The Oak Hotel

Hotels
9.1 (406 reviews)
621 Baker Street , Nelson , ca

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Hiking
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Great location
High value for money
Cons:
Limited breakfast variety
No parking
Small room sizes

Categories

Cleanliness
9.35
Many reviews highlighted the room and hotel cleanliness as spotlessly clean and well-maintained.
Service
9.85
Guests praised the friendly and accommodating staff, enhancing the overall experience.
Location
9.85
Several reviews mentioned the prime location in downtown, making it highly convenient.
Room Quality
8.85
Overall good quality with some comments on rooms being smaller than expected.
Amenities
8.35
Some guests noted limited amenities, particularly in breakfast and parking options.
Value for Money
9.35
Guests often felt they received excellent value for their price.
Food and Beverage
7.85
Breakfast variety was noted as lacking in some reviews, impacting overall food satisfaction.
Overall Experience
9.35
Despite minor complaints, most guests had a very positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:17

Property Description

Luxurious Accommodation: Each room at The Oak Hotel is well-appointed with modern amenities including flat-screen TVs, air conditioning, and comfortable seating areas.

Entertainment Options: Guests can enjoy a variety of activities such as billiards, table tennis, tennis, hiking, and skiing during their stay at The Oak Hotel.

Convenient Location: Situated just 42 km from West Kootenay Regional Airport, The Oak Hotel offers easy access for travelers.

To experience luxury, fun activities, and convenience, book your stay at The Oak Hotel today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 406 reviews
Cleanliness: 9.35
Service: 9.85
Location: 9.85
Room Quality: 8.85
Amenities: 8.35
Value for Money: 9.35
Food and Beverage: 7.85
Overall Experience: 9.35
B
Bashan • family_with_children • us
9
Great location, modern and comfortable room
Pros:

The suite was well furnished, very clean and modern. The location in downtown is great. The staff was great.

Cons:

The only issue is that there is no elevator, an issue if your are traveling heavy.

2026-08-27 • via Nuitee
D
Deanna • couple • ca
8
2026-08-26 • via Nuitee
D
Debra • solo_traveller • ca
8
the room is a bit plain but well appointed with feels high quality , very nice bathroom.
Pros:

Breakfast was good, but they ran out of coffee

2026-08-25 • via Nuitee
T
Tanya • solo_traveller • au
10
Excellent
Pros:

Beautiful boutique hotel, extremely clean, great location, staff were professional & very knowledgeable & nice.

Cons:

Nothing

2026-08-25 • via Nuitee
M
Michael • extended_group • us
9
2026-08-24 • via Nuitee
J
Jaroslav • extended_group • ca
9
2026-08-24 • via Nuitee
J
Johnathan • solo_traveller • ca
9
Great value, friendly staff, spotless.
Pros:

Beautiful hotel in a great spot!

Cons:

The continental breakfast could be improved.

2026-08-24 • via Nuitee
L
Lisa • couple • ca
8
great stay.
Pros:

we loved our room, the breakfast could have been a hot breakfast. staff was wonderful.

Cons:

the breakfast was mediocre. good coffee. we also paid for a lake view but really there was not one.

2026-08-22 • via Nuitee
M
Mark • couple • ca
8
2026-08-21 • via Nuitee
T
Tod • couple • us
10
Great location, friendly staff and exceptionally clean.
2026-08-19 • via Nuitee
P
Paul • family_with_children • ca
8
2026-08-18 • via Nuitee
J
Julia • solo_traveller • ca
8
Nice Hotel
Pros:

Really nice hotel, comfortable, very central.

2026-08-17 • via Nuitee
S
Sabrina • couple • ch
7
2026-08-17 • via Nuitee
D
Durand • solo_traveller • ca
4
Cons:

They are essentially renting a hostile for hotel rates. No phone, no chair, no table, no coffee maker, no fridge, no where to put a suitcase.

2026-08-16 • via Nuitee
P
Peter Ho • couple • ca
8
2026-08-14 • via Nuitee
D
Dianne • couple • ca
9
Would stay again
Pros:

Right in the heart of downtown! Staff was very friendly and helpful! Checked in early as well

Cons:

The parking! Only on street parking or the parking garage for the day but a bit further to walk especially late at night by yourself

2026-08-14 • via Nuitee
L
Lisa • couple • de
9
2026-08-13 • via Nuitee
S
Selina Naana • family_with_children • ca
6
Overall, a basic stay with a great downtown location, but limited amenities and challenging parking
Pros:

I liked that the room was clean and the hotel was conveniently located right in downtown, making it easy to access nearby attractions and amenities. The breakfast was also decent.

Cons:

The rooms were too small for our family, and there were no desks, chairs, or refrigerator. Overall, the accommodation was very basic and had a noticeable musty smell.

Parking was also a major challenge, especially on the weekend. The hotel does not have designated parking, so guests have to find parking themselves in the downtown area. At times, we had to park a block or two away from the hotel, which was inconvenient, especially with luggage and a family.

2026-08-13 • via Nuitee
T
Trevor • couple • ca
10
Great location, very comfortable rooms
Pros:

While an older property, the rooms were very well updated with high end bedding, towels, and toiletries. The location is the absolute best. Beds were comfortable

Cons:

Rooms were smaller and had to use a communal fridge as there was no fridge in the room.

2026-08-12 • via Nuitee
E
Earlzon Mardin • family_with_children • us
10
Will definitely be back here! Me and my family had a very pleasant stay!
Pros:

The property is centrally located in downtown. It is very clean and they serve breakfast which was not indicated in the description. We just love our stay! ⭐️10/10
The staff are amazing!! They are accommodating, friendly, goes above and beyond their duty. I accidentally left some clothes in the room, Sam (receptionist) informed me and offered to ship the clothes to my home address (US). I am very grateful for her. ⭐️⭐️ 10/10

Cons:

Didn’t like that there was no dedicated parking, but very understandable since it is located on the main street. But plenty of street parking around!

2026-08-10 • via Nuitee