Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Clean facilities
Exceptional staff
Amazing views
Good location
Cons:
Room discrepancies
Limited breakfast options
Issues with booking process

Categories

Cleanliness
8.75
Rooms were clean, but some guests noted issues with room quality.
Service
9.99
Staff were exceptional, friendly, and helpful throughout the stay.
Location
9.76
Amazing location with beautiful views; very convenient.
Room Quality
8.71
Some discrepancies between room pictures and actual experience; certain rooms described as damp and poorly located.
Amenities
9.24
Basic amenities provided, but some guests expected more diversity in offerings.
Value for Money
9.2
Good value considering location and service, but room quality could be improved.
Food and Beverage
8.25
Breakfast options were noted as lacking in diversity.
Overall Experience
9.72
Despite minor issues, guests generally had a great stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:30

Property Description

Garden, Lounge, and Terrace
En Hotel Sapa boasts a charming garden, inviting shared lounge, and a picturesque terrace for guests to relax and unwind.

Scenic Views and Comfortable Rooms
Each room at En Hotel Sapa features a balcony with stunning mountain and city views, ensuring a peaceful stay. Guests can also enjoy the comfort of a seating area, wardrobe, and modern amenities.

Family-Friendly Amenities
With a children's playground on-site, En Hotel Sapa is perfect for families looking to create lasting memories during their stay.

Experience the beauty of Sa Pa at En Hotel Sapa. Book now for an unforgettable getaway!

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 1091 reviews
Cleanliness: 8.75
Service: 9.99
Location: 9.76
Room Quality: 8.71
Amenities: 9.24
Value for Money: 9.2
Food and Beverage: 8.25
Overall Experience: 9.72
C
Chaitu • solo_traveller • fi
10
Pros:

The staff were very friendly and helpful, and we really appreciated their service. The room itself was spacious, clean, and comfortable, which made our stay pleasant.

2026-05-09 • via Nuitee
B
Balawant • solo_traveller • nl
10
Great stay, would def come back again!!!
Pros:

We had a wonderful time. The staff was very polite, the breakfast satisfying, the room clean and comfortable. Thank you for your service.

2026-05-09 • via Nuitee
R
Rebecca • couple • gb
10
2026-05-08 • via Nuitee
K
Kumar • solo_traveller • pt
10
Pros:

The hotel staff were very attentive and helpful. Our room was perfect and the bed was extremely comfortable.

2026-05-08 • via Nuitee
Y
Yadav • solo_traveller • bo
10
Pros:

Had a fantastic stay at this hotel! The service was excellent, clean and comfortable room, very good breakfast. Staff very professional and helpful.

2026-05-08 • via Nuitee
K
Kanaharaj • solo_traveller • ca
10
Pros:

Amazing hotel! It was beautifully designed, super clean and the staff were all very friendly and helpful. Would 100% recommend it and I’d love to come back in the future.

2026-05-08 • via Nuitee
R
Renee • solo_traveller • nz
3
Misleading
Pros:

The toilet paper was soft.
Great food places and people in the area.

Cons:

The photos are EXTREMELY misleading!! This hotel is on a busy street with lots of road noise and noise from other guests despite stating the rooms were sound proof.
We assumed from the photos that we were staying somewhere serene, but it's a busy little town. We paid extra for mountain views, and while we got them, we also got the street and buildings that weren't shown from the same room. That would be fine if this was averted truthfully!
The owners attitude changed towards us when we enquired about the room we booked, not matching the description, and didn't book anything further with them. Their bike rental was more expensive than in town, but you definitely need a bike if you stay here because it will cost you around $250,000VND to and from town each time. They did offer 2 tours that didn't interest us much for the price.
The breakfast was OK but nothing special. The pool was average as well, and nothing was as the pictures are.
The cleanliness was a bit average. Mold all over the rain shower head and toothpaste splashed all over the wall and curtain around the basin.

2026-05-07 • via Nuitee
G
Gv • solo_traveller • no
10
Pros:

Our room was quiet and comfortable. Checkout is easy, you can use the kiosks or front desk. Has a text service request, very prompt. The staff were really helpful, so all in all a good experience.

2026-05-07 • via Nuitee
B
boc • solo_traveller • cz
10
Pros:

Very friendly staff, lovely people, the hotel was so clean and the bed - comfortable. View of the room was also really good. Loved to stay there, hope to see you soon.

2026-05-07 • via Nuitee
C
Cerritelli • solo_traveller • ca
10
Pros:

We had exceptional service from the staff, the rooms were very big and clean and had everything we needed inside. Rooms were clean, great showers. Breakfast was excellent.

2026-05-06 • via Nuitee
B
Bavagori • solo_traveller • se
10
Pros:

The staff was very friendly and helpful. The rooms were spacious and clean, and had all the necessary amenities. They let us check in early which was amazing.

2026-05-06 • via Nuitee
G
guita • solo_traveller • lk
10
I would definitely stay here again and would recommend the hotel to anyone.
Pros:

My room was spacious, comfortable and quiet. The bed was cozy, breakfast was so delicious. The staff was friendly and helpful. We got great restaurant recommendations from them.

2026-05-05 • via Nuitee
W
wallacers • solo_traveller • au
10
Pros:

The hotel is perfectly located. The staff are truly attentive and go the extra mile to make your stay comfortable, with thoughtful touches that feel like home. It exceeded our expectations; we’d gladly come back anytime.

2026-05-04 • via Nuitee
N
Nicole • couple • au
6
Pros:

Friendly staff that really try to look after you. Quiet location. Good views. They gave us a free ride into Sapa town on check out.

Cons:

Just make sure you pay by card or get a receipt on the spot when you pay cash. You may be asked to cancel your booking.com reservation and pay cash which you can’t as you will end up with the cancellation fee. Also look at the room photos when you select the rooms to get a more realistic idea of what the hotel offers.

2026-05-04 • via Nuitee
P
Pierrette Coralie • solo_traveller • fr
10
Magnifique séjour
Pros:

La localisation dans le village de ta van ! Restaurant à proximité, convenience store en face , gentillesse du personnel, petit dej incroyable, piscine avec vu sur les montagnes magique ! Tout était magnifique

2026-05-02 • via Nuitee
O
Ongaro • solo_traveller • us
10
Pros:

Amazing view, comfortable and clean rooms, good breakfast spread, helpful staff.

2026-05-02 • via Nuitee
J
John D. • solo_traveller • ca
10
Pros:

Hotel with beutiful view, rooms small but nice. The biggest positive is very very nice staff. We feel very nice, and welcome.

2026-05-02 • via Nuitee
A
asuna • solo_traveller • ec
10
Pros:

Room was a good size, scrupulously clean and the bed was comfortable with great pillows. Staff were very friendly and couldn't have been more helpful.

2026-05-01 • via Nuitee
K
kuzey • solo_traveller • pl
10
Pros:

The room was lovely and clean. The view was amazing. The staff were incredible and lovely.

2026-04-29 • via Nuitee
P
Pablo • solo_traveller • cz
10
Pros:

The hotel was lovely. Warm, clean and so comfortable, a real cozy place. The staff are really lovely and it was a joy to stay there

2026-04-29 • via Nuitee