Crystal Inn Gessner- Near Sam Houston Racepark

Hotels
8.7 (174 reviews)
10835 North Gessner Road , Houston , us

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean
Quiet Location
Friendly Staff
Good Value
Cons:
Noise Issues
Cleanliness Concerns
Bugs

Categories

Cleanliness
7.78
Multiple reviews mentioned cleanliness but there were also significant complaints about bugs and musty smells.
Service
9.25
Overall, service was positively mentioned, except for some dissatisfaction regarding staff.
Location
9.29
The location was frequently praised as quiet and convenient for work.
Room Quality
8.24
General comfort and quality were noted, but issues like noise and thin bedding were mentioned.
Amenities
8.77
Good selection of TV apps and basic available amenities received positive remarks.
Value for Money
8.73
The price was considered fantastic for the location and amenities.
Food and Beverage
8.78
Not explicitly mentioned, assumed standard quality for this hotel tier.
Overall Experience
8.75
There were diverse experiences, but many expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:12

Property Description

Convenient Location: Located near key attractions like CityCentre Plaza and Memorial Park, experience the best of Houston at Crystal Inn Gessner.

Modern Amenities: Enjoy air-conditioned rooms with free WiFi, flat-screen TVs, and 24-hour room service for your comfort.

Traveler-Friendly: With a non-smoking policy and a 24-hour front desk, our hotel ensures a convenient and hassle-free stay.

Experience comfort and convenience at Crystal Inn Gessner- Near Sam Houston Racepark. Book your stay today for an unforgettable Houston getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.7
Based on 174 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 8.75
T
Timothy • couple • us
9
2026-08-23 • via Nuitee
T
Timothy • couple • us
10
2026-08-23 • via Nuitee
L
Lisette • solo_traveller • us
7
.
Pros:

Friendly demeanor...they were kind enough to receive a delivery on my behalf, and responded quickly when I needed assistance with my room door lock.

Cons:

.

2026-08-19 • via Nuitee
D
Deona • solo_traveller • us
6
The first room was a smoking room which I didnt want hen when we got a new room and there was hair around the shower. We
Pros:

The television

Cons:

The lack of cleanliness and lack of amenities.

2026-08-18 • via Nuitee
T
Timothy • couple • us
9
Pros:

Very, very clean

2026-08-16 • via Nuitee
W
WILLIAMS • solo_traveller • us
4
Pros:

It was clean

Cons:

People playing loud music at late hours told the office working they didn’t solve the problem

2026-08-14 • via Nuitee
V
Victoria • couple • us
1
Cons:

Everything. Staff is very rude

2026-08-10 • via Nuitee
T
Trey • solo_traveller • us
10
2026-08-05 • via Nuitee
A
Aloi • solo_traveller • us
10
You get a lot more for the value. Highly recommended!
Pros:

The room came with a nice fridge and microwave which I felt added more value than what I initially paid for. The space was meticulously clean and you could tell that the staff keeps on top of everything when it comes to the conditions of the room. The staff is also very attentive and pleasant and they made me feel very welcome. I would definitely return in the future.

Cons:

My only criticism has to do with address listing. Somehow I think the address might be inaccurate because on two occasions when I ordered a lyft ride to drop me off here, the GPS coordinates took my driver to a dead end alleyway behind the hotel. On both occasions the driver had to figure out how to get to the correct destination from there. From then on, I had no choice but to use the other hotel in the parking lot over as a drop off point so as to prevent the same thing happening again. Otherwise it was just a minor inconvenience, nothing more.

2026-08-04 • via Nuitee
D
Damaija • couple • us
1
2026-07-25 • via Nuitee
C
Candi • couple • us
10
Pros:

The kitchenette!

Cons:

Shower water pressure was extremely low.

2026-07-06 • via Nuitee
L
Lazerick • couple • us
10
2026-06-27 • via Nuitee
B
Bouie • couple • us
8
2026-06-16 • via Nuitee
J
Joseph • couple • us
8
Quiet, comfortable, like home stay minus having breakfast available
Pros:

Fire TV , comfy Bed

Cons:

No breakfast, no ironing board.

2026-06-15 • via Nuitee
S
Stenson • solo_traveller • us
10
2026-06-15 • via Nuitee
G
Genuine • solo_traveller • us
10
2026-06-09 • via Nuitee
S
Shields • solo_traveller • us
10
Pros:

It great

Cons:

It nothing wrong

2026-06-06 • via Nuitee
A
Aubreigh • couple • us
10
Amazing
Pros:

It was a very peaceful neighborhood

Cons:

N/A

2026-06-01 • via Nuitee
M
Ms. Sherika 2 U • solo_traveller • us
1
If you value your life, don't stay here.
Pros:

Nothing.

Cons:

Horrible experience. Woke up late morning to a man screaming in the parking lot for a man to come out so he can fight him and if not he would shoot the hotel up.

2026-05-27 • via Nuitee
O
Oluwatofunmi • couple • us
9
2026-05-19 • via Nuitee