vous.

2026-03-23 via Nuitee
J
joelle solo_traveller fr
10
Correspondant totalement à mes attentes et respect de ma demande au calme
Pros:

Tout

Cons:

Rien

2026-03-20 via Nuitee
D
debra couple gb
10
Lovely hotel, perfect stay
Pros:

We always stay here when we visit Lisieux. The staff are charming, the rooms are so comfortable, excellent dinner and perfect location.

Cons:

Its a great hotel!

2026-03-19 via Nuitee
N
NICOLE solo_traveller fr
10
Super hotel de caractère
Pros:

Personnel très agréable, veilleur de nuit et ascenseur.
Très bonne isolation phonique , nuit parfaite!

2026-03-19 via Nuitee
G
Geraud solo_traveller fr
8
Pros:

Le personnel est vraiment attentionné, c’est propre , il y a un bar un bon restaurant et un parking .

2026-03-18 via Nuitee