Hotelito del Mar Playa del Carmen

Hotels
8.6 (226 reviews)
20 Avenida Norte , Playa del Carmen , mx

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Great location
Cons:
Limited breakfast options
Cleanliness issues
Noise from surroundings

Categories

Cleanliness
8.06
Some issues with cleanliness noted, including rooms not being thoroughly cleaned and a need for more attention to detail.
Service
10
Staff members were amazing and very friendly, with attentive service highlighted throughout reviews.
Location
9.53
Located near many shops and beaches, making it convenient for guests.
Room Quality
8.57
Rooms were generally comfortable and spacious but had issues reported, such as lack of curtains.
Amenities
8.02
Limited amenities such as breakfast options and need for improvements in room supplies.
Value for Money
8.55
Overall value felt reasonable, though breakfast and some amenities could improve the experience.
Food and Beverage
7.01
Breakfast options were noted to be limited and not up to standard for the hotel tier.
Overall Experience
9.06
Overall stay was positive despite some issues, and most feedback was favorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:49

Property Description

Luxurious Apartments with Rooftop Pool

Hotelito del Mar Playa del Carmen offers spacious apartments equipped with all the amenities you need for a comfortable stay. Each apartment features a living room, kitchen, bedroom, and bathroom with complimentary toiletries. Enjoy the stunning rooftop pool with panoramic views, perfect for relaxing and soaking up the sun.

Convenient Services and Free WiFi

Experience top-notch service with a tour desk, luggage storage, and complimentary boarding pass printing. Stay connected with free WiFi available throughout the property. The hotel ensures a hassle-free stay with these convenient services tailored to meet all your needs.

Prime Location near the Beach and 5th Avenue

Located just 1 km from the beach and 400 m from the vibrant 5th Avenue, Hotelito del Mar Playa del Carmen offers the perfect blend of relaxation and entertainment. Explore the nearby attractions and unwind in the comfort of this charming hotel.

Book now to experience the ultimate stay at Hotelito del Mar Playa del Carmen!

Important information:

In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 226 reviews
Cleanliness: 8.06
Service: 10
Location: 9.53
Room Quality: 8.57
Amenities: 8.02
Value for Money: 8.55
Food and Beverage: 7.01
Overall Experience: 9.06
M
Mariska • solo_traveller • nl
9
2026-06-04 • via Nuitee
P
Paulina • family_with_children • cl
10
Pros:

La amabilidad de las personas que trabajan aquí es insuperable, te hacen sentir muy cómoda y en casa. El departamento es amplio, super espacioso y lindo. Las sábanas y las toallas de muy buen calidad. El aseo diario es un plus, así como el adorable rooftoop y su piscina

Cons:

Como sugerencia, añadir un cuchillo con filo para usar en la cocina, lo demás sigan así!

2026-05-26 • via Nuitee
G
Gabriely • couple • br
9
Muito boa.
Pros:

Adorei! fomos super bem recepcionados pela equipe. Tinha um café da manhã simples mas super atendeu a necessidade e tinha págua filtrada a disposição. Foi muito boa a estadia lá.

Cons:

N/A

2026-05-21 • via Nuitee
W
wawek • solo_traveller • pl
7
Pros:

Fajny duży apartament,miły personel .Mimo braku wody personel zaopatrzył nas w wodę do spłukiwania ubikacji .

Cons:

Mrówki.Mielismy chyba pecha najpierw nie było internetu po dwukrotnej interwencji zadziałał na drugi dzień nie było wody aż do rana następnego dnia dobrze że wyjeżdżaliśmy po by nie było się gdzie umyć. Śniadanie było w cenie ale personel na recepcji nas nie poinformował gdzie co i jak,za skorzystanie z basenu chcieli 60 pesos

2026-05-13 • via Nuitee
R
Ronis Osorto • solo_traveller • es
8
Relación calidad precio buena
Pros:

Relación calidad precio es ideal, el personal muy amable y las instalaciones muy buenas.

Cons:

El desayuno es demasiado básico...falta alguna concha o algo asi....

2026-05-08 • via Nuitee
G
Guadalupe • extended_group • mx
1
Mala organización y responsabilidad a sus reservas
Cons:

Que pagamos y llegamos y no tenían habitación disponible aún sigo esperando mi reembolsa

2026-04-27 • via Nuitee
N
Nathaly • family_with_children • fr
1
Demande de remboursement
Pros:

Nous n avons pas logé dans l hotel. Nous avons fait une réservation et l avons payé et malgré cela l hotel nous a pas donné de chambre..
J attend le remboursement de booking et de l hotel . Personne ne m a encore contacté malgré mes mails .

2026-04-23 • via Nuitee
L
Landry • solo_traveller • ca
6
2026-04-22 • via Nuitee
M
martha rocio • solo_traveller • mx
10
Un lugar para regresar
Pros:

La habitación muy espaciosa, la alberca muy cómoda y bonita, excelente ubicación para ir caminando a lugares divertidos y de buen ambiente. La recepcion con René fue excelente, el es muty amable y me dio muy buenas recomendaciones para recorrer los alrededores.

2026-04-20 • via Nuitee
N
Nicolas • couple • ch
4
Médiocre, je n’y retournerai pas
Pros:

Pas grand-chose, à vrai dire si ce n’est l’emplacement

Cons:

Dans la première chambre qui nous ont donné, il y avait de la moisissure sur le plafond, la salle de bain et chambre très petite

2026-04-17 • via Nuitee
J
James • couple • us
8
2026-04-15 • via Nuitee
D
david • family_with_children • fr
8
2026-04-10 • via Nuitee
E
Emilia • family_with_children • ca
9
Excellent emplacement 😊
Pros:

Propre et personnel efficace.
Nous avons apprécié la piscine

Cons:

Manque d'ustensiles et de chaudron en cuisine

2026-04-07 • via Nuitee
L
Leonel • family_with_children • ar
7
Lindo hotel, buena atencion, aunque lastima la presencia de hormigas en la cocina
Pros:

la ubicacion, la pileta

Cons:

la poca oferta en el desayuno, y la limpieza(por presencia de hormigas).

2026-03-30 • via Nuitee
B
Bruno • family_with_children • ch
9
2026-03-27 • via Nuitee
J
Jaime • extended_group • mx
10
Pros:

Todo increible

Cons:

todo muy bien

2026-03-26 • via Nuitee
F
Fay • couple • ca
9
I enjoyed my stay in 2023 so booked this Hotelito del Mar twice now.
Pros:

Location 5 blocks from beach & good neighbourhood

2026-03-22 • via Nuitee
D
Dimitri Leandro • family_with_children • cl
5
Muy malo que pongan en Booking con desayuno no es un desayuno es un desastre
Pros:

La cama extra grande estábamos muy cómodos con mi madre

Cons:

El desayuno no debería ofrecer un desayuno que ni siquiera es continental el pan de molde lo entregan tostado duro las mantequilla desecha por el sol.pesimo el café aguado muy mala la atención de la persona encargada del desayuno...
En conclusión pésimo

2026-03-22 • via Nuitee
P
PATRICIA • extended_group • ca
8
The staff were very helpful and pleasant. We enjoyed are stay.
Pros:

Close to 5th Avenue
Very clean
Great staff

Cons:

Breakfast was quite sparse
Couch and bed were uncomfortable
Pool loungers were uncomfortable

2026-03-21 • via Nuitee
C
Claude • couple • ca
9
Très satisfait du séjour.
Pros:

Le personnel est très serviable et dévoué.

Cons:

Manque d’insonorisation

2026-03-18 • via Nuitee