Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Clean facilities
Exceptional staff
Amazing views
Good location
Cons:
Room discrepancies
Limited breakfast options
Issues with booking process

Categories

Cleanliness
8.75
Rooms were clean, but some guests noted issues with room quality.
Service
9.99
Staff were exceptional, friendly, and helpful throughout the stay.
Location
9.76
Amazing location with beautiful views; very convenient.
Room Quality
8.71
Some discrepancies between room pictures and actual experience; certain rooms described as damp and poorly located.
Amenities
9.24
Basic amenities provided, but some guests expected more diversity in offerings.
Value for Money
9.2
Good value considering location and service, but room quality could be improved.
Food and Beverage
8.25
Breakfast options were noted as lacking in diversity.
Overall Experience
9.72
Despite minor issues, guests generally had a great stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:30

Property Description

Garden, Lounge, and Terrace
En Hotel Sapa boasts a charming garden, inviting shared lounge, and a picturesque terrace for guests to relax and unwind.

Scenic Views and Comfortable Rooms
Each room at En Hotel Sapa features a balcony with stunning mountain and city views, ensuring a peaceful stay. Guests can also enjoy the comfort of a seating area, wardrobe, and modern amenities.

Family-Friendly Amenities
With a children's playground on-site, En Hotel Sapa is perfect for families looking to create lasting memories during their stay.

Experience the beauty of Sa Pa at En Hotel Sapa. Book now for an unforgettable getaway!

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 1091 reviews
Cleanliness: 8.75
Service: 9.99
Location: 9.76
Room Quality: 8.71
Amenities: 9.24
Value for Money: 9.2
Food and Beverage: 8.25
Overall Experience: 9.72
A
Anthony081 • couple • ie
3
A disappointing stay in a place with great potential, set in beautiful surroundings.
Pros:

Perfect for anyone who wants to be close to nature and experience a more local, authentic atmosphere.

Cons:

There was ongoing construction, and while I understand that work needs to be done, it was taking place from 7am until 11pm, which made it very difficult to rest. Another issue was cleanliness, the room did not feel properly cleaned, with splashes on the mirror and TV, questionable bathroom condition, and a broken toilet seat. Additionally, the small window near the in-room bathtub was not properly sealed, effectively allowing insects to enter the room. The room also felt outdated, with noticeable holes and stains on the walls. It seemed that there are newer rooms in another section of the hotel, but the one we were given was the most expensive and looked very different from the photos shown online.

2026-04-18 • via Nuitee
M
Mario • couple • fr
10
2026-04-18 • via Nuitee
R
Raisy • solo_traveller • no
10
Quick response to enquiries. Value for money.
Pros:

Staff are very polite and attentive. The lady at the reception speaks very good English and really welcoming

2026-04-17 • via Nuitee
H
Hh • solo_traveller • it
10
Pros:

Beautiful view!! Quiet, comfortable beds. Very helpful staff that provide great recommendations on activities and places to see.

2026-04-16 • via Nuitee
G
Go • solo_traveller • nz
10
Pros:

Great views. Excellent service. Staff are all very pleasant and helpful. I requested for early breakfast and they did help to make it happen.

2026-04-16 • via Nuitee
C
Claudia • extended_group • it
9
2026-04-15 • via Nuitee
R
Rachel • solo_traveller • za
1
Horrible!
Pros:

Nothing

Cons:

There was a terrible smell coming in the room and the bathroom.
The owner wanted to charge 10% tax even though every other place charges between 3%-5% max.
They didn’t let me check out before they had examined the room.
It was nothing like the pictures.
I checked out earlier than I intended to stay.

2026-04-15 • via Nuitee
D
Dark • solo_traveller • br
10
Kind and helpful staff, great price/value ratio.
Pros:

Very enjoyable stay in sapa. I arrived at night and the staff easily agreed to early check-in. Clean and spacious room, daily cleaning service.

2026-04-15 • via Nuitee
G
Grafton • solo_traveller • py
10
Pros:

The room was very nice, clean, and comfortable. What truly stood out was the staff. They were some of the kindest people we encountered during our entire stay in Vietnam, always welcoming, helpful, and genuinely caring. They made our stay in Sapa even more special.

2026-04-14 • via Nuitee
F
fjh • solo_traveller • cl
10
I would happily stay here again on my next trip.
Pros:

Big and clean room . Staff of this hotel are very helpful people .Highly appreciate their service

2026-04-13 • via Nuitee
M
Malene • couple • dk
5
2026-04-12 • via Nuitee
F
Fisher • solo_traveller • nl
10
Wonderful experience fr the first time visit in Vietnam!!!
Pros:

Beautiful cozy hotel with super-friendly staff, very nice and comfortable room, delicious breakfast.

2026-04-11 • via Nuitee
R
richiedei • solo_traveller • no
10
Pros:

Every thing was good. No issues. Staff were the highlight. Definitely recommend and would stay again.

2026-04-11 • via Nuitee
H
hisfhdshf • solo_traveller • hr
10
Pros:

The most impressive part of this stay was the staff team who were amazing from day one. They could not do enough to make your stay feel so special. The room were clean and comfortable.

2026-04-10 • via Nuitee
D
Dean • solo_traveller • il
10
I stayed for two and half weeks there, and my experience was perfect :)
Pros:

The location is perfect, right in a central are of Ta Van.
The staff is amazing!

2026-04-09 • via Nuitee
P
Palacios Flores • solo_traveller • it
10
First time staying here. Loved it! Everything was great!!!
Pros:

Really enjoyed the location. Not too noisy and the bed was very comfortable. Had a really lovely view from the window.

2026-04-09 • via Nuitee
T
Thi nhan • family_with_children • vn
9
I love the view and the hotel is closed to some beautiful cafe in Ta Van.
Pros:

It was a nice hotel with a great view, spacious room and friendly staff

Cons:

The breakfast was quite limited.

2026-04-09 • via Nuitee
E
Einis • solo_traveller • de
10
Enjoyed my stay, excellent service by the concierge.
Pros:

What really stood out was the attentive and helpful staff. The receptionist went above and beyond by helping us arrange a van from the hotel back to Hanoi, making our departure smooth and comfortable.

2026-04-08 • via Nuitee
N
Naeem • couple • au
10
2026-04-07 • via Nuitee
B
Blanco chaves • solo_traveller • fi
10
Friendly and helpful staff that makes you feel at home, and help with any wish or issue one may have
2026-04-07 • via Nuitee