ZAFRA'S HOTEL

Hotels
9.3 (13 reviews)
Av. 25 de Agosto Doceava Oeste , La Troncal , ec

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Good location
Cons:
Cold pool
Unhelpful reception staff

Categories

Cleanliness
8.51
Clean and welcoming, but some concerns about the advertised amenities.
Service
9.48
Standard quality for this hotel tier.
Location
10
Positive feedback on the location.
Room Quality
9.47
Rooms are comfortable and well-lit.
Amenities
9
Good amenities, but pool temperature was an issue.
Value for Money
9.46
Good value given the comfort and location.
Food and Beverage
9.01
Standard quality for this hotel tier.
Overall Experience
9.49
Generally a good experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:25

Property Description

Luxurious Amenities
ZAFRA'S HOTEL offers a sun terrace with a swimming pool and a bar, perfect for soaking up the sun and enjoying refreshing drinks. Guests can also take advantage of the free WiFi throughout the property and the children's playground, ensuring entertainment for all ages.

Delicious Dining Options
Indulge in a culinary experience at the hotel's restaurant serving mouth-watering American cuisine. With room service available, guests can enjoy meals in the comfort of their own rooms or opt for a city view while dining in the restaurant.

Convenient Services
The hotel provides bilingual staff fluent in English and Spanish at the reception, guaranteeing seamless communication and assistance throughout your stay. Additionally, free private parking adds convenience for guests traveling by car.

Book your stay at ZAFRA'S HOTEL now and experience a perfect blend of luxury, comfort, and convenience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.3
Based on 13 reviews
Cleanliness: 8.51
Service: 9.48
Location: 10
Room Quality: 9.47
Amenities: 9
Value for Money: 9.46
Food and Beverage: 9.01
Overall Experience: 9.49
M
Maricela • family_with_children • ec
9
Un paseito familiar
Pros:

Los jardines y habitaciones

Cons:

La piscina fría

2025-12-24 • via Nuitee
G
Garcia • solo_traveller • ec
9
Confortable
Pros:

Resolución del cambio de nombre en factura

Cons:

Habitación 1 sola cama....Recibí habitación con 3 camas

2025-11-22 • via Nuitee
M
Mendoza Amor • family_with_children • pa
10
Pros:

la ubicación

Cons:

todo estaba bien

2025-11-13 • via Nuitee
A
angel • couple • es
9
Pros:

Es un lloc còmode, agradable, maco, amb unes piscines que accessibles, en un bonic jardi. Una habitació a peu de la piscina, ben iluminada amb unes hamaques a la porta. Ha estat una parada de pas però molt adequada per un bon descans

2025-09-12 • via Nuitee
A
Angie • couple • co
10
Pros:

Las habitaciones y el sitio es limpio y acogedor

Cons:

En la publicidad que reserve en esta página ofrecen bañera la cual no estaba
La atención de la persona de recepción de la mañana del sábado fue muy descortés

2025-09-08 • via Nuitee
A
Angel • review category business travellers • us
10
Great hotel just like the pictures
Pros:

Excellent customer service, hundred percent recommended

Cons:

Excellent customer service, hundred percent recommended

2024-07-03 • via Nuitee
B
Bonne • young couple • be
9
Superb
2024-02-13 • via Nuitee
O
Oshrat • family with young children • il
7
Good
2023-04-15 • via Nuitee
E
Edgar • family with young children • ec
9
Nice convenient hotel
Pros:

Cleanliness

Cons:

Too much sugar in the breakfast 🥤

2023-04-07 • via Nuitee
J
Juan • review category business travellers • ec
8
Very good
2023-02-28 • via Nuitee
J
Juan • review category business travellers • ec
8
Very good
2023-02-25 • via Nuitee
B
Bonne • young couple • be
8
Very good
Pros:

Staff, good food and room

Cons:

Very basic breakfast

2022-11-05 • via Nuitee
R
Reindel • solo traveller • ec
9
Superb
2022-08-29 • via Nuitee