The Shurland Hotel

Hotels
6.1 (949 reviews)
79-81 High Street , Eastchurch , GB

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Business center
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Problems with cleanliness
Lack of amenities
Issues with breakfast

Categories

Cleanliness
4.81
Several reviews mentioned issues with cleanliness, including dirty rooms and unclean bathrooms.
Service
6.78
Service was noted as friendly in some reviews, but the staff struggled with English, impacting overall service quality.
Location
7.82
The location received positive remarks, particularly its convenience for coastal walks.
Room Quality
5.77
Rooms received mixed reviews; while some were spacious and comfy, others were dated or had issues.
Amenities
5.3
Amenities like vending machines and bar service were lacking, which was pointed out in several reviews.
Value for Money
7.26
Many guests felt that the hotel offered good value for the price, especially in a coastal town.
Food and Beverage
5.31
Negative feedback regarding breakfast availability and quality was common among reviews.
Overall Experience
5.78
The overall experience varied; some guests had pleasant stays while others were disappointed with multiple aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:11

Property Description

Luxurious Accommodation
The Shurland Hotel Gym Spa offers a blend of modern comfort and historic charm. With rooms equipped with TVs and free WiFi, your stay promises to be relaxing and convenient.

Convenient Location
Nestled in the heart of Eastchurch on the Isle of Sheppey, our hotel is just a stone's throw away from local attractions such as Shurland Hall and the coast at Sheerness. Easy access to the Sheppey Crossing ensures a smooth journey to and from the island.

Relaxing Amenities
Unwind at our on-site bar and restaurant, or pamper yourself at the hotel's spa and gym facilities. Whether you're looking to explore the historic surroundings or simply relax in luxury, The Shurland Hotel Gym Spa has something for everyone.

Book your stay now and experience the perfect blend of comfort and convenience at The Shurland Hotel Gym Spa.

Important information:

The property is located on the Isle of Sheppey and as a result can only be crossed via the Sheppey Crossing. Guests are advised to take this into account when making their transport arrangements to the property.
This property offers 24 hours check-in everyday but for arrivals after 22:00, guests must inform the property of their estimated arrival time.
The main doors will be closing from 22:00 everyday therefore arrival after this time will be given new instructions on how to enter the property. An additional back entrance/exit door is available to all guests to get in and out at anytime but requires a specific key that would be given at the time of check-in.
If breakfast is included in the room rate, this is for a continental breakfast only. If you wish to have a full English cooked breakfast, an additional charge of £8.95 per person is applicable.Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.
It's recommended to bring your own vehicle since this property is not serviced by public transportation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.1
Based on 949 reviews
Cleanliness: 4.81
Service: 6.78
Location: 7.82
Room Quality: 5.77
Amenities: 5.3
Value for Money: 7.26
Food and Beverage: 5.31
Overall Experience: 5.78
S
steve • solo_traveller • gb
8
Pros:

All was good, service , staff , room, atmosphere, parking,
No complaints

2026-10-17 • via Nuitee
S
Sarah • couple • gb
9
Convenient and good for the price. Very friendly helpful staff
Pros:

Good location and brilliant parking. For what you pay it’s a good size room.

Cons:

Not enough pillows. Spare in the wardrobe would have been good.

2026-10-16 • via Nuitee
M
mark • solo_traveller • gb
5
2026-10-15 • via Nuitee
G
Gayhon • solo_traveller • gb
8
Comfy bed...
Pros:

Breakfast was prepared hot and presentable for the extra £8 plus pounds. It was good...

Cons:

Since we booked breakfast included it should have stated...its uncooked items available but as I said the extra £8 pounds worth the cooked breakfast anyways...

2026-10-13 • via Nuitee
D
Donatas • solo_traveller • gb
2
Disappointing stay – poorly maintained and lacking basic standards.
Pros:

Location is central to Eastchurch and close to local convenience stores.

Cons:

Inadequate cleaning: Inside the bedside table drawers, there was rubbish left behind by previous guests. No tea spoons were provided for the coffee/tea set.Broken fixtures: The curtain rail was barely holding up, and the toilet paper holder was torn off the wall, leaving exposed screw holes and raw plaster. Faulty equipment: The TV remote control only worked to turn the TV on — none of the other buttons functioned.Lack of maintenance & noise: The sink drain was rusty , bathroom walls had messy patch-ups, and the toilet cistern mechanism inside was malfunctioning, making a continuous fill/running noise all night.

2026-10-13 • via Nuitee
A
Alexa • couple • gb
10
Cheap,clean,friendly and good happy atmosphere
Pros:

The property was amazing value for money
You get what you pay for
We got a clean room-dated but this was just a room to sleep in the reception staff Neville and storm were so helpful and welcoming
The bar had good vibes and was a nice atmosphere

Cons:

Rooms a little dated for our taste but again this comes with the price tag the more updated the rooms are the more expensive they will be like other hotels we looked into

2026-10-09 • via Nuitee
P
Paula • solo_traveller • gb
10
Great, friendly, quiet, comfortable place to stay. We booked for one night and the bar was welcoming and friendly. We we
Pros:

It was friendly, welcoming and just what we wanted and needed.

Cons:

N/A

2026-10-08 • via Nuitee
L
Lauren • solo_traveller • gb
5
Cheap resourceful stop off. Staff are great thanks guys.
Pros:

Great staff. Needs updating and a good clean.

Cons:

Not grubby but not clean. I’m a very clean person.

2026-09-17 • via Nuitee
B
Badreldin • couple • gb
3
High prices
Pros:

Location
Downstairs seating
Lift

Cons:

Room too small
Old furniture
No air conditioning although it says on the website
No small chair in the room
No slippers

2026-09-09 • via Nuitee
S
Sophie • couple • gb
5
Functional but dated hotel
Pros:

The property on the outside looks great. The reception area is lovely and welcoming. I understand there are gym facilities on site however I did not try them out.
The rooms are functional and did the job. The continental breakfast consisted of a choice of toast or crumpets, sliced cheese, or cold cuts, as well as chocolate spread or butter and jam. There were 3 choices of juice and cereal and some small pastries. Tea or coffee and cows milk only.

Cons:

The rooms are quite dated. The beds are not the most comfortable. The doors are key operated and are very heavy. The walls aren’t very thick so we could hear voices and noises from the neighbouring rooms.

2026-09-07 • via Nuitee
C
Cooke • couple • gb
10
2026-09-06 • via Nuitee
K
Ken • couple • gb
7
Ok for one night
Pros:

Na

Cons:

Not enough plug sockets noisy air con and security light kept coming on

2026-08-31 • via Nuitee
C
crisp • solo_traveller • gb
7
Pros:

Location and parking great. The price was good too as it was a bank holiday.

Cons:

Thw room looked tired as did the whole of the hotel. The noise from the bar was very loud . String and tape holding up a curtain rail isn't a goos repair.

2026-08-31 • via Nuitee
G
George • solo_traveller • gb
5
Cheap & Cheerful
Pros:

Comfortable bed, free parking

Cons:

Shortage of staff, room decor worn and dated. Room was at the front of the property and the early morning deliveries could be heard taking place while you're trying to sleep.

2026-08-29 • via Nuitee
D
derek • family_with_children • gb
7
Hotel suited our requirements very well
Pros:

Hotel allowed food to be brought in as they had a very limited menu There was a very convient and excellant Butty Van which we used and the hotel allowed us to eat in the dining room but the hotel also had a continel breakfast which was excellant which our group also used

2026-08-29 • via Nuitee
J
John • solo_traveller • gb
8
2026-08-29 • via Nuitee
A
Antonio • couple • it
1
NON ANDATE IN QUESTO HOTEL
Pros:

È una delle poco strutture presente nella zona

Cons:

La camera era totalmente diversa da quella prenotata (mancanza Internet, letto diverso, bagno diverse, no Internet, …).

Abbiamo concordato cancellazione della prenotazione ma alla fine la struttura non mi ha rimborsato quanto concordato

2026-08-27 • via Nuitee
A
Alessandro • solo_traveller • it
6
Passabile
Pros:

Il costo non eccessivo della camera per un trasferimento di una notte e la possibilità di parcheggiare l'auto nel piazzale davanti la struttura

Cons:

Camera non conforme alla prenotazione fatta e colazione compresa nel prezzo ma in realtà era con un costo aggiuntivo

2026-08-27 • via Nuitee
J
Joe • couple • gb
10
Great place staff excellent and breakfast was really good . Room was very comfortable also . And very fairly priced .
Pros:

Spotless and staff excellent

Cons:

there’s nothing to dislike

2026-08-27 • via Nuitee
D
Darren • solo_traveller • gb
3
2026-08-26 • via Nuitee