Royal Hayat Hotel Old Town

Не обижайтесь, но проблемы за эту цену реально есть
- самая главная на самом деле, что за все дни ни разу не убрались и не меняли воду. Хоть и вешали табличку
- с водой реально проблема. Проблема с потоком и лейкой душа в основной спальне
- интернет слабый
- поставьте пепельницы на балконе
- техно музыка только отпугивает. Меня не раздражал, но просто как совет ее можно чуть чуть потише, а лучше другой репертуар.

Как итог номера изначально хорошие, завтрак вкусный, но за эти деньги надо подтягивать сервис

Wir hatten ursprünglich 10 Tage gebucht, sind jedoch bereits nach 5 Tagen abgereist, weil wir uns im Hotel absolut nicht wohl und sicher gefühlt haben. Schon am zweiten Tag haben wir das Personal darauf hingewiesen, dass die Unterkunft nicht wie beschrieben ist und wir uns unwohl fühlen, eine nützliche Lösung wurde uns nicht angeboten. Wir erhieten nur einen Hinweis das wir Ohrenpax kaufen könnten. Bereits da wollten wir umbuchen. Edoch hatten wir im Voraus Ausflüge mit Abholung im Hotel gebucht, was uns etwas hinderte. Natürlich war es auch finanziell nicht geplant zwei Hotels zu bezahlen.

Das Zimmer war weder wie versprochen ausgestattet noch ausreichend schallisoliert. Von morgens um ca. 8:30 Uhr bis nachts gegen 0:30 Uhr teilweise sogar noch länger war durchgehend laute Musik zu hören. Die Geräusche kamen sowohl von einer Rooftop-Bar (betrunkene Gäste, laute Gespräche) als auch vom Eingangsbereich direkt vor dem Hotel. In manchen Nächten war es so laut, dass wir uns ernsthaft fragten, ob jemand ins Zimmer kommen würde. Die Zimmertür war alt und wirkte unsicher, was unser Unwohlsein verstärkte. In einer Nacht hörte man Männer laut in das Treppenhaus stürmen und an Türen klopfen. Es war Morgens um 5:00 Uhr und sie schriehen auf türkisch. Wir standen zitternd im Zimmer und hatten angst das wir überfallen werden. An der angegebenen Nummer nahm niemand mehr ab. Am schluss war alles gut und wir gehen davon aus dases Betrunkene waren. Schlafen konnte man danach trozdem nicht mehr.

Unser gebuchter Balkon war ebenfalls eine Enttäuschung: Er lag auf niedriger Höhe direkt zur Straße, sodass man von Passanten und sogar vom Hotelpersonal ständig beobachtet werden konnte. Wir fühlten uns dort so unwohl, dass wir den Balkon kein einziges Mal genutzt haben.

Wir hatten mehrere Ausflüge geplant, doch jedes Mal, wenn wir früher schlafen gehen wollten, um ausgeruht zu sein, war dies unmöglich.

Перебои с водой.

Our room had no mini fridge to keep drinks or snacks cool.

Little things in the kitchen were missing. We were a family with young adult kids and we wanted to cook at home a few nights. We were told to ask for whatever we needed, so on cooking day we made a list and they did get everything for us, and they did it with pleasure. The only thing missing was a good iron, the ironing board was provided but the iron needed repair.

Not all rooms have large windows or views. Ours certainly did not. We were staying for one night between other cities, and had our own car. The driving and parking situation was really challenging. If you do come with your own car, definitely contact the hotel for details before arrival. Better yet, use taxis or other transportation services.

There was nothing we didn't like, but we said the only thing was there was nowhere to sit outside on a sunbed with umbrella to chill out or enjoy the sun. To do that you had to go down to the beach, it was not possible on the roof terrace because of the bar, tables and chairs.
It would have been possible if the room terraces had sunbeds on there, but there weren't any.
Overall I would recommend the Royal Hayat to use as a base for exploring the old town which is amazing.
Thanks to all the staff for a lovely week.

There was a bit of noise from the roof bar.
We would suggest to put a drying rack on the terrace to hang your wet swimming ware and beach towels.

The facilties weren't great. The toilet or bidet kept leaking the whole time we were there. We were told someone was going to take a look at it, but it didn't make any difference. Spent the 4 nights with towels on the floor so we didn't slip or step on water. Water from the shower head wasn't working, kept going from hot to cold, and most times it was cold. WiFi wasn't working very well, and we had to keep asking them to restart the router every day. They provide you with a WhatsApp number to call for any issues, but as we were on the top floor, which was 3 flights of stairs and no lift to use, it was an inconvenience having to go up and down to ask them to reset wifi, or to tell them about any issues. On the first night, the radiator in the bathroom was so hot that it made it feel like a sauna; it didn't get resolved until the second night. Water should be free for residents of the hotel, but they weren't. We arrived on a Saturday, which also happened to fall on the day they were hosting a live music event. We were told it would be on from 21:00-00:00, but it went on until 1am. We couldn't sleep as it was being held on the rooftop terrace, which is right above our rooms, we could hear all the music and chairs being scraped above us. Eventually we got annoyed, as we had to go up and ask how long it was going to go on for to which they replied 1am and apologised. Walls were thin, and as I myself was sleeping on the sofa bed, I could hear all the music and voices outside most of the night. There should've been two sofa beds, but one was broken. So, sleeping on one sofa bed wasn't very comfortable as it wasn't big enough for me to stretch my legs. I had to add a chair on the end to give myself some leg room. There were also two dirty socks under the sofa bed.

We liked everything. I’d recommend the hotel to serve breakfast at the rooftop. It’d be super. But, you can take your breakfast to the rooftop if you want.

I had nothing to dislike.