The Oak Hotel

Hotels
9.1 (406 reviews)
621 Baker Street , Nelson , CA

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Hiking
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Great location
High value for money
Cons:
Limited breakfast variety
No parking
Small room sizes

Categories

Cleanliness
9.35
Many reviews highlighted the room and hotel cleanliness as spotlessly clean and well-maintained.
Service
9.85
Guests praised the friendly and accommodating staff, enhancing the overall experience.
Location
9.85
Several reviews mentioned the prime location in downtown, making it highly convenient.
Room Quality
8.85
Overall good quality with some comments on rooms being smaller than expected.
Amenities
8.35
Some guests noted limited amenities, particularly in breakfast and parking options.
Value for Money
9.35
Guests often felt they received excellent value for their price.
Food and Beverage
7.85
Breakfast variety was noted as lacking in some reviews, impacting overall food satisfaction.
Overall Experience
9.35
Despite minor complaints, most guests had a very positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:17

Property Description

Luxurious Accommodation: Each room at The Oak Hotel is well-appointed with modern amenities including flat-screen TVs, air conditioning, and comfortable seating areas.

Entertainment Options: Guests can enjoy a variety of activities such as billiards, table tennis, tennis, hiking, and skiing during their stay at The Oak Hotel.

Convenient Location: Situated just 42 km from West Kootenay Regional Airport, The Oak Hotel offers easy access for travelers.

To experience luxury, fun activities, and convenience, book your stay at The Oak Hotel today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 406 reviews
Cleanliness: 9.35
Service: 9.85
Location: 9.85
Room Quality: 8.85
Amenities: 8.35
Value for Money: 9.35
Food and Beverage: 7.85
Overall Experience: 9.35
S
Sabine • solo_traveller • ca
10
2026-10-26 • via Nuitee
A
Adrienne • couple • ca
9
We had a great stay here while in Nelson. Friendly staff and great location
Pros:

Excellent location

Cons:

Parking

2026-10-26 • via Nuitee
B
Bryan • solo_traveller • ca
9
2026-10-26 • via Nuitee
L
Lorne • couple • ca
9
2026-10-23 • via Nuitee
D
David • couple • us
9
2026-10-22 • via Nuitee
R
Robert • couple • ca
10
2026-10-20 • via Nuitee
S
Sarah • solo_traveller • ca
10
Great places to stay and I can’t wait to stay here again
Pros:

I had a really nice day here and the room is small but very comfortable. The staff were amazing and went above and beyond to help me. I will definitely stay here again.

Cons:

No good views from the rooms, but that doesn’t really matter because it’s in a great part of town and the room is really comfortable.

2026-10-19 • via Nuitee
A
Angela • solo_traveller • us
7
It was a very mid-hotel but good for the price.
Pros:

I liked the location of the hotel. It was right on the main street in Nelson. I liked the room in general. The bathroom was very modern and the water was nice and hot the entire time.

Cons:

Breakfast was not good at all. The choices were so slim. They said it was a "free continental breakfast" but it was extremely underwhelming. Total disappointment. The wi-fi didn't work on my phone at all. The receptionist was super nice and tried to fix it but not having wifi on my phone was kind of annoying since I was roaming the entire time I was there. The bed was not comfortable and the two pillows weren't either.

2026-10-18 • via Nuitee
M
Martin • couple • ca
10
Great place to stay
Pros:

The hotel was new. Clean and comfortable. A great place to stay

2026-10-17 • via Nuitee
G
Gange • family_with_children • us
9
2026-10-15 • via Nuitee
T
Tegan • couple • ca
8
Comfortable and convenient for a short stay.
Pros:

The breakfast was adequate, good tea and coffee. Would have liked some plain yoghurt.

Cons:

The outside front entrance could have been more welcoming, it felt a bit drab.

2026-10-14 • via Nuitee
G
Gaby Bellotti • solo_traveller • ch
9
2026-10-13 • via Nuitee
F
Florence • couple • ca
8
Stay was good. Location is downtown and so it was very close to most stores I wanted to go to.
Pros:

Neat and cozy.

Cons:

The only issues were that the towels didn’t absorb water very well, and the bathroom fan didn’t ventilate the steam effectively. As a result, the walls became wet, the mirrors fogged up, and the blinds collected moisture.

2026-10-13 • via Nuitee
A
Ashlene • extended_group • ca
10
Always a go to if needing to stay in Nelson
Pros:

Stayed here before and love it. Great location - easy walk to restaurants, bars, theatres, beach and stores.
Clean and staff always friendly. Breakfast is basic but fresh and good selection of offering with local coffee. Love that it’s a small locally owned and run place.

Cons:

I like the rooms but others may find them small and also be aware there is no elevator and all rooms on first floor.

2026-10-12 • via Nuitee
L
Lesley • solo_traveller • gb
10
Pros:

Great location in the centre of town, friendly staff and comfortable beds.

2026-10-11 • via Nuitee
K
Karen • family_with_children • us
8
Pros:

Chambre récemment rénovée et très propre.
Bien localisé au centre ville.

2026-10-11 • via Nuitee
J
Joanne • solo_traveller • ca
10
2026-10-10 • via Nuitee
J
Jian • solo_traveller • ca
8
Cons:

隔壁房间的排气晚上未关，我的房间低频噪音太严重了

2026-10-09 • via Nuitee
F
Federico • solo_traveller • ca
7
Pros:

It's in a good location in the town, and the room was very clean.

2026-10-08 • via Nuitee
A
ashley • extended_group • ca
10
2026-10-08 • via Nuitee