Duplex Cobertura - Resort no Coração de Gramado

Hotels
10 (19 reviews)
1480 Avenida das Hortênsias , Gramado , br

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Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Spacious accommodation
Responsive service
Excellent location
Quality restaurants
Cons:
Cleanliness issues
Check-in delays

Categories

Cleanliness
10
There were mentions of cleanliness issues, such as the broken coffee maker and unclean areas.
Service
10
Many reviews praised the responsiveness of the host and staff, though there was some delay with check-in.
Location
10
Guests highlighted the excellent location near main attractions.
Room Quality
10
Guests reported spacious and well-equipped rooms.
Amenities
10
General satisfaction with hotel amenities, though some maintenance issues were noted.
Value for Money
10
General sentiment was positive regarding the value provided.
Food and Beverage
10
Guests enjoyed the quality of the restaurants available.
Overall Experience
10
Overall guests had a great experience with multiple reviews indicating a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 19:13

Property Description

Luxurious Amenities and Modern Facilities
Experience a lavish stay at our recently renovated aparthotel in Gramado. Enjoy the convenience of a 24-hour front desk, free WiFi, and a hot spring bath for ultimate relaxation.

Spacious Duplex Cobertura with Scenic Views
Indulge in the comfort of our 3-bedroom aparthotel with a terrace offering stunning city views. Relax in the hot tub, gather around the fireplace, or dine on the private balcony for a memorable stay.

Recreational Activities and Convenient Location
Unwind in our indoor pool, fitness room, or tennis court. With popular attractions nearby like Saint Peter's Church and Gramado Bus Station, your stay at Duplex Cobertura - Gramado Wish Serrano will be unforgettable.

Book now for an unforgettable stay at Duplex Cobertura - Gramado Wish Serrano in the heart of Gramado!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

10
Based on 19 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
C
Carla • extended_group • uy
10
Pros:

Ubicacion

2026-01-30 • via Nuitee
W
Wanda egidio • solo_traveller • br
10
Cobertura maravilhosa
Pros:

Muito organizado , cobertura completa ,lindo demais

Cons:

Ficar poucos dias

2026-01-26 • via Nuitee
R
Ricardo • family_with_children • br
9
Foi uma ótima experiência
Pros:

Localização, espaço e conforto.

Cons:

Um pequeno detalhe com a cafeteira que estava quebrado e só recebemos outra no dia seguinte que não estava em boas condições de uso.

2026-01-19 • via Nuitee
D
Dalazen • family_with_children • br
10
Estadia Magnífica
Pros:

Tudo maravilhoso, super recomendo!
Gostei das instalações, lugar aconchegante, agradável, fomos em família 13 pessoas entre adultos e crianças e o local tinha acomodações para todos, com roupa de cama, toalhas de banho e utensílios com muitos itens, cozinhamos no local e tinha fogão, utensílios em geral, tudo muito organizado e limpo, a localização é ótima perto de tudo. No resort tinha piscina aquecida, sauna, piscina externa, academia, playground e tivemos acesso.

2026-01-07 • via Nuitee
A
Antonio • family_with_children • br
10
2025-12-31 • via Nuitee
P
Pollyanna • family_with_children • br
9
Muito confortável
Pros:

Próximo à Rua Torta, quartos amplos, sala espaçosa, utensílios da cozinha novinhos, anfitriã respondia com brevidade. Gostamos muito!!

Cons:

Apenas a sala que tinha papel picado, acredito que esqueceram de varrer esse canto.

2025-12-04 • via Nuitee
E
Erico • family_with_children • br
8
Pros:

Gostei da Localização, bem no centro muito perto das principais atrações turísticas!

Cons:

Do check in, atrasaram mais de 30 minutos do horário de entrada e não era claro as informações, a proprietária falava uma coisa a recepção informava outra isso já nos aborreceu já na chegada, mais de resto foi tudo certo, e a limpeza tbm não estava muito bem feita !

2025-11-26 • via Nuitee
C
CARTÕES PARA VIAGENS • family_with_children • br
10
Tudo maravilhoso!
Pros:

Somos onze pessoas, que ficamos acomodados com bastante conforto e praticidade.
O Resort é de primeira qualidade, com bastante plantas.
Os três Restaurantes são excelentes!
Eu super indico!!
Nota DEZ!!!

Cons:

Não gostei porque tivemos que pagar o estacionamento de um carro.
Deveria ter DUAS vagas de Garagens!

2025-11-23 • via Nuitee
B
Baptista de Oliveira • extended_group • br
9
Muito boa. Recomendo
Pros:

Conforto. Localização.

Cons:

Sugestão: colocar um filtro de água no apartamento.

2025-11-17 • via Nuitee
M
Marcelo • solo_traveller • br
10
2025-11-14 • via Nuitee
E
Eduardo • family_with_children • br
8
Excelente localização e ótima estrutura do hotel e apartamento
Pros:

Nossa segunda visita nesta acomodação!
Localização perfeita, hotel mais antigo mas com boa estrutura, academia bem completa, estrutura do apartamento é boa com área de convivência ampla e cozinha em cima. Anfitriã responde rápido e atenciosa.

Cons:

Tivemos problemas com calefação que tinha ar na tubulação e aquecimento do BWC do andar de cima que estava irregular.
No geral nós toleramos bem esses contratempos, o que incomodou é que o hotel parece que não quer resolver com celeridade quando se trata do bloco dos flats. Tive que fazer 3 solicitações e demoraram quase 4h pra fazer uma visita, após falar com gerente e conseguir autorização por e-mail da proprietária.
Falta um pouco de manutenção preventiva na calefação (registros).

2025-11-05 • via Nuitee
7
717nuryc • Family
10
Wonderful experience
Pros:

Yasmin was an extremely professional and kind with us during every encounter during our stay. Highly recommend to stay at Wish Serrano excellent areas and location.

2025-10-06 • via Tripadvisor
R
Rodrigo • family_with_children • br
10
Excepcional! Vou voltar com certeza!
Pros:

Excelente acomodação! Tudo de muito
Bom gosto! Apartamento super equipado! Super recomendo! Ótima localização e mega estrutura do maravilhoso Hotel Wish Serrano!

Cons:

Nada!

2025-09-01 • via Nuitee
R
Rayane • family_with_children • br
10
Wir haben uns sehr wohl gefühlt. Einfach perfekt! Sehr zu empfehlen. Ich würde jedenfalls wieder kommen!
Pros:

Alles. Die Arquitetur, die Bettwäsche, einfach alles hat gepasst. Geschmackvoll eingerichtet!

Cons:

Leider hat die Heizung in Masterbad getropft, aber es wurde mitgeteilt.

2025-08-14 • via Nuitee
1
181robsonf • Family
10
Great Experience at Wish Serrano
Pros:

I had a fantastic stay at Wish Serrano! The hotel is beautiful, clean, and very comfortable. The staff, especially Leandro and Shirlei, were amazing. They were super friendly and always ready to help. The service was top-notch, and they made me feel very welcome. I highly recommend this hotel and will definitely come back!

2025-03-04 • via Tripadvisor
E
elbioabib • Family • us
10
Great place to eat!
Pros:

This place was fantastic! I adored the staff and the meat was delicious! Love the ambience and their selection of meats. Definitely reccomend coming here, lots of parking and close to the “Rua Torta”. We came in a group of 6 and ordered the Costelao, and the Salcisa Tusania, both great dishes we recommend.

2025-01-03 • via Tripadvisor
B
brianstorrs87 • Friends getaway
10
A relaxing weekend
Pros:

What a great stay! The staff are extremely friendly and helpful. The rooms are spacious, with comfortable beds and more than ample storage space. There are many areas throughout the resort to relax and soak up the atmosphere as well as 2 pools and a gym. The breakfast is incredible with so many quality options to choose from. The grounds are well looked after and best of all, you are just a few minutes walk away from all the shops and restaurants!

2024-12-04 • via Tripadvisor
J
JoelV1516 • Business
10
Business Trip
Pros:

A nice facility, nice and always clean rooms, possibility of nice walks around the hotel.
Indoor and outdoor swimming pool, play area for children.

The SPA area is very cosy, Ms.Luciane very friendly and professional at the reception.

I recommend this establishment if you go to Gramado

2024-10-07 • via Tripadvisor
6
646michellab • Family
10
Delicious food!
Pros:

Delicious food! Marcos and Amanda were great hosts! I had steak with mushroom risotto and the chocolate cake as a dessert. They also had a very good selection of wines. The restaurant has a cozy decoration and nice music. I truly recommend it!

2024-04-09 • via Tripadvisor