Galt House Hotel, A Trademark Collection Hotel

Hotels
Trademark
8.6 (2896 reviews)
140 North 4th Street , Louisville , us

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Spacious Rooms
Cons:
High Parking Fees
Occasional Service Delays

Categories

Cleanliness
8.41
Most reviews mention that the hotel was clean and well-maintained, but a few guests had complaints about specific aspects like the bed.
Service
8.88
Guests praised the friendly and professional staff, but there were minor complaints about responsiveness in some instances.
Location
8.92
The location received high marks for its proximity to attractions and downtown, making it a favorite among guests.
Room Quality
8.47
Rooms were generally considered spacious and comfortable, though a few guests found issues with specific beds.
Amenities
8.6
Facilities such as restaurants and lounges were highlighted as positives, though some upgrades could be made.
Value for Money
8.26
Most guests found the hotel a good value, though a few mentioned certain aspects, like parking fees, felt overpriced.
Food and Beverage
8.61
The restaurants onsite and room service received good feedback, although some prices were noted as high.
Overall Experience
8.68
Overall, guests reported a pleasurable stay with many stating they would return, despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:40

Property Description

Luxurious Riverside Hotel in the Heart of Louisville

Full-Service Spa and Fine Dining
Indulge in relaxation at the XHale Spa-Salon on the 17th floor or treat your taste buds to exquisite dining at RIVUE restaurant among the 6 dining options available.

Convenient Amenities and Proximity to Attractions
Enjoy modern rooms with stunning city and river views, equipped with all necessities. Stay fit at the rooftop gym, shop at the lobby stores, and benefit from the UPS store. Plus, easy access to the Louisville Arena and Louisville International Airport.

Seamless Stay Experience
With free Wi-Fi, exceptional service, and a covered walkway to the KFC Yum! Center, Galt House Hotel ensures a convenient and memorable stay in Louisville.

Book now for an unforgettable experience at Galt House Hotel!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    No special conditions apply for groups.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 30 per day.

Location

Guest Reviews

8.6
Based on 2896 reviews
Cleanliness: 8.41
Service: 8.88
Location: 8.92
Room Quality: 8.47
Amenities: 8.6
Value for Money: 8.26
Food and Beverage: 8.61
Overall Experience: 8.68
T
Tammy couple us
10
Helpful staff
Pros:

Company event

Cons:

N/A

2026-06-13 via Nuitee
L
Lisa couple us
10
2026-06-13 via Nuitee
H
Hananel solo_traveller il
10
Pros:

מיקום
נקי
שירות יעיל ומהיר
חדרים גדולים

2026-06-13 via Nuitee
M
Marjorie family_with_children us
10
2026-06-12 via Nuitee
L
LaDonya couple us
10
Pros:

Very spacious and clean rooms

2026-06-12 via Nuitee
D
Damaris solo_traveller us
10
2026-06-11 via Nuitee
A
Ariel solo_traveller us
10
Pros:

Close to everything. Great location!

Cons:

The gift shops were never open.

2026-06-10 via Nuitee
C
Candace solo_traveller us
10
Pros:

Location

Cons:

Cleanliness.

2026-06-08 via Nuitee
M
Mikyoung solo_traveller us
10
Pros:

Ohio River view!!🌷

2026-06-08 via Nuitee
P
Paul solo_traveller gb
6
Pros:

Our trip to Louisville was part of a road trip. the location was perfect for all things planned to do during stay

Cons:

The little coffee outlet Thelma's was disappointing due to one particular member of staff who was rude and unhelpful. This does reflect on the hotel, unfortunately

2026-06-08 via Nuitee
C
Christina couple us
10
A charming historic hotel with a lot to offer locals and tourists alike
Pros:

I loved the proximity to Whiskey Row and different museums like Louisville Slugger and Muhammad Ali. The hotel is beautiful and the staff were friendly. This hotel offers a little bit of everything so you really don’t have to leave if you didn’t want to.

Cons:

I liked that the hotel had multiple stores for shopping but often times they were closed despite the hours listed saying they would be opened. This felt misleading and we tried multiple times to visit the shops but they were always closed. This would be the only suggestion I would give. The rest of my stay was amazing

2026-06-06 via Nuitee
R
Robin solo_traveller us
10
Pros:

Beautiful, historic hotel with everything you need.

Cons:

Nothing to complain about.

2026-06-06 via Nuitee
M
Melissa family_with_children us
8
Wonderful Repeat Stay!
2026-06-05 via Nuitee
R
Rachel solo_traveller us
7
2026-06-05 via Nuitee
C
Carita couple gb
10
Pros:

Beautiful hotel in a great location.

2026-06-05 via Nuitee
A
Ami couple us
10
2026-06-04 via Nuitee
S
Shawn couple us
9
Overall great and comfortable holtel, could use upgrades to the garage.
Pros:

the bed in the east tower was comfortable, the room was quiet, the lobby is bright and welcoming, Great location to everyting.

Cons:

the cost for parking for a run down garage

2026-06-03 via Nuitee
G
Gregory solo_traveller us
8
2026-06-02 via Nuitee
B
Benjamin solo_traveller us
9
2026-05-29 via Nuitee
G
Gail couple us
3
Would not stay here again nor recommend their rooftop restaurant, Swizzle.
Pros:

The staff were helpful in moving us to a larger suite when we got a queen room instead of the king we paid for and the hallway and room smelled badly of cigarette smoke.

Cons:

That our room smelled like cigarettes and we had to complain and be moved. Old property and not updated for the price. Also the rooftop restaurant really only catered to a table next to us with 4 men who were paying for a ton of alcohol (Kentucky Derby week) so our waiter was pretty much only waiting on them although we were celebrating our anniversary.

2026-05-28 via Nuitee