Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Clean facilities
Exceptional staff
Amazing views
Good location
Cons:
Room discrepancies
Limited breakfast options
Issues with booking process

Categories

Cleanliness
8.75
Rooms were clean, but some guests noted issues with room quality.
Service
9.99
Staff were exceptional, friendly, and helpful throughout the stay.
Location
9.76
Amazing location with beautiful views; very convenient.
Room Quality
8.71
Some discrepancies between room pictures and actual experience; certain rooms described as damp and poorly located.
Amenities
9.24
Basic amenities provided, but some guests expected more diversity in offerings.
Value for Money
9.2
Good value considering location and service, but room quality could be improved.
Food and Beverage
8.25
Breakfast options were noted as lacking in diversity.
Overall Experience
9.72
Despite minor issues, guests generally had a great stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:30

Property Description

Garden, Lounge, and Terrace
En Hotel Sapa boasts a charming garden, inviting shared lounge, and a picturesque terrace for guests to relax and unwind.

Scenic Views and Comfortable Rooms
Each room at En Hotel Sapa features a balcony with stunning mountain and city views, ensuring a peaceful stay. Guests can also enjoy the comfort of a seating area, wardrobe, and modern amenities.

Family-Friendly Amenities
With a children's playground on-site, En Hotel Sapa is perfect for families looking to create lasting memories during their stay.

Experience the beauty of Sa Pa at En Hotel Sapa. Book now for an unforgettable getaway!

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 1076 reviews
Cleanliness: 8.75
Service: 9.99
Location: 9.76
Room Quality: 8.71
Amenities: 9.24
Value for Money: 9.2
Food and Beverage: 8.25
Overall Experience: 9.72
F
Flynn • solo_traveller • gb
7
2026-02-14 • via Nuitee
H
Hawwa • family_with_children • mv
7
2026-02-14 • via Nuitee
S
Sabrina • solo_traveller • fr
1
Pros:

Absolument rien, le logement se trouve dans un endroit très reculé, il n’y a pas beaucoup de restaurants autour et pour se rendre à sympa, il faudra payer cher le taxi. J’avais fait deux réservations par erreur, la deuxième réservation ne m’a pas été remboursée.
Alors que j’avais contacté plusieurs jours avant l’hôtel.
De plus les chambres ne ressemblent pas du tout à ce qui est montré sur Internet le petit déjeuner est moyen, j’avais réservé trois nuits, je suis resté qu’une seule.

2026-02-13 • via Nuitee
M
mejia • solo_traveller • nz
10
2026-02-12 • via Nuitee
G
Glez • solo_traveller • am
10
Pros:

The Hotel was more than what we expected. All the staffs were exceptionally friendly and the services were outstanding. The rooms were very clean and the view was amazing.

2026-02-12 • via Nuitee
A
ayala • solo_traveller • mx
10
Pros:

Staff was helpful, Allowed us early check-in and was quick to respond to the needs.

2026-02-12 • via Nuitee
A
Atlas • solo_traveller • bs
10
Pros:

The staff was great, they prepared a really nice breakfast for us and were always willing to help us in anything we needed, they even helped us arranging the bus back to Hanoi. The location was amazing, we really enjoyed our time there.

2026-02-11 • via Nuitee
D
DAu • solo_traveller • bz
10
2026-02-11 • via Nuitee
J
Jules • extended_group • fr
9
2026-02-11 • via Nuitee
M
Magaña • solo_traveller • om
10
2026-02-10 • via Nuitee
R
rosa • solo_traveller • bs
10
Pros:

Great hotel with awesome view from rooftop. Staff were very helpful and flexible. We loved staying here.

2026-02-10 • via Nuitee
T
Talibi • solo_traveller • pt
10
Pros:

Staff were attentive and helpful and the facilities were very clean.

2026-02-10 • via Nuitee
C
Carrasco • solo_traveller • bo
10
Pros:

Loved this property, the staff were so friendly and nice! The breakfast was unreal, the views were surreal, we would come back for sure.

2026-02-09 • via Nuitee
L
Leon • solo_traveller • br
10
2026-02-09 • via Nuitee
P
Pal • solo_traveller • ro
10
Pros:

Wonderful experience, exceptional service, great team, management are around, attentive and always ask for feedback.

2026-01-31 • via Nuitee
K
Kumar • solo_traveller • jm
10
Pros:

Hospitality comes on top. The staff were welcoming, friendly, and very helpful..

2026-01-31 • via Nuitee
M
Malab • solo_traveller • ec
10
Pros:

Management was visible and interested. The staff were uniformly friendly. Rooms were very large and comfortable.

2026-01-31 • via Nuitee
J
Jex • solo_traveller • pa
10
Pros:

Staff was very accommodating, always eager to please, room always clean on time, would recommend the say and do it again.

2026-01-31 • via Nuitee
R
Raj • solo_traveller • om
10
Pros:

The staff were very friendly. Went above and beyond for me and my family. The room was brilliant, very clean.

2026-01-30 • via Nuitee
J
James • solo_traveller • mx
10
Pros:

We loved our stay and the staff were super friendly and helpful.

2026-01-29 • via Nuitee