The Oak Hotel

Hotels
9.1 (378 reviews)
621 Baker Street , Nelson , ca

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Hiking
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Great location
High value for money
Cons:
Limited breakfast variety
No parking
Small room sizes

Categories

Cleanliness
9.35
Many reviews highlighted the room and hotel cleanliness as spotlessly clean and well-maintained.
Service
9.85
Guests praised the friendly and accommodating staff, enhancing the overall experience.
Location
9.85
Several reviews mentioned the prime location in downtown, making it highly convenient.
Room Quality
8.85
Overall good quality with some comments on rooms being smaller than expected.
Amenities
8.35
Some guests noted limited amenities, particularly in breakfast and parking options.
Value for Money
9.35
Guests often felt they received excellent value for their price.
Food and Beverage
7.85
Breakfast variety was noted as lacking in some reviews, impacting overall food satisfaction.
Overall Experience
9.35
Despite minor complaints, most guests had a very positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:17

Property Description

Luxurious Accommodation: Each room at The Oak Hotel is well-appointed with modern amenities including flat-screen TVs, air conditioning, and comfortable seating areas.

Entertainment Options: Guests can enjoy a variety of activities such as billiards, table tennis, tennis, hiking, and skiing during their stay at The Oak Hotel.

Convenient Location: Situated just 42 km from West Kootenay Regional Airport, The Oak Hotel offers easy access for travelers.

To experience luxury, fun activities, and convenience, book your stay at The Oak Hotel today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 378 reviews
Cleanliness: 9.35
Service: 9.85
Location: 9.85
Room Quality: 8.85
Amenities: 8.35
Value for Money: 9.35
Food and Beverage: 7.85
Overall Experience: 9.35
A
Allison couple ca
10
Great spot
Pros:

Super clean and nice fluffy towels.

2026-07-11 via Nuitee
C
Charles solo_traveller ca
10
2026-07-11 via Nuitee
K
Ksquared22 solo_traveller ca
9
Pros:

The Hotel was close to everything, very clean, friendly and accommodating staff.
Would definitely stay there again. Aria was so friendly and helpful, went out of her way, when we had car issues. Thank you again Aria

Cons:

Only thing would be a chair to sit on in the room.

2026-07-11 via Nuitee
E
Erin family_with_children ca
10
This hotel was an unexpected find! We loved our stay! Staff was super helpful with recommendations f
2026-07-11 via Nuitee
K
Karen couple ca
8
Cute, clean and comfortable hotel room with a great location downtown.
Pros:

Great location, clean room, comfortable bed. Great continenatal breakfast, loved that they had a fridge and microwave for use downstairs for there guests. Friendly and helpful staff.

Cons:

In case of a fire the fire escape window to the outside not sufficient. They have wire up to keep the pigeons out but no way for someone to get out of that area if needed. A suggestion maybe to have a ladder out there and a way to open up the wire to escape if case of emergency. Only had a rain shower head, not everyone wants to get there hair wet in a shower, adding a hand held shower head would have been great. Im sure the cleaning staff would love a hand held attachment as well for easier cleaning.

2026-07-09 via Nuitee
T
Tari solo_traveller ca
10
Pros:

Felt like my own little home away from home for two days. Very conveniently located downtown. Felt safe and secure. The breakfast was fantastic as well.

2026-07-09 via Nuitee
P
Priti family_with_children ca
9
2026-07-09 via Nuitee
N
Nimmo couple ca
10
Really enjoyed our stay. Would definitely use this hotel again.
Pros:

Rooms were very clean and comfortable. Communication with staff was excellent. Continental breakfast was good. Location hard to beat, right in the middle of downtown.

2026-07-08 via Nuitee
J
Justina couple lt
10
Pros:

Vieta labai gerai, nes miesto centras. Kambarys švarus, jaukus.

Cons:

Gal, kad nėra lifto, bet lipti neaukštas, tad problemos nėra.

2026-07-08 via Nuitee
R
Raymer couple ca
10
Excellent stay, would recommend to anyone and will stay there again!!
Pros:

Loved the downtown location and style.

Cons:

Nothing

2026-07-07 via Nuitee
B
Brian couple ca
9
2026-07-07 via Nuitee
J
Jamie couple ca
10
Perfect location for a great hotel.
Pros:

Clean rooms, great location, friendly staff.

Bathrooms are modern wish great water pressure.

Beds are very comfy.

Close to everything downtown.

2026-07-05 via Nuitee
J
James solo_traveller ca
8
Comfy in Nelson
Pros:

Excellent place, lovely furnishings, friendly and helpful staff. Included breakfast was nice. Downtown location made it easy to explore on foot.

Cons:

Parking situation a bit difficult as you have to rely on street parking. Not much can be done about that. Also the breakfast was a little light, but it's not much of a complaint.

2026-07-05 via Nuitee
L
Lynne couple ca
9
Very enjoyable
Pros:

Location was excellent. Complimentary breakfast. Rooms were clean and well appointed.

Cons:

The only downside was parking. Street parking was metered during the day.

2026-07-05 via Nuitee
K
Kim couple ca
9
2026-07-05 via Nuitee
S
Smith solo_traveller ca
10
Great place to stay in the heart of Nelson!
Pros:

What a perfect way to begin our honeymoon! Sam from guest services was very responsive and set us up with a beautiful bouquet of flowers and bottle of champagne presented in a lovely stand. The room was exceptionally clean and modern with a big comfy bed an awesome shower with some of the best toiletries we've ever experienced. Complimentary loofahs were a really nice touch too.
Overall one of the best hotel stays we've ever had. Highly recommend!

Cons:

Parking can be an issue as there is no dedicated parking for the hotel so you have to find street parking. The staff were however very helpful to make sure we found parking nearby which was luckily free due to it being Canada Day.

The continental breakfast offered is decent but tough for someone with sensitivities to sugar/gluten.

2026-07-04 via Nuitee
G
Georg solo_traveller ch
9
Pros:

Das Hotel ist an bester Lage um die Kleinstadt Nelson zu erkunden. Die Zimmer sind nicht überaus gross, aber sehr sauber und zweckmäßig ausgestattet. Würden es sofort wieder buchen.

Cons:

Keine Beanstandungen

2026-07-04 via Nuitee
L
Lyle solo_traveller ca
10
2026-07-03 via Nuitee
C
Chris couple ca
9
Love the Oak Hotel. I can’t imagine staying anywhere els in Nelson
Pros:

Very comfortable and spotless rooms.
Excellent staff and great location.

Cons:

No elevator and no dedicated parking.

2026-07-02 via Nuitee
M
Miroslaw couple ca
8
Good hotel but not great around hotel and view not nice.
Pros:

Facility and staff were very good.

Cons:

View (roof) and homeless people close to entrance.

2026-07-01 via Nuitee