Hotel Alt Deutz City-Messe-Arena KONTAKTLOSER SELF CHECK-IN

Hotels
6.3 (703 reviews)
Graf-Gessler-Str. 13-15 , Cologne , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
Grocery deliveries
Allergy-free room
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Small and uncomfortable rooms

Categories

Cleanliness
5.05
Several reviews pointed to cleanliness issues; particularly reports of dirty or poorly maintained facilities.
Service
8.05
Many guests noted that the staff was friendly and helpful, receiving positive mentions in various reviews.
Location
8.55
The location was frequently praised, as it is close to the LANXESS Arena and other amenities.
Room Quality
5.55
Room quality was criticized for being small, uncomfortable, and features like bunk beds being mentioned negatively.
Amenities
6.55
Basic amenities were noted, but a lack of comfort and other specifics resulted in a moderate score.
Value for Money
4.05
Numerous guests felt the price did not match the quality provided, particularly in light of cleanliness and room quality.
Food and Beverage
6.05
Limited mention of food, but positive comments about nearby dining options raise the score slightly.
Overall Experience
6.55
Mixed sentiments; while some enjoyed staff and location, the negative aspects significantly impacted overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:15

Property Description

Convenient Location
Located in the heart of Cologne, just a 4-minute walk from KölnMesse Exhibition Centre and the Lanxess Arena. Explore nearby attractions like the Cologne Chocolate Museum and Museum Ludwig.

Comfortable Rooms
Enjoy bright and cosy rooms equipped with modern amenities including free Wi-Fi, a flat-screen TV, and a private bathroom. Rest comfortably on the plush bed with quality linen and towels provided.

Nearby Attractions
Experience the charm of Cologne with attractions like the Old Town and Cologne Cathedral within 2.5 km. Easily accessible from Köln-Deutz Train Station, located only 900 meters away.

Ready to experience comfort and convenience in Cologne? Book your stay at Hotel Alt Deutz City-Messe-Arena now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 20 per day.

Location

Guest Reviews

6.3
Based on 703 reviews
Cleanliness: 5.05
Service: 8.05
Location: 8.55
Room Quality: 5.55
Amenities: 6.55
Value for Money: 4.05
Food and Beverage: 6.05
Overall Experience: 6.55
I
Ivonne • solo_traveller • de
5
Cons:

Zimmer entspricht nicht dem Bild im Internet und für 2 Personen viel zu klein

2026-04-11 • via Nuitee
C
Christoph • solo_traveller • de
8
2026-04-11 • via Nuitee
O
Oyer • family_with_children • ca
9
2026-04-08 • via Nuitee
P
Pia • couple • de
8
2026-04-08 • via Nuitee
A
Andrea • family_with_children • de
9
2026-04-07 • via Nuitee
S
Steffen • family_with_children • de
3
Direkt wieder verlassen
Pros:

Leider nichts: Leider nicht das Zimmer erhalten, das gebucht wurde. Die Bilder entsprechen auch nicht dem was man vorfindet.

2026-04-06 • via Nuitee
S
Shkoda • family_with_children • de
9
Cons:

Шумо изоляция очень плохая.

2026-04-05 • via Nuitee
O
okan • family_with_children • dk
3
Cons:

Deres check-in system var nede i hotellet så vi ventede i 2 timer før de fiksede problemet efter vi har talt med 4 medarbejder

2026-04-05 • via Nuitee
M
Monika • family_with_children • de
8
Pros:

Ideale Unterkunft wenn man zu einer Veranstaltung in der LANXESS - Arena will, kurzer Fußweg. Wir werden uns die Unterkunft merken fürs nächste Mal.

2026-04-04 • via Nuitee
Віталій • couple • ua
8
2026-04-04 • via Nuitee
R
Rafał • extended_group • pl
7
2026-04-02 • via Nuitee
H
Hana • family_with_children • cz
9
2026-04-02 • via Nuitee
S
Serge • solo_traveller • lu
7
Perfekte Lage und unkompliziert
Pros:

Die Lage und das unkomplizierte System per Handy

Cons:

Zimmer eher spärlich, sehr klein und altmodisch besonders das Badezimmer

2026-04-01 • via Nuitee
F
Franziska • extended_group • de
9
2026-03-31 • via Nuitee
L
Leigh • solo_traveller • gb
5
Pros:

Security code works easily on the front door

Cons:

Room very small - difficult to get down the side of the bed

2026-03-30 • via Nuitee
G
Gamero • extended_group • es
6
2026-03-26 • via Nuitee
K
Kristin • solo_traveller • de
7
2026-03-26 • via Nuitee
P
Pedro Antonio • couple • mx
6
2026-03-26 • via Nuitee
T
Toryalai • solo_traveller • gb
10
Pros:

Location, staff

2026-03-26 • via Nuitee
J
Julian • couple • de
8
2026-03-24 • via Nuitee