Hotel O SGPGI

Hotels
•
OYO Rooms
6.8 (95 reviews)
27, Saraswati Puram, Rae Bareli Road, Utrathia , Lucknow , in

listing image 1
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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator
Luggage storage
Daily housekeeping
See all facilities

Review Highlights

Pros:
Good service
Nice amenities
Great food options
Cons:
Cleanliness issues
Room complaints

Categories

Cleanliness
4.53
Negative sentiment regarding dirty and unhygienic conditions.
Service
8
Staff were warm, courteous, and accommodating.
Location
8.04
Standard quality for this hotel tier.
Room Quality
5.99
Mixed reviews, with references to issues like bed linen.
Amenities
8.02
Positive feedback on amenities like the fitness center and pool.
Value for Money
5.48
Review suggests mixed feelings regarding overall value.
Food and Beverage
8.03
Food options were impressive with excellent taste and presentation.
Overall Experience
6.3
Overall experience varied; some enjoyed their stay while others had significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 17:13

Property Description

Luxurious Rooms with Modern Amenities
Experience comfort and convenience in our air-conditioned rooms with free WiFi and a shared kitchen.

Convenient Location
Close proximity to major attractions like Lucknow University and easy access to Lucknow Junction Railway Station.

Friendly and Helpful Staff
Our reception staff are fluent in English and Hindi, ready to assist with any queries and provide local tips.

Book now at Super Hotel O SGPGI formerly Natraj Inn for a memorable stay in Lucknow.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.8
Based on 95 reviews
Cleanliness: 4.53
Service: 8
Location: 8.04
Room Quality: 5.99
Amenities: 8.02
Value for Money: 5.48
Food and Beverage: 8.03
Overall Experience: 6.3
P
Prasad • solo_traveller • in
1
Pros:

Nothing

Cons:

The rooms were filthy. Later after my complaint, two rooms which were slightly better than the rest were given to me. I had to suffer frequent mosquito bites the entire and hotel had no mosquito repellent and also there were frequent failures and it took a long time for the Genset to start. In morning I requested the staff for tea and breakfast but they kept sleeping at the reception till 8 am. I had forcefully wake them up to make tea and breakfast for me as I had a meeting at SGPGI at 930 am. I have stayed in many OYO properties over the years but this was the worst. I couldn't sleep at night and then had to drive back to Delhi after the meeting.
Will never stay in this property again.

2026-07-05 • via Nuitee
S
Shubham • solo_traveller • in
8
Pros:

Pricing and facilities

Cons:

Catering option

2026-06-08 • via Nuitee
S
Shubham • solo_traveller • in
8
Pros:

Price

Cons:

Food option

2026-06-08 • via Nuitee
S
Shubham • solo_traveller • in
5
Pros:

It is near the hospital

Cons:

There are no amenities like a water bottle, towels, soaps, handwash etc. they only provide room. You have to arrange all the things on your own.

2026-06-02 • via Nuitee
K
Kumar • solo_traveller • in
1
Pros:

Improve staff behavior and upload photo of property is totally fake actually room given was dirty no proper bathroom working worst experience

2026-05-13 • via Nuitee
S
SINGH • solo_traveller • in
1
Pros:

I liked only location of hotel and my booking were reserved already which makes me happy that I timely got rooms.

Cons:

The bed sheet,pillows and pillow cover not cleaned , blanket even in very poor condition and inside rooms I found cigrette's small pieces.Geiser not working and even towel and other accessories not provided they told that sir we can't give till Tommorow.Not even water bottle they were kept. I would say it was totally bad experience with my family.

2026-04-13 • via Nuitee
9
94 • family_with_children • in
8
2026-04-09 • via Nuitee
M
Mohammad • family_with_children • in
4
2026-03-31 • via Nuitee
R
RAJNI KANT • extended_group • us
4
Pros:

Nothing

Cons:

Everything

2026-03-25 • via Nuitee
A
Abhishek • family_with_children • in
10
Pros:

Location and supporting staff near SGPGI Lucknow and property manager was very polite

Cons:

All good

2026-03-12 • via Nuitee
A
Aizaz • family_with_children • in
10
Pros:

I had a delightful stay at the hotel. The rooms were clean, the staff was very polite, and the service was excellent.

Cons:

Nothing

2026-03-11 • via Nuitee
A
Abhishek • family_with_children • in
10
Pros:

Location and safe environment

Cons:

Nothing

2026-03-08 • via Nuitee
R
Ramesh • couple • in
10
2026-01-29 • via Nuitee
A
Arya • family_with_children • in
2
2026-01-27 • via Nuitee
R
Rahul Raj • solo_traveller • in
1
Bakwas
Pros:

I m not liking

Cons:

Worst feeling

2026-01-19 • via Nuitee
R
Ram Bahadur Poonam Maurya • couple • in
10
My recent stay was absolutely wonderful.
Pros:

My recent stay was absolutely wonderful. From the moment I arrived, the staff made me feel truly welcomed with their warmth and professionalism. The room was spotless, beautifully maintained, and equipped with everything I needed for a comfortable stay.

Cons:

My recent stay was absolutely wonderful. From the moment I arrived, the staff made me feel truly welcomed with their warmth and professionalism. The room was spotless, beautifully maintained, and equipped with everything I needed for a comfortable stay.

2026-01-19 • via Nuitee
S
Sunil • couple • in
10
Pros:

Staff
Facilities
Cleanliness
Comfort
Value
Location
all are very nice

2026-01-19 • via Nuitee
I
Irshadali • solo_traveller • in
10
I recently stayed and had a wonderful experience.
Pros:

I recently stayed and had a wonderful experience.
The staff was warm, courteous, and always willing to help.
The check-in process was smooth, and the room was clean, spacious, and well-maintained.
The amenities added to the comfort of my stay.

Cons:

I recently stayed and had a wonderful experience.
The staff was warm, courteous, and always willing to help.
The check-in process was smooth, and the room was clean, spacious, and well-maintained.
The amenities added to the comfort of my stay.

2026-01-19 • via Nuitee
R
Ram Bahadur Poonam Maurya • extended_group • in
10
In summary, my stay at [Property Name] was delightful, comfortable, and worth recommending.
Pros:

In summary, my stay at [Property Name] was delightful, comfortable, and worth recommending. I truly appreciate the effort of the entire team in making my trip enjoyable, and I look forward to visiting again in the future.

Cons:

In summary, my stay at [Property Name] was delightful, comfortable, and worth recommending. I truly appreciate the effort of the entire team in making my trip enjoyable, and I look forward to visiting again in the future.

2026-01-19 • via Nuitee
S
Sagar • extended_group • in
10
Nice Stay
Pros:

I must say, the cleanliness of the hotel was top-notch. The rooms were spotless and tidy, making my stay very comfortable. The check-in experience was seamless and the staff was very accommodating. The location of the hotel was perfect, with easy access to nearby attractions. Overall, a fantastic experience!

2026-01-19 • via Nuitee