The White Bay

Hotels
8.2 (606 reviews)
Jalan Ikan Peri , Gili Trawangan , id

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Terrace
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location
Cons:
Humidity and cleanliness concerns
Issues with room quality

Categories

Cleanliness
7.53
Several mentions of humidity and issues with room conditions suggest cleanliness could be improved.
Service
9
Consistently praised for friendly and helpful staff in multiple reviews.
Location
8.54
Positive comments about central location while noting some accessibility concerns.
Room Quality
6.99
Mixed reviews regarding room size and issues with appliances such as air conditioning.
Amenities
8.02
Facilities mentioned positively, but some concerns on specific amenities like payment options.
Value for Money
8.48
Good overall value despite some individual concerns about room quality.
Food and Beverage
8.53
Positive sentiment regarding breakfast and beverage availability.
Overall Experience
8.5
Overall satisfaction indicated in various reviews, highlighting enjoyable aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:59

Property Description

Luxurious Accommodation with Stunning Views

Terrace Bar and Outdoor Pool
Enjoy a refreshing cocktail at our terrace bar overlooking the pool. Take a dip in our outdoor swimming pool and soak up the sun in style.

Convenient Amenities and Services
Relax in our air-conditioned rooms with free WiFi and private bathrooms. Benefit from room service, a 24-hour front desk, and tour assistance for a hassle-free stay.

Explore the Island
Discover Gili Trawangan's top attractions with ease. Rent a bike or car to visit nearby beaches and the bustling Gili Trawangan Harbour.

Experience paradise at The White Bay - book your stay now for an unforgettable getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 606 reviews
Cleanliness: 7.53
Service: 9
Location: 8.54
Room Quality: 6.99
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 8.53
Overall Experience: 8.5
A
Anorthika • couple • fr
7
2026-08-28 • via Nuitee
S
Sofía • couple • es
7
2026-08-26 • via Nuitee
E
Elisa • solo_traveller • es
4
Cons:

El alojamiento estaba bastante descuidado.
No se limpian las habitaciones y dos días seguidos , me encontré una cucaracha en el baño.

2026-08-25 • via Nuitee
A
Ahmed Salem • couple • fr
10
2026-08-24 • via Nuitee
S
S. • extended_group • be
6
2026-08-24 • via Nuitee
C
Camille • couple • fr
7
Peaceful
Pros:

The property was peaceful and had a lovely swimming pool.

Cons:

The room is verry small and the bathroom smelled extremely bad.

We asked every day for new bath towel, but they still smelled bad each time.

2026-08-23 • via Nuitee
M
María • extended_group • es
10
2026-08-21 • via Nuitee
E
Elise • couple • gb
10
2026-08-18 • via Nuitee
M
Mohamed Salim • couple • fr
10
Very nice people, always willing to help
Pros:

L’accueil, et le personnel qui était vraiment très gentils et très serviable .

2026-08-17 • via Nuitee
M
M • family_with_children • nl
1
Waardeloos, absoluut geen 3 sterren waard
Cons:

Kamers stonken, kakkerlakken, vieze oude kamers en badkamers, geen druk op de kraan, moet steeds vragen om nieuwe handdoeken en toiletpapier. Personeel niet klantvriendelijk.
Geen shuttledienst zoals aangegeven bij boeking. Moest zelf maar lopen van boot naar accommodatie.

2026-08-16 • via Nuitee
J
Jake • couple • gb
8
A pleasant stay in Gili T
Pros:

We really liked the decor of the property, the natural, beach-like feeling was a lovely touch.
The rooms are small but cosy. Bed was comfortable, bathroom was clean too.
Staff are lovely! They also have laundry services here which was good to know.

Cons:

There was a water pressure issue during our stay. When we were trying to shower, the water was trickling out of the shower head.
From around 9pm onwards until around 7am, there wasn’t any water in our room. We couldn’t run the tap, flush the toilet, or shower if we needed. This happened for the duration of our stay.
On our final night, a number of guests hosted a party which went on throughout the night until around 5:30am when hotel staff came to start their shift. In addition to the thin walls, we couldn’t sleep at all this night.

2026-08-13 • via Nuitee
A
Anita • couple • dk
3
Pros:

God beliggenhed og nemt at leje både scooter og cykler

Cons:

Vi havde desværre ikke noget vand de sidste to dage. Der var desuden ikke varmt vand nogen af dagene. Personalet virkede fraværende. Der var gæster der hørte høj musik og holde fest ved poolen hele natten. De to natlamper virkede ikke, og airconditionen larmer så meget at den skal slukkes om natten for at man kan sove

2026-08-13 • via Nuitee
M
Myriam • extended_group • fr
1
L’eau n’était pas la
Cons:

Nous avons séjourné dans cet hôtel pendant deux jours et, durant toute la durée de notre séjour, nous n’avons eu accès à aucune eau. Aucune solution alternative ne nous a été proposée.

De plus, durant la nuit, nous avons été réveillés vers 4 heures du matin par des personnes qui ne séjournaient pas dans l’hôtel et qui étaient venues utiliser la piscine. La personne chargée de la sécurité était absente et était partie dormir, ce qui est particulièrement inquiétant.

Enfin, il n’y avait pas de papier toilette dans les chambres, ce qui est totalement inacceptable pour un établissement hôtelier.

2026-08-13 • via Nuitee
J
Juliette • extended_group • fr
9
Pros:

The pool was great, the staff was very welcoming and the rooms were clean and comfortable.

Cons:

The rooms were a bit small

2026-08-05 • via Nuitee
C
Cinthya • extended_group • us
5
2026-08-04 • via Nuitee
F
Fawzia • solo_traveller • fr
6
2026-07-25 • via Nuitee
S
Signe Schroll • couple • dk
8
God beliggenhed!
Pros:

Rigtig god beliggenhed midt på øen, så det er nemt at komme frem og tilbage. Meget pænt

Cons:

Værelset var ikke klar, da vi ankom kl 14.30. Desuden var poolen lettere beskidt.

2026-07-24 • via Nuitee
F
Fawzia • solo_traveller • fr
6
2026-07-21 • via Nuitee
A
Ana • couple • es
7
2026-07-19 • via Nuitee
B
Benedek • extended_group • hu
10
2026-07-18 • via Nuitee