JW Marriott Washington, DC

Hotels
•
JW Marriott Hotels & Resorts
8.2 (500 reviews)
1331 Pennsylvania Avenue Northwest , Washington , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Comfortable rooms
Cons:
Cleanliness issues
Hidden fees

Categories

Cleanliness
6.05
Reports of dirty rooms and unclean amenities.
Service
9.05
Generally positive sentiments about helpful and friendly staff.
Location
9.05
Location is frequently praised across reviews.
Room Quality
8.05
Rooms were comfortable, but some reviews indicated issues with cleanliness.
Amenities
8.55
Amenities received positive mentions, though some criticism exists regarding cleanliness.
Value for Money
8.05
Guests feel generally satisfied with the value, despite some incidents of hidden fees.
Food and Beverage
8.55
Positive mentions of breakfast and food quality.
Overall Experience
8.25
Mixed experiences, but overall feeling is positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:31

Property Description

Luxurious Rooms with Modern Amenities
Experience comfort and style in our rooms featuring premium movie channels, plush 300-thread count sheets, and convenient tea/coffee facilities. Enjoy 24/7 room service for your convenience.

Convenient Facilities and Services
Stay fit at the on-site fitness center, benefit from our 24-hour reception and concierge services, and utilize the meeting event space. Stay connected with complimentary WiFi in the lobby.

Delicious Dining Options
Indulge in American-style cuisine at Avenue Grill, offering a variety of freshly prepared dishes including salads, seafood, and steaks. Don't forget to grab a coffee at our on-site Starbucks.

Ready to elevate your stay in Washington, DC? Book your room at JW Marriott now!

Important information:

Please note, rollaway beds are not offered.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 63 per day.

Location

Guest Reviews

8.2
Based on 500 reviews
Cleanliness: 6.05
Service: 9.05
Location: 9.05
Room Quality: 8.05
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 8.25
R
Roman • couple • us
10
2026-04-12 • via Nuitee
V
Villa • family_with_children • us
10
The stay was awesome .
Pros:

The employees are awesome , They nice and they are very respectful ❤️

Cons:

None

2026-04-07 • via Nuitee
M
Marcio • extended_group • br
8
Pros:

Localização

Cons:

Hotel muito grande

2026-04-03 • via Nuitee
L
Lea • couple • us
9
Perfect location - Marriott lives up to reputation
Pros:

Location - staff

Cons:

Room service - limited menu
But the burgers were delicious

2026-03-28 • via Nuitee
E
Edward • family_with_children • us
7
2026-03-25 • via Nuitee
S
Stephen • couple • sg
3
Old rooms, broken elevators, and misleading upgrades
Pros:

Location.

Cons:

More expensive than Westin and Hyatt, not as nice rooms or facilities. Rooms were old, shower made high pitched screeching sound. The elevator was broken (all of them) for almost a day and had to use service elevators which would take minimum 20 minutes each direction. Told room was upgraded due to status, purchased another room for family which was lowest class and same size as upgraded room while also having a better view. Not going there again.

2026-03-18 • via Nuitee
J
Jeffery • couple • us
8
It was nice but could have been better service.
Pros:

Room was wonderful

Cons:

Could not access the menu for room service so no idea what the menu was. Very inconvenient!
Front desk never offered to look up my Bonvoy account when I told her I wasn’t sure if I had one. For a high end hotel I would think this would be an automatic response but obviously not. Holiday inn express and all others do this for their loyalty programs.

2026-03-17 • via Nuitee
W
White • couple • us
7
Great place to stay. Shocked by the cleanliness
Pros:

The stay was nice.

Cons:

Cleanliness.
1. Black curly hairs on the pillow.
2. Stained curtain

2026-03-17 • via Nuitee
M
Marvin • family_with_children • us
8
Pros:

Great location. The hotel is close to everything. Parking garage under hotel was great, connected to hotel lobby. You don't need to deal with valet parking. Room service, food was great. Room had a great view.

Cons:

Elevators were not working. Had to use small service elevator which was very inconvenient. The room's bathroom "sliding" door concept is terrible. No vents in bathroom to help with steam. No check out using TV like other hotels.

2026-03-16 • via Nuitee
T
Ty • extended_group • us
10
2026-03-02 • via Nuitee
S
SAEED • extended_group • ae
8
Pros:

كل شي

Cons:

لا شي.
لا يوجد شطاف في حال رغبة العرب بالسكن في هذا الفندق.

2026-03-01 • via Nuitee
L
Leighton • couple • us
10
2026-03-01 • via Nuitee
R
Rano • couple • ae
8
It was great
Pros:

Great location

Cons:

All good

2026-02-14 • via Nuitee
A
Abdelkader • couple • fr
7
Pros:

L’emplacement , les équipements , le personnel

Cons:

L’eau chaude très limité

2026-01-25 • via Nuitee
C
Caroline • family_with_children • py
10
Maravilhoso!
Pros:

Hotel muito bem localizado, bonito, limpo e organizado. Nós adoramos nossa experiência, e o preço é muito bom!

2026-01-25 • via Nuitee
P
Perim • family_with_children • tr
7
2026-01-22 • via Nuitee
R
Robert • family_with_children • us
10
2026-01-19 • via Nuitee
B
Bridgette • family_with_children • us
9
2026-01-19 • via Nuitee
S
SARMAD • solo_traveller • jo
10
2026-01-19 • via Nuitee
M
Mahbubul • family_with_children • us
5
3
Pros:

Good

Cons:

Ok

2026-01-15 • via Nuitee