The Mini Hotel -Birmingham City-FREE BREAKFAST

Hotels
4.9 (367 reviews)
211 Harborne Lane , Birmingham , gb

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Ironing service
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Cons:
Total scam
Lost Money
Fraud

Categories

Cleanliness
3.86
The property does not exist and is described as a scam, indicating very poor cleanliness standards.
Service
9.33
There were issues with communication and lack of response, but some references to standard service processes.
Location
4.87
The hotel does not exist, indicating a poor location experience.
Room Quality
3.82
No rooms available as the property does not exist.
Amenities
3.85
The amenities cannot be assessed as the hotel is a scam.
Value for Money
3.81
Guests reported financial loss due to scams and flight cancellations, indicating very low value for money.
Food and Beverage
6.86
Not explicitly mentioned in reviews; assumed standard quality for this hotel tier.
Overall Experience
2.83
Overall experience is described as disastrous due to the fraudulent nature of the property.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 22:00

Property Description

Convenient Location: Situated near University of Birmingham and key attractions like Cadbury World and Broad Street.

Comfortable Accommodation: Enjoy non-smoking rooms with modern amenities including flat-screen TV, private bathroom, and complimentary breakfast.

Free WiFi and Dining Options: Stay connected with free WiFi and savor a buffet breakfast each morning at our on-site restaurant.

Experience convenience and comfort at The Mini Hotel - Birmingham City. Book now for an unforgettable stay!

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

4.9
Based on 367 reviews
Cleanliness: 3.86
Service: 9.33
Location: 4.87
Room Quality: 3.82
Amenities: 3.85
Value for Money: 3.81
Food and Beverage: 6.86
Overall Experience: 2.83
J
Jean
2
Pros:

This place did not exist. It was a house for students and we have evidence of landlords tel no. To confirm this.
It was a total scam and we would like a refund of our money please.
We were left stranded and had to find other accommodation.

2025-09-20 via Nuitee
P
Patel couple gb
1
Pros:

It’s fraud it’s not property I. Was gone there and they nobody any room someone out and told me you go back here no any hotel no room nothing.. so please I request you this is no property

2025-09-19 via Nuitee
J
James solo_traveller gb
1
SCAM! DOESNT EXIST! I LOST SO MUCH MONEY GETTING A DIFFERENT HOTEL! The students living in the property said this has h
Pros:

NOTHING THERE WASNT ONE!!!

Cons:

EVERYTHING ITS A SCAM

2025-09-19 via Nuitee
S
Simon solo_traveller gb
1
DO NOT Book scam
Cons:

This place doesn't exist , address is someone's house who knows nothing about any hotel

2025-09-19 via Nuitee
Z
Zoe couple gb
1
Pros:

THIS IS NOT A HOTEL!! PLEASE DONT BOOK!! WE SHOWED UP AND THERE WERE PEOPLE LIVING THERE AND SAID THIS HAD BEEN HAPPENING FOR WEEKS IT JUST HASNT BEEN TAKEN DOWN OFF ANY WEBSITES YET SO I HAD TO FIND IMMEDIATE ACCOMMODATION WHICH COST ME AN ADDITIONAL £175!!

2025-09-18 via Nuitee
solo_traveller gb
1
SCAM
Pros:

Nothing - scam

Cons:

Property no longer a hotel. IS A SCAM

2025-09-17 via Nuitee
S
Syed Kashaf solo_traveller gb
1
2025-09-12 via Nuitee
A
Amy couple gb
1
Scammers
Pros:

I don’t know why this advert is still up because it is a scam and it’s not a hotel it’s someone’s house ! Loads of people have been scammed and I’m still waiting for a refund

Cons:

The fact I got scammed went all the way there on my birthday for it to be someone’s house

2025-09-11 via Nuitee
O
OMC couple gb
1
It was a scam and the property was full of students
2025-09-10 via Nuitee
D
Dave couple gb
1
Don't book
Pros:

Took money for booking when it's closed

Arrived late at night and was told no longer a hotel !

Emailed booking.com and tryed the contact number multiple times times

No reply. Called booking.com when found out it was no longer the hotel and they said they would call me back with an alternative hotel (2am) within 30mins no call just an email saying booking had been cancelled at 5am

Called them again 8am this morning and they said they are still looking for a replacement hotel !

No point now as it's the next day and I was going home !

Told I had to wait 7-12 days for a refund

I'm now out of pocket for 2 hotels and taxis to and from 2 different hotels

Won't be using booking.com again either

Useless

Cons:

Took money for booking when it's closed

Arrived late at night and was told no longer a hotel !

Emailed booking.com and tryed the contact number multiple times times

No reply. Called booking.com when found out it was no longer the hotel and they said they would call me back with an alternative hotel (2am) within 30mins no call just an email saying booking had been cancelled at 5am

Called them again 8am this morning and they said they are still looking for a replacement hotel !

No point now as it's the next day and I was going home !

Told I had to wait 7-12 days for a refund

I'm now out of pocket for 2 hotels and taxis to and from 2 different hotels

Won't be using booking.com again either

Useless

2025-09-07 via Nuitee
C
Cristiane couple gb
1
I didn’t stay because there is no hotel
Pros:

Nothing because the hotel doesn’t exist.

Cons:

Nothing because the hotel doesn’t exist.

2025-09-04 via Nuitee
C
Connor solo_traveller gb
1
2025-09-04 via Nuitee
R
robert couple gb
1
Pros:

Never got in .they never semt codes so i had nowhete to stay .no answer from contact phone

2025-09-04 via Nuitee
J
Jane couple gb
1
Totally fraud
Pros:

The place it’s a fraud , the hotel don’t exist anymore

Cons:

The place it’s not a hotel it’s a council hotel for students

2025-09-03 via Nuitee
M
Meema couple gb
1
2025-09-01 via Nuitee
A
Abel extended_group gb
9
2025-09-01 via Nuitee
Z
zinkeviciene solo_traveller gb
1
Pros:

NEBERA TOKIO VIEZBUCIO JIS PARDUOTAS IR NEVYGDO VEIKLOS APGAUDINEJA ZMONES IR NEGRAZINA PINIGU!!!!!

Cons:

NEBERA TOKIO VIEZBUCIO JIS PARDUOTAS IR NEVYGDO VEIKLOS APGAUDINEJA ZMONES IR NEGRAZINA PINIGU!!!!!

2025-08-29 via Nuitee
R
robert solo_traveller gb
1
Disastrous
Pros:

Nothing

Cons:

They nevet sent me the key codes again for the 3rd timr ,no response from phone txt or voicrmail .left again for the last time with no room for the night and no refund .book at your peril

2025-08-28 via Nuitee
S
Stina extended_group be
1
SCAM! Verlaten, onbemand, heel slecht.
Pros:

Niets. Bij aankomst konden we niet inchecken wegens 'dubbele boeking'.
Toen ik aankomstuur doorgaf, kreeg ik telefonisch te horen dat het niet mogelijk zou zijn om in te checken.

Cons:

Alles! Parkeren is zogezegd mogelijk, maar dit is in de omliggende straten. Bij aankomst geen duidelijk huisnummer.
Zag er verlaten uit. Blijkt dat ze een dubbele boeking had. Ik betwijfel dit ten zeerste. Ik hoop op een volledige terugbetaling.

2025-08-24 via Nuitee
A
Andrew couple gb
1
It is disgraceful that this property is still listed on your website. It is a SCAM! Do NOT BOOK!!!
Pros:

Do NOT book this hotel. It is a SCAM! We arrived on Friday night (15.08.25) with a car load of stuff for my son's wedding on Sat 16th. You CANNOT get in and it was turned into a Housing Association property on the 1st August 2025. It is still on the Booking dot com website and is NOT a hotel. The telephone number is not answered (rang it 15+ times) and it now goes to answerphone. They have scammed us over £106 and we had to find another hotel for two nights, last minute, which cost us £282.22! Do NOT book this hotel! It is now managed by Brittany Properties on behalf of Dawson's Housing Association.

Cons:

As above. It is disgraceful that this property is still listed on your website. It is a terraced house and NOT a hotel. It is a complete SCAM!

2025-08-18 via Nuitee