The Inn at English Harbour

A slightly larger selection of fruits and yoghurts.

Nothing to report

Não há pontos a destacar

The entire facility feels tired and needs bringing into the 21st Century. It is an English Colonial estate and feels like it would be perfect for clientele in the early 1900s. The guests were mostly elderly English who wanted to be private and sit on the balcony reading a book. Low occupancy (May - start of low season) and British wet, cloudy weather didn't help. We can do that at home!! We had a car and saw most of the island , very little of which I would want to repeat. The roads and the infrastructure generally are terrible. The entire island looks a mess. Highlights were other hotels that would have been more appropriate for the visit...if you stayed put in the hotel. We will be unlikely to return to the island as there are much better alternatives in the Caribbean and elsewhere in the world.

the breakfast staff could be more attentive to guests. The spa should charge according to their stated room prices and not add on taxes and service in addition after a service in their spa.

a) The breakfast staff spent more time talking amongst themselves than looking after the guests. b) The Spa did not disclose in their price list that they would add 27% taxes and surcharges over and above their listed prices, except in the event if one had the service performed in the comfort of one's room which would be subject to a 20% surcharge. When questioning the increased price compared with the listed price after a spa service, the masseuse mentioned 'it happens all the time and I keep asking the hotel to make it more clear to guests'.

Beach Cabanas are shabby in comparison to suites. New beach bar adjacent very noisy. Dinner poor.

Food is relatively expensive. Shower wasn’t great, old head that was partially blocked. Breakfasts were very English, no local juices (orange and grapefruit) neither of which grow locally. No local style breakfast except once per week ( not available during our 5 night stay).

The furniture is very old , and not nice. Its very overpriced

Nothing

Think the Spa was overstated. Very old black sink for hair - two small rooms sparsely catered for. Hardly a Spa of 2024 standards

Food was not as good as other similar Caribbean venues. No-one expects/want elaborate cooking in the Caribbean, but this felt like very basic food. Under seasoned and fairly unimaginative. Management should tour other venues and compare. Also - wasn’t clear if policy on beach was to allow all comers to use loungers? Didn’t seem like security/staff paid much attention and even children were allowed (albeit they were very well behaved and quiet!). Management should spend a full day on the beach to observe goings on and get a better system in place as it would help staff manage it better.

Hard to find anything that we did not like.