Ostay Kyoto west hotel APT

Hotels
8.9 (141 reviews)
西九条横町35 , Kyoto , jp

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Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Soundproof rooms
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Great location
Convenient check-in/check-out
Clean environment
Cons:
Inconsistent cleanliness
Lack of staff
Noise from outside

Categories

Cleanliness
7.61
Mixed reviews regarding cleanliness with mentions of dirty rooms and laundry issues.
Service
9.58
Generally positive, but some guests noted issues with a lack of on-site staff.
Location
9.62
Highly convenient location near Kyoto Station mentioned positively.
Room Quality
8.57
Some issues with bed comfort and room conditions were mentioned.
Amenities
8.6
Amenities were generally adequate, but some guests noted a need for more storage.
Value for Money
9.06
Value perceived as poor due to high price and quality discrepancies reported.
Food and Beverage
9.11
Not much feedback in reviews, assumed standard for this hotel tier.
Overall Experience
9.08
Overall positive experiences cited, but some guests had significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:28

Property Description

Convenient Location

Located just 2.4 km from the heart of Kyoto, Kyoto West Hotel APT offers a comfortable stay with easy access to the city center. Situated less than 1 km from Kyoto Station, guests can explore the city with ease.

Modern Amenities

Each unit at the aparthotel is thoughtfully equipped with a desk, flat-screen TV, private bathroom, and cozy bed linens. The kitchenette, complete with a microwave, fridge, and kitchenware, provides added convenience for guests looking to prepare their meals.

Secure and Comfortable Stay

With free WiFi, a lift, and full-day security, guests can enjoy peace of mind during their stay at Kyoto West Hotel APT. Explore nearby attractions like TKP Garden City Kyoto and Sanjusangen-do Temple, both just a short distance away.

Book now for a memorable stay at Kyoto West Hotel APT!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.9
Based on 141 reviews
Cleanliness: 7.61
Service: 9.58
Location: 9.62
Room Quality: 8.57
Amenities: 8.6
Value for Money: 9.06
Food and Beverage: 9.11
Overall Experience: 9.08
V
Vaněk • solo_traveller • cz
8
2026-02-08 • via Nuitee
J
Jongjit • solo_traveller • th
9
Pros:

ทำเลที่ตั้ง อยู่ติดถนน

2026-02-08 • via Nuitee
T
Tommaso • couple • it
9
2026-01-28 • via Nuitee
G
Genevieve ivy • family_with_children • us
10
Great stay!
Pros:

Location, shower, washer

Cons:

Small room

2026-01-27 • via Nuitee
C
CHUN TING • extended_group • tw
8
2026-01-26 • via Nuitee
K
KANA • couple • jp
10
Pros:

問い合わせにも丁寧に対応していただきました。部屋の中も綺麗で清潔感があり、すごく良かったです。

Cons:

特になし

2026-01-25 • via Nuitee
S
Sophie • solo_traveller • fr
8
2026-01-19 • via Nuitee
A
Alba • extended_group • es
8
Apartament ideal per fer excursions des de l'estació de Kyoto
Pros:

Apartament ben situat a prop de l'estació de tren de Kyoto, ideal per si vols fer excursions d'un dia. Zona tranquil·la, hi ha un centre comercial a prop (10-15min a peu).
L'habitació estava neta i de la mida habitual a Japó (petita i amb poc lloc d'emmagatzematge). Rentadora i lavabo amb funció d'assecadora.

Cons:

L'habitació pot ser incòmoda si viatges amb moltes maletes.
El llit no era massa còmode

2026-01-11 • via Nuitee
王 • solo_traveller • tw
8
2026-01-06 • via Nuitee
C
Chin Yi • family_with_children • sg
9
Excellent stay albeit small hiccups
Pros:

Excellent location, 10-15mins walk from Kyoto Station. Close to some attractions like Toji Temple and able to access to various attractions via the city bus. The room was clean and comfortable to stay in.

Cons:

Lack of a clothes rack, and the dryer wasn't powerful enough despite drying for 3hrs. However, the washing function is decent.

2026-01-05 • via Nuitee
S
shirou • family_with_children • jp
3
価格優先で、我慢できる方向き
Pros:

ロケーション

Cons:

清掃が行き届いていない。
脱衣場に毛がたくさん落ちていた。
バスタオル、フェイスタオルが用意されておらず、宿泊者にカウンターまで取りに行かせた。
大通りに面しているので、車やバイクの音がかなりうるさい。

2026-01-04 • via Nuitee
A
adrian • family_with_children • mx
10
Exelente con todas las comodidades
Pros:

Todo maravilloso horno de microondas cocineta para lavar los trastes hasta una pequeña lavadora tenía cumple con todas las necesidades y todas las comodidades

Cons:

Todo estaba muy bien inclusive las instalaciones lo único que podría poner como exigencia es que jamás tuvimos una persona de recepción todo se hacía de manera digital no hubo un personal en recepción Pero sin ningún problema todo se cumplió con las expectativas

2025-12-30 • via Nuitee
A
Anubhav • couple • in
10
2025-12-29 • via Nuitee
T
Tang • family_with_children • hk
10
Pros:

我住的是雙單人床房，兩張床很大很舒適，房間非常乾淨整潔，設備亦很新淨，員工有彈性會配合住客需要，整體感覺很有驚喜，下次去京都會再訂。

Cons:

如果房間可以加一棧細燈及全身鏡會更加完美了！

2025-12-28 • via Nuitee
M
Marie-Kerguelen • couple • ca
8
Pros:

Hôtel très bien situé, proche du temple bouddhiste Tō-ji, de plusieurs restaurants et de la gare de Kyoto. Arrivée à l'hôtel très pratique, les instructions sont claires et le check-out simple. Bonne installation et confort dans l'hôtel

Cons:

Un seul petit problème, la ventilation très bruyante de la salle de bain qui se déclenche toute la nuit et qu'il n'est pas possible d'éteindre totalement.

2025-11-26 • via Nuitee
J
Jose hasegawa • solo_traveller • au
6
Pros:

Was clean. Close to Kyoto station

Cons:

Hidden price 3,000 yen for cleaning. No body at the lobby. Its not a hotel .it's apartament

2025-11-23 • via Nuitee
S
Sandra • couple • nz
8
Clean and convenient.
Pros:

Checkin and checkout was easy - all electronic key locks and codes.
The apartment was clean and everything in good working order. It is conveniently located within an easy walk 12 - 15 minute walk from Kyoto Station. There are many konbini close to the apartment and a food market in the Aeon Mall opposite the Kyoto Station.
The apartment is a reasonable size for 2 average sized people.

Cons:

More shelving and hooks are needed to maximise storage in the space.
It is on a main road opposite the railway line so it can be a bit noisy.

2025-11-19 • via Nuitee
G
Gulsen • couple • jp
8
Perfect place to enjoy Kyoto.
Pros:

A lovely short stay, clean, comforting and very convenient location. Would definitely stay here again.

2025-11-16 • via Nuitee
C
Christophe • solo_traveller • fr
1
Séjour affreux
Pros:

La machine à laver

Cons:

La literie dure comme une planche, un drap trop petit à la place d’un drap housse (on se réveil sur le matelas)
Une odeur de local poubelle dans le hall de l’établissement.
L’appartement ne ressemblait pas à ce que j’avais vu en photo sur le site.
Appartement au rdc avec une fenêtre donnant sur un mur donc pas de lumière naturelle.
Pas de lampe de chevet ni autre source de lumière à part le plafonnier qui délivre un éclairage sinistre de supermarché.
Une télé non connectée (qui sert à rien pour les étrangers vu qu’elle capte que des chaînes japonaises…)
Et le pire du pire une odeur dans l’appartement de moisi et de remonté d’égout insupportable qui pique le nez, affreux!!! Tous mes habits on pris l’odeur.
J’ai payer plus de 50000¥ pour trois nuits
Une honte! La pire experience hôtelière de ma vie.

2025-11-15 • via Nuitee
H
Hagit • solo_traveller • il
8
Pros:

דירה נחמדה וקטנה
יש המון רעש מהרכבות כי הדירה ממש קרובה לתחנת הרכבת
דירה נקייה, מכונת כביסה , הבניין עצמו מאוד שקט ורגוע

2025-11-12 • via Nuitee