Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful views
Good breakfast
Cons:
Old room layout
Unpleasant smell
Missing balcony door lock

Categories

Cleanliness
7.48
There was mention of an unpleasant smell from the bathroom, affecting the cleanliness sentiment.
Service
8.95
The staff were friendly and tried to make things better.
Location
8.99
Very beautiful with a nice panoramic view of the city and mountains.
Room Quality
6.94
The property and room layout were old, and the balcony door lock was missing.
Amenities
8.97
Good breakfast options and two swimming pools, contributing positively to amenities.
Value for Money
5.43
Paid around $80 but felt it shouldn't be more than $40, impacting value perception.
Food and Beverage
8.48
Breakfast was mentioned positively with a good selection.
Overall Experience
7.95
General experience may lead to seeking alternatives next time.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:20

Property Description

Luxurious Accommodation with Stunning Views

1. Unmatched Amenities: Grand House Hotel & Zipline in Kapan, Armenia offers a perfect blend of comfort and convenience. From a garden to a restaurant and bar, we cater to all your needs. Enjoy free WiFi, room service, and even a barbecue for a memorable stay.

2. Comfortable Rooms: Our rooms are designed to provide ultimate relaxation. Each room features a desk, a private terrace with a breathtaking city view, a TV, and cozy bed linen. You'll also find a fridge for your convenience.

3. Exciting Activities: Dive into fun with billiards or explore the area on a cycling adventure. For a perfect start to your day, savor a delicious buffet or continental breakfast.

Book your stay at Grand House Hotel & Zipline Kapan, Armenia and experience luxury like never before.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM

Location

Guest Reviews

7.9
Based on 48 reviews
Cleanliness: 7.48
Service: 8.95
Location: 8.99
Room Quality: 6.94
Amenities: 8.97
Value for Money: 5.43
Food and Beverage: 8.48
Overall Experience: 7.95
E
Eiger78 • solo_traveller • it
7
2026-09-18 • via Nuitee
A
Alain • solo_traveller • fr
8
Un bon hôtel pour rayonner sur Kapan
Pros:

personnel très accueillant et aidant

Cons:

difficulté à trouver par Waze ou Google maps… accès pas évident

2026-09-04 • via Nuitee
C
Claudia • extended_group • at
9
2026-08-05 • via Nuitee
M
Mger • couple • ru
6
2026-08-02 • via Nuitee
S
Sahak • solo_traveller • am
10
2026-07-25 • via Nuitee
M
MASIS • family_with_children • am
8
2026-07-17 • via Nuitee
A
Artur • solo_traveller • am
1
Never recomended
Cons:

Our stay here was absolutely terrible. The most alarming issue occurred at night when the front desk administrator allowed two strangers to enter our room—a massive breach of safety and privacy.

​Beyond the security scare, the hotel's management is practically nonexistent. The electric vehicle charging stations in the parking lot are constantly blocked or occupied, and the staff refuses to manage them, forcing guests to handle the situation themselves. To top it off, the shower in our room was broken, the breakfast was incredibly poor, and the overall service is completely non-existent. For the price they charge, this place is absolutely not worth it.

2026-07-09 • via Nuitee
Գայանե • solo_traveller • am
8
2026-05-18 • via Nuitee
S
Sergei • solo_traveller • ru
10
2026-04-17 • via Nuitee
R
Ruben • couple • gb
10
2026-04-14 • via Nuitee
N
nadezhda • family_with_children • ru
10
Pros:

Красивый отель. Персонал очень отзывчивый,на любую просьбу быстро реагировали и решали вопрос.

Cons:

В первый день проживания завтрак был ужасный. Холодный и не свежий. Но в последующие дни все было хорошо

2026-03-29 • via Nuitee
A
Aleksandr • family_with_children • am
8
2026-03-12 • via Nuitee
N
Nik • family_with_children • am
5
Pros:

The I liked the hotel’s location and positioning, and if it weren’t for the renovation scaffolding in front of my window, the view would have been nice as well.

Cons:

The reception service was very poor. We booked through Booking.com, but upon arrival the receptionist showed us a room of a lower class than the one we had reserved and insisted that it was our booked room. When this was proven wrong, they then claimed that our reserved room was not available. After the issue was finally resolved, the second guest’s amenities were brought to the room reluctantly and incompletely.

2026-01-15 • via Nuitee
L
Lus • extended_group • am
10
2026-01-12 • via Nuitee
C
Camilla • extended_group • se
8
2026-01-08 • via Nuitee
H
Helen • family_with_children • am
9
2026-01-06 • via Nuitee
G
Gagik • couple • am
10
2025-12-25 • via Nuitee
G
Gor Gevorgian • family_with_children • am
5
Cons:

The property and the room layout were old. There was a constant unpleasant smell coming from the bathroom.

We paid around $80 for one night, but in reality, its true value shouldn’t be more than $40.

The balcony door lock was simply missing.

The staff were friendly and tried to do their best to make things better.

In any case, next time we’ll try to find another place.

2025-11-09 • via Nuitee
L
Lance • extended_group • ch
2
2025-10-20 • via Nuitee
L
Laura-Michelle • couple • de
9
Sehr gut
Pros:

Alles ist sehr sauber, ordentlich und gut ausgestattet. Man hat viel Platz im Zimmer. Das Frühstück ist lecker, mit guter Auswahl.

Cons:

Die Federn der Matratze waren zu spüren.

2025-10-05 • via Nuitee