Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean facilities
Exceptional staff
Amazing views
Good location
Cons:
Room discrepancies
Limited breakfast options
Issues with booking process

Categories

Cleanliness
8.75
Rooms were clean, but some guests noted issues with room quality.
Service
9.99
Staff were exceptional, friendly, and helpful throughout the stay.
Location
9.76
Amazing location with beautiful views; very convenient.
Room Quality
8.71
Some discrepancies between room pictures and actual experience; certain rooms described as damp and poorly located.
Amenities
9.24
Basic amenities provided, but some guests expected more diversity in offerings.
Value for Money
9.2
Good value considering location and service, but room quality could be improved.
Food and Beverage
8.25
Breakfast options were noted as lacking in diversity.
Overall Experience
9.72
Despite minor issues, guests generally had a great stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:30

Property Description

Garden, Lounge, and Terrace
En Hotel Sapa boasts a charming garden, inviting shared lounge, and a picturesque terrace for guests to relax and unwind.

Scenic Views and Comfortable Rooms
Each room at En Hotel Sapa features a balcony with stunning mountain and city views, ensuring a peaceful stay. Guests can also enjoy the comfort of a seating area, wardrobe, and modern amenities.

Family-Friendly Amenities
With a children's playground on-site, En Hotel Sapa is perfect for families looking to create lasting memories during their stay.

Experience the beauty of Sa Pa at En Hotel Sapa. Book now for an unforgettable getaway!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 1274 reviews
Cleanliness: 8.75
Service: 9.99
Location: 9.76
Room Quality: 8.71
Amenities: 9.24
Value for Money: 9.2
Food and Beverage: 8.25
Overall Experience: 9.72
M
Mail • solo_traveller • sg
10
Pros:

Room was perfectly clean, spacious and comfortable.
Staff are fantastic. Nothing is too much trouble.

2026-07-04 • via Nuitee
ใจดี • solo_traveller • ro
10
Pros:

We truly enjoyed our stay at the hotel. The rooms were big, spacious, and spotless, and the atmosphere was very pleasant. The staff were lovely and always helpful.

2026-07-04 • via Nuitee
เกิดสกุล • solo_traveller • fi
10
Pros:

Very helpful staff, very clean rooms, good overall services, a pleasant overall stay.

2026-07-04 • via Nuitee
C
Claudia • couple • ie
8
2026-07-02 • via Nuitee
C
Cynthia • extended_group • fr
6
Mitigé
Pros:

Le personnel était adorable 🥰
La vue de notre chambre était magnifique sur les rizières

Cons:

Les lits un peu durs, la salle de bain était vieillissante et la chambre était très humide même nos serviettes ne séchaient pas
Le petit déjeuner était sommaire et à partir de 8h30 l’approvisionnement était light. Il n’y avait que des œufs au plat gras et froids.

2026-07-02 • via Nuitee
R
Renee • solo_traveller • au
6
2026-06-29 • via Nuitee
K
Keely • solo_traveller • gb
9
Lovely staff and hotel with a nice breakfast option
Pros:

Great size bedroom and bathroom with a nice variety of breakfast options

Cons:

The photos on here are edited by AI so the views and hotel aren’t as good as advertised. Also a very slippy floor when raining - be careful with what shoes you wear

2026-06-28 • via Nuitee
B
Browne • couple • au
9
Pros:

Great location, hotel manager was very nice. Super good value for the rooms and great pool view

2026-06-28 • via Nuitee
S
Stanley • solo_traveller • de
10
Pros:

Everything! Nice place, (super) friendly staff, and good food. Honestly, we had an amazing stay. The staff made it smooth and great. We can’t thank them enough for everything. Definitely recommend it.

2026-06-27 • via Nuitee
G
Goings • solo_traveller • it
10
Pros:

Excellent location, very clean and spacious rooms, great AC, comfortable bed, good breakfast and friendly staff.

2026-06-27 • via Nuitee
S
Simon • solo_traveller • dk
10
Great facilities and value! Would recommend!!!
Pros:

The room was spacious and had everything we needed. The beds were really comfortable, too! We liked the attentiveness of the staff and the comfort of the shared areas as well.

2026-06-27 • via Nuitee
M
Mullins • solo_traveller • br
10
Pros:

Bed was very comfy, and plenty of storage space. Hotel location and surrounds were fantastic.

2026-06-25 • via Nuitee
M
Messing • solo_traveller • se
10
It was a very enjoyable stay, the hotel was lovely, the staff were a mazing.
Pros:

Room was nice. Great shower. Room service was very good. With morning Room reset, evening turn down, and lot of little extra mile services regularly.

2026-06-25 • via Nuitee
W
Winston • solo_traveller • nl
10
Pros:

Very nice service, very good food, something for everyone. The rooms are clean and comfortable, the prices are affordable. And the view around is priceless. I recommend.

2026-06-20 • via Nuitee
S
Sheila • couple • ie
8
Cons:

Muy lejos del centro de la ciudad

2026-06-20 • via Nuitee
R
Ruiz • solo_traveller • il
10
Pros:

Clean, comfortable, and enormously charming. The room size was ample and the bed was very comfortable. The staff made us feel very welcome and breakfast was spot on. We would go out of our way to stay again!!!

2026-06-20 • via Nuitee
W
Wyatt • solo_traveller • bo
10
Pros:

We love everything about this hotel. The owner couple are very kind. Comfortable stay with great mountain view. The breakfast is excellent!

2026-06-20 • via Nuitee
I
Isaac • solo_traveller • au
6
Still enjoyable but not as advertised
Pros:

The room was comfortable and I enjoyed the pool

Cons:

The owner was very friendly but he also refused to give me the room I paid for and demanded an extra 500k just to give me a room with a balcony that I had already paid for. I had the breakfast once but I didn't enjoy it enough to have it again even though I had paid for it

2026-06-20 • via Nuitee
G
Ghumm • solo_traveller • us
10
Pros:

The staff was absolutely amazing. Every employee there knew exactly what they were doing. I always appreciate those who know how to do their jobs well.

2026-06-19 • via Nuitee
N
Nieri • solo_traveller • au
10
Pros:

The breakfast was lovely, the rooms were clean, the staff were very friendly and it was like staying with family on a daily basis as the staff greeted you wherever you were within the hotel.

2026-06-19 • via Nuitee