Crystal Inn Gessner- Near Sam Houston Racepark

Hotels
8.7 (148 reviews)
10835 North Gessner Road , Houston , us

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Non-smoking throughout
Staff adhere to local safety protocols
Physical distancing rules followed
Cashless payment available
First aid kit available
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Review Highlights

Pros:
Clean
Quiet Location
Friendly Staff
Good Value
Cons:
Noise Issues
Cleanliness Concerns
Bugs

Categories

Cleanliness
7.78
Multiple reviews mentioned cleanliness but there were also significant complaints about bugs and musty smells.
Service
9.25
Overall, service was positively mentioned, except for some dissatisfaction regarding staff.
Location
9.29
The location was frequently praised as quiet and convenient for work.
Room Quality
8.24
General comfort and quality were noted, but issues like noise and thin bedding were mentioned.
Amenities
8.77
Good selection of TV apps and basic available amenities received positive remarks.
Value for Money
8.73
The price was considered fantastic for the location and amenities.
Food and Beverage
8.78
Not explicitly mentioned, assumed standard quality for this hotel tier.
Overall Experience
8.75
There were diverse experiences, but many expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:12

Property Description

Convenient Location: Located near key attractions like CityCentre Plaza and Memorial Park, experience the best of Houston at Crystal Inn Gessner.

Modern Amenities: Enjoy air-conditioned rooms with free WiFi, flat-screen TVs, and 24-hour room service for your comfort.

Traveler-Friendly: With a non-smoking policy and a 24-hour front desk, our hotel ensures a convenient and hassle-free stay.

Experience comfort and convenience at Crystal Inn Gessner- Near Sam Houston Racepark. Book your stay today for an unforgettable Houston getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 148 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 8.75
L
Luz Anyela • solo_traveller • co
8
Pros:

La atención del personal, un lugar cómodo y organizado

Cons:

Son oscuras las habitaciones. O la q me toco a mi sí

2026-04-07 • via Nuitee
S
Shields • couple • us
7
Pros:

It good

Cons:

It toilet n water nasty

2026-03-30 • via Nuitee
C
Camrynn • couple • us
10
2026-03-30 • via Nuitee
G
Genuine • solo_traveller • us
10
2026-03-28 • via Nuitee
K
Kiaria • couple • us
1
Not good
Pros:

Nothing

Cons:

The beds had hair in them and the pillow cases was very dirty and the mattress pad was not changed it had old blood dried up on the 2nd bed we went bought our own sheets and pillows being that it was already late

2026-03-26 • via Nuitee
D
Dara • solo_traveller • us
10
2026-03-25 • via Nuitee
J
Janee • extended_group • us
10
Pros:

Friendly and helpful staff and the rooms are clean as a whistle!

Cons:

I enjoyed EVERYTHING

2026-03-19 • via Nuitee
A
Amandeep • solo_traveller • us
10
2026-03-18 • via Nuitee
J
Jakia • couple • us
10
2026-03-16 • via Nuitee
K
Krista • solo_traveller • us
6
Pros:

The bed was comfortable. Location was good.

Cons:

It was incredibly loud. From the street racers and trucks on the highway to other guests outside my door. I'm a light sleeper and it was rough. Not very clean. Smelled like weed outside when I walked up.

2026-03-15 • via Nuitee
M
Monica • couple • us
8
We definitely enjoyed our stay
Pros:

The property was very clean quiet and seemed to be updated. There was a full size refrigerator, microwave, cooktop and a kitchen sink in the room. Staff was very nice and accommodating.

Cons:

The only thing I would say is that they don’t offer breakfast, but for the price I can’t really complain about that. Very affordable.

2026-03-09 • via Nuitee
T
Titus • couple • us
9
2026-03-07 • via Nuitee
H
houston • couple • us
10
2026-03-02 • via Nuitee
T
Tamara • couple • us
8
It was ok
Pros:

It was quiet

Cons:

They rushed me out and refused a late check out without me going to the office. If I was getting up what was the used in staying late

2026-03-02 • via Nuitee
F
Frederick • couple • us
10
Nice place.
Pros:

Obviously the new owner is investing money in the property. Newly paved secure parking lot, our room was newly remodeled, other rooms in process of remodeling. Kitchen facilities- countertop stove & refrigerator. Just bring your own utensils.
Owner is honest- he didn't realize I had paid via Bookings when I checked in, but within 10 minutes he realized his mistake and refunded the double billing immediately. I would not have caught it otherwise until several days later.

Cons:

It took me awhile to figure out the stove top functions. Also, luckily I had my own utensils, dishes and pot for boiling water for my coffee since I'm on an extended road trip and often will camp.
But this is still a bonus over most places I've stayed, even national chains- which I try to avoid, preferring 'mom and pop' motels.

2026-03-01 • via Nuitee
H
hud • couple • us
8
2026-02-14 • via Nuitee
I
Ismenia • couple • us
10
2026-02-11 • via Nuitee
R
Reams • couple • us
10
Pros:

Very clean and fresh inside and great for the night's stay I had passing through on a road trip! Thank you so much! I was impressed they even provided toothbrushes 🥲 we've all been there

Cons:

The bedding itself was really cheap quality

2026-02-08 • via Nuitee
L
Lee • couple • us
10
2026-01-28 • via Nuitee
K
KEVIN • couple • us
6
2026-01-23 • via Nuitee