The Shore Kota Kinabalu By Perfect Host Borneo

Hotels
7.4 (214 reviews)
Jalan Lapan Belas , Kota Kinabalu , my

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Non-smoking throughout
Shallow end
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Good location
Bright rooms
Convenient to walk around
The bed
Sea view
City centre and near gaya street
The location and views were good.
Cons:
Poor cleanliness
Issues with housekeeping
Unprofessional behavior from staff
Unwelcoming atmosphere
Noisy surroundings
Basic facilities
Sofa was dirty
No rubbish bin in the toilet and sewage smell in the room
Musty smell in the room
Stained and flimsy towels
Fruit flies in the room
Elevator super hot

Categories

Cleanliness
3.8
Several guests complained about poor cleanliness, including dirty walls and a sewage smell in the room.
Service
4.6
Multiple guests mentioned issues with housekeeping, unprofessional behavior from staff, and an unwelcoming atmosphere.
Location
7.6
Location was highlighted as a positive aspect by many guests, with easy access to food and key landmarks.
Room Quality
5.7
Mixed feedback on room quality, with some guests appreciating bright rooms while others found them uncomfortable and old.
Amenities
5.7
No specific feedback on amenities mentioned in the reviews.
Value for Money
6.4
Guests had mixed feelings about the value for money, with some mentioning noisy surroundings and basic facilities.
Food and Beverage
0
No specific feedback on food and beverage services mentioned in the reviews.
Overall Experience
7.5
Despite some negative feedback, many guests had a positive overall experience and would consider returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-09-05 04:27

Property Description

Luxurious Amenities
Experience a comfortable stay with modern amenities like a well-fitted kitchen, flat-screen TV, and private bathroom with a hair dryer.

Convenient Location
Located just 200 meters from Filipino Market Sabah, our hotel offers easy access to popular attractions like KK Esplanade and Atkinson Clock Tower.

Relaxing Outdoor Pool
Unwind by our outdoor swimming pool while enjoying breathtaking sea views, creating the perfect vacation ambiance.

To book your stay at The Shore Kota Kinabalu By Perfect Host Borneo and enjoy these features, visit our website now!

Important information:

This property will not accommodate hen, stag or similar parties.
Please inform The Shore Kota Kinabalu By Perfect Host Borneo in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A damage deposit of MYR 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

7.4
Based on 214 reviews
Cleanliness: 3.8
Service: 4.6
Location: 7.6
Room Quality: 5.7
Amenities: 5.7
Value for Money: 6.4
Food and Beverage: 0
Overall Experience: 7.5
A
Amina solo traveller de
1
They claim these are hotel rooms, but in reality, these are basic apartments at best. This is not a
Cons:

Poor experience – not recommended

I stayed here for 5 nights, and unfortunately the room was never cleaned.
No bed was ever made, no trash removed. housekeeping did not show up once. I had to take out my own rubbish.

The room smelled like sewage, the walls were dirty, and the bathroom had no power outlet for a hairdryer or razor.
There were no bedside or floor lamps, and switching off the main light meant walking across the entire room.

The beds were uncomfortable, and the hotel in general felt old and run-down.
Some cleaning staff were audibly playing loud YouTube videos in the hallway and chatting, which was not professional at all.
The reception staff didn’t greet guests, and overall the atmosphere was cold and unwelcoming.

I believe this is not just about the staff, but about poor management.
The hotel seems to be run by people with no proper hospitality training.

Sadly, I cannot recommend this place

2025-07-11 via Nuitee
A
Amirul family with young children my
10
Exceptional
2025-07-06 via Nuitee
G
Gary family with young children bn
8
Will be back.....My mom like it very much...
Pros:

Location, Room are bright

Cons:

The smell in the toilet and lift seem to be very slow...

2025-06-14 via Nuitee
N
Norfazalina family with young children my
6
Pleasant
2025-06-13 via Nuitee
J
Jason young couple my
10
Exceptional
2025-06-06 via Nuitee
D
Dung group dk
5
Passable
2025-06-01 via Nuitee
A
Azhar young couple my
10
Exceptional
2025-05-23 via Nuitee
Z
Zulkiflee solo traveller my
10
Exceptional
2025-05-23 via Nuitee
D
Deaniel young couple my
10
Exceptional
2025-05-22 via Nuitee
D
Deaniel young couple my
10
Exceptional
2025-05-22 via Nuitee
D
Deborah young couple my
10
Exceptional
2025-05-21 via Nuitee
N
Norizan young couple my
7
Good
Pros:

Easy find the food

Cons:

The lift too slow

2025-05-19 via Nuitee
Y
Ying young couple my
10
Exceptional
2025-05-17 via Nuitee
L
Lolita young couple au
10
Exceptional
2025-05-06 via Nuitee
J
John solo traveller gb
8
Very good
Pros:

No applicable

Cons:

Recepttion

2025-05-01 via Nuitee
M
Muhamad review category business travellers my
8
value for money
Pros:

location

Cons:

noisy

2025-04-30 via Nuitee
C
Chylessia solo traveller my
5
Passable
2025-04-29 via Nuitee
M
Mylene solo traveller my
4
Disappointing
Cons:

Sofa was dirty

2025-04-29 via Nuitee
R
Roslan solo traveller my
10
Exceptional
2025-04-28 via Nuitee
D
Daryl young couple my
10
Exceptional
2025-04-26 via Nuitee