Arbio I Luxury Apartments in East Side Gallery

Hotels
8.7 (1153 reviews)
20 Mühlenstraße , Berlin , de

Facilities

Non-smoking rooms
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Ironing service
Non-smoking throughout
Private check-in/check-out
Concierge service
See all facilities

Review Highlights

Pros:
Excellent location
Responsive service
Clean accommodations
Cons:
High deposit fee
Complaints about cleanliness
Uncomfortable sofa bed

Categories

Cleanliness
8.31
Reviews indicate areas of concern regarding cleanliness, including complaints about dirty bathrooms.
Service
9.08
Multiple reviews highlight excellent and responsive service from staff.
Location
9.12
Guests praise the excellent location close to the concert venue and central areas.
Room Quality
8.57
Rooms are generally described as beautiful and well-arranged, though some guests found the sofa bed uncomfortable.
Amenities
8.6
Amenities mentioned positively but some suggestions for improvement were noted.
Value for Money
8.56
Generally considered good value, although the high deposit was a drawback for some.
Food and Beverage
8.61
Not explicitly mentioned; assumed standard for this hotel tier.
Overall Experience
8.78
Most reviews reflect a very positive overall experience with intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 22:36

Property Description

Luxury Apartments in East Side Gallery

Convenient Location: Situated in Berlin, just 200 meters from the iconic East Side Gallery, our luxury apartments offer a prime location for exploring the city's vibrant art scene.

Modern Amenities: Enjoy the comfort of soundproof rooms, a garden, free WiFi, and a terrace for relaxing after a day of sightseeing. The private entrance and family rooms make it ideal for all travelers, while the picnic area adds a charming touch.

Fully Equipped Units: Each unit features a fully equipped kitchen, a flat-screen TV, and a private bathroom with modern amenities. From the walk-in shower to the kitchenware and coffee machine, we ensure a comfortable stay for our guests.

Ready to experience luxury and convenience in Berlin? Book your stay at Luxury Apartments in East Side Gallery now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.7
Based on 1153 reviews
Cleanliness: 8.31
Service: 9.08
Location: 9.12
Room Quality: 8.57
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.78
L
Liliana Mirela extended_group de
9
Cons:

The sofa bed was very uncomfortable .

2026-03-27 via Nuitee
J
Johanna couple fi
9
Pros:

We were attending a concert nearby and the property was a two minute walk away which was perfect. The studio was spacious and the apartment building itself was modern and clean. 10 minutes by uber to the center and a train station nearby.

Cons:

The bed and sofa bed were a little bit uncomfortable and on the harder side.

2026-03-26 via Nuitee
J
julia solo_traveller de
9
2026-03-26 via Nuitee
U
Ulrike extended_group de
6
Modernes Appartement in guter Lage mit aber schlechter Kundenbetreuung bei einem Problem
Pros:

Schönes modern eingerichtetes Appartement in der Nähe des Ostbahnhof. Zu dritt war es etwas eng, aber die Einrichtung und das Ambiente waren sehr gut.

Cons:

Leider fehlte ein Bettlaken für das Sofa. Trotz direktem Kontakt der angegebenen Telefonnummer passierte 24 h lang gar nichts. Kein Rückruf und keine adäquate Reaktion auf weitere Anfragen per Nachricht. Offenbar fühlte sich niemand zuständig, sich darum zu kümmern. Dies ist kein guter Kundenservice.

2026-03-24 via Nuitee
J
Joerg couple de
7
Pros:

Lage in unmittelbarer Nähe der Uber Arena - ist dann zu empfehlen, wenn man nach einem Konzert noch in Berlin fußläufig entfernt übernachten möchte. Bei Rückfragen war das Team von Arbio immer sofort erreichbar. Einfacher Check in und Check out.

Cons:

Preis-Leistungsverhältnis - steht in keinem Verhältnis bezogen auf die Lage (Dunkel/Erdgeschoss), Lautstärke - in Abhängigkeit der Lage zur Straßenseite, Ausstattung und Größe.

2026-03-22 via Nuitee
D
David couple cz
9
Perfect place for a couple visiting Berlin, relatively inexpensive and close to transport etc.
Pros:

It was very convenient for a short stay.

Cons:

Impersonal

2026-03-20 via Nuitee
P
Preston couple no
9
Pros:

In and out was very smooth.

2026-03-19 via Nuitee
R
Richard solo_traveller de
9
Great stay.
Pros:

Everything

Cons:

Nothing. It was a bit difficult to get into the building on arrival but after that it was fine

2026-03-16 via Nuitee
A
Andreas family_with_children de
8
2026-03-16 via Nuitee
R
Ronald solo_traveller de
10
2026-03-13 via Nuitee
M
Marek family_with_children cz
8
2026-03-11 via Nuitee
I
Ilka family_with_children de
8
Pros:

Perfekte Lage

2026-03-10 via Nuitee
J
Johannes couple de
10
2026-03-09 via Nuitee
J
JUAN PABLO solo_traveller es
9
Lo recomiendo
Pros:

No contraté desayuno, pero el apartamento ofrecía opciones de café con cápsulas. E hotel, para mi intención de viaje, tiene una ubicación excelente.

Cons:

El edredón era pequeño para la dimesión de la cama, pero la habitación estaba muy bien aclimatada

2026-03-09 via Nuitee
solo_traveller kr
10
Pros:

숙소 깨끗하고 꽤 넓습니다.
특히 주방과 식기세척기, 청소기 등 필요한 모든게 있습니다. 근처 역사 안 마트에사 장을 봐서 요리해먹는 시간이 제일 좋았네요.
주요 관광지나 기차역으로 가는 300번 버스가 바로 앞에 있습니다.

다만 기차연착으로 늦게 셀프체크인 하는 부분을 늦게 발견해서 많이 헤맸습니다. 같은 건물 여러 거주민들이 도와주셔서 무사히 체크인했지만, 좀 어려울 수 있습니다.
아 또 1층입니다! 겨울이지만 환기를 위해 창문을 열었더니 행인들과 눈마주치는 일이 많았네요.

2026-03-06 via Nuitee
W
Weronika extended_group pl
10
2026-03-05 via Nuitee
A
Annett extended_group de
10
2026-03-02 via Nuitee
M
Michelle couple de
9
2026-03-02 via Nuitee
M
Mikołaj couple pl
10
2026-03-01 via Nuitee
L
Luisa couple de
6
Cons:

Gab leider mehrere Käfer im Bad und Wohnbereich

2026-02-27 via Nuitee