The Shurland Hotel

Hotels
6.1 (949 reviews)
79-81 High Street , Eastchurch , GB

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Business center
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Problems with cleanliness
Lack of amenities
Issues with breakfast

Categories

Cleanliness
4.81
Several reviews mentioned issues with cleanliness, including dirty rooms and unclean bathrooms.
Service
6.78
Service was noted as friendly in some reviews, but the staff struggled with English, impacting overall service quality.
Location
7.82
The location received positive remarks, particularly its convenience for coastal walks.
Room Quality
5.77
Rooms received mixed reviews; while some were spacious and comfy, others were dated or had issues.
Amenities
5.3
Amenities like vending machines and bar service were lacking, which was pointed out in several reviews.
Value for Money
7.26
Many guests felt that the hotel offered good value for the price, especially in a coastal town.
Food and Beverage
5.31
Negative feedback regarding breakfast availability and quality was common among reviews.
Overall Experience
5.78
The overall experience varied; some guests had pleasant stays while others were disappointed with multiple aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:11

Property Description

Luxurious Accommodation
The Shurland Hotel Gym Spa offers a blend of modern comfort and historic charm. With rooms equipped with TVs and free WiFi, your stay promises to be relaxing and convenient.

Convenient Location
Nestled in the heart of Eastchurch on the Isle of Sheppey, our hotel is just a stone's throw away from local attractions such as Shurland Hall and the coast at Sheerness. Easy access to the Sheppey Crossing ensures a smooth journey to and from the island.

Relaxing Amenities
Unwind at our on-site bar and restaurant, or pamper yourself at the hotel's spa and gym facilities. Whether you're looking to explore the historic surroundings or simply relax in luxury, The Shurland Hotel Gym Spa has something for everyone.

Book your stay now and experience the perfect blend of comfort and convenience at The Shurland Hotel Gym Spa.

Important information:

The property is located on the Isle of Sheppey and as a result can only be crossed via the Sheppey Crossing. Guests are advised to take this into account when making their transport arrangements to the property.
This property offers 24 hours check-in everyday but for arrivals after 22:00, guests must inform the property of their estimated arrival time.
The main doors will be closing from 22:00 everyday therefore arrival after this time will be given new instructions on how to enter the property. An additional back entrance/exit door is available to all guests to get in and out at anytime but requires a specific key that would be given at the time of check-in.
If breakfast is included in the room rate, this is for a continental breakfast only. If you wish to have a full English cooked breakfast, an additional charge of £8.95 per person is applicable.Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.
It's recommended to bring your own vehicle since this property is not serviced by public transportation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.1
Based on 949 reviews
Cleanliness: 4.81
Service: 6.78
Location: 7.82
Room Quality: 5.77
Amenities: 5.3
Value for Money: 7.26
Food and Beverage: 5.31
Overall Experience: 5.78
L
Lauren • solo_traveller • gb
5
Cheap resourceful stop off. Staff are great thanks guys.
Pros:

Great staff. Needs updating and a good clean.

Cons:

Not grubby but not clean. I’m a very clean person.

2026-09-17 • via Nuitee
B
Badreldin • couple • gb
3
High prices
Pros:

Location
Downstairs seating
Lift

Cons:

Room too small
Old furniture
No air conditioning although it says on the website
No small chair in the room
No slippers

2026-09-09 • via Nuitee
S
Sophie • couple • gb
5
Functional but dated hotel
Pros:

The property on the outside looks great. The reception area is lovely and welcoming. I understand there are gym facilities on site however I did not try them out.
The rooms are functional and did the job. The continental breakfast consisted of a choice of toast or crumpets, sliced cheese, or cold cuts, as well as chocolate spread or butter and jam. There were 3 choices of juice and cereal and some small pastries. Tea or coffee and cows milk only.

Cons:

The rooms are quite dated. The beds are not the most comfortable. The doors are key operated and are very heavy. The walls aren’t very thick so we could hear voices and noises from the neighbouring rooms.

2026-09-07 • via Nuitee
C
Cooke • couple • gb
10
2026-09-06 • via Nuitee
C
crisp • solo_traveller • gb
7
Pros:

Location and parking great. The price was good too as it was a bank holiday.

Cons:

Thw room looked tired as did the whole of the hotel. The noise from the bar was very loud . String and tape holding up a curtain rail isn't a goos repair.

2026-08-31 • via Nuitee
K
Ken • couple • gb
7
Ok for one night
Pros:

Na

Cons:

Not enough plug sockets noisy air con and security light kept coming on

2026-08-31 • via Nuitee
D
derek • family_with_children • gb
7
Hotel suited our requirements very well
Pros:

Hotel allowed food to be brought in as they had a very limited menu There was a very convient and excellant Butty Van which we used and the hotel allowed us to eat in the dining room but the hotel also had a continel breakfast which was excellant which our group also used

2026-08-29 • via Nuitee
J
John • solo_traveller • gb
8
2026-08-29 • via Nuitee
G
George • solo_traveller • gb
5
Cheap & Cheerful
Pros:

Comfortable bed, free parking

Cons:

Shortage of staff, room decor worn and dated. Room was at the front of the property and the early morning deliveries could be heard taking place while you're trying to sleep.

2026-08-29 • via Nuitee
A
Alessandro • solo_traveller • it
6
Passabile
Pros:

Il costo non eccessivo della camera per un trasferimento di una notte e la possibilità di parcheggiare l'auto nel piazzale davanti la struttura

Cons:

Camera non conforme alla prenotazione fatta e colazione compresa nel prezzo ma in realtà era con un costo aggiuntivo

2026-08-27 • via Nuitee
A
Antonio • couple • it
1
NON ANDATE IN QUESTO HOTEL
Pros:

È una delle poco strutture presente nella zona

Cons:

La camera era totalmente diversa da quella prenotata (mancanza Internet, letto diverso, bagno diverse, no Internet, …).

Abbiamo concordato cancellazione della prenotazione ma alla fine la struttura non mi ha rimborsato quanto concordato

2026-08-27 • via Nuitee
J
Joe • couple • gb
10
Great place staff excellent and breakfast was really good . Room was very comfortable also . And very fairly priced .
Pros:

Spotless and staff excellent

Cons:

there’s nothing to dislike

2026-08-27 • via Nuitee
D
Darren • solo_traveller • gb
3
2026-08-26 • via Nuitee
J
Jon • solo_traveller • gb
1
2026-08-25 • via Nuitee
S
Serina • extended_group • gb
6
Friendly basic hotel on the Isle of Sheppey. Tasty breakfast, comfy bed, 24hr access, lovely staff.
Pros:

Breakfast for £8.95 was tasty. Bed in Room 12 was comfy. 24hr access was useful too. Car park included.

Cons:

The kitchen could have served better quality continental breakfast food. No landline phones in the rooms to ring reception, no fridge, no hooks in the bathrooms to hang your towels. Location right on the corner of two roads.

2026-08-24 • via Nuitee
T
Tina • solo_traveller • gb
3
2026-08-23 • via Nuitee
J
Jean • solo_traveller • gb
1
Not a happy customer
Pros:

Location

Cons:

Room very small (not big enough for 2 adults), very hot room, no air circulation not very clean, i could go on but i wont, not very happy at all. Pictures on website need updating.
Checked out, couldn't stay there, found alternative accommodation.

2026-08-23 • via Nuitee
G
Gary • solo_traveller • gb
1
Pros:

Nothing

Cons:

Everything not clean poor food

2026-08-22 • via Nuitee
A
Andrew • solo_traveller • gb
6
Pros:

Comfy beds and lovely staff.

Cons:

Rooms was very hot we had window open but no fans very outdated and some place in the room could use extra attention when cleaning. And I didnt like the couple that came in at 11.30 and was shouting swearing banging having an argument then another man came in this went on till almost 1am not great sleep

2026-08-20 • via Nuitee
J
Jody • solo_traveller • ie
1
Filthy
Pros:

Nothing

Cons:

This has to be the dirtiest and most run down hotel I have ever seen. There are absolutely no redeeming features. We had the displeasure of staying here for two nights as we had to attend an event in the area. If there had been any other option in the area we would have left immediately. I would consider myself to be well travelled and have visited some underdeveloped countries but I have never come across a hotel, hostel or any other type of accommodation on a par with this place. It's definitely a place that you need to wipe your feet on the way out rather than on the way in. It seems that booking.com will advertise anything.

2026-08-18 • via Nuitee