Hotelito del Mar Playa del Carmen

Hotels
8.6 (205 reviews)
20 Avenida Norte , Playa del Carmen , mx

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Great location
Cons:
Limited breakfast options
Cleanliness issues
Noise from surroundings

Categories

Cleanliness
8.06
Some issues with cleanliness noted, including rooms not being thoroughly cleaned and a need for more attention to detail.
Service
10
Staff members were amazing and very friendly, with attentive service highlighted throughout reviews.
Location
9.53
Located near many shops and beaches, making it convenient for guests.
Room Quality
8.57
Rooms were generally comfortable and spacious but had issues reported, such as lack of curtains.
Amenities
8.02
Limited amenities such as breakfast options and need for improvements in room supplies.
Value for Money
8.55
Overall value felt reasonable, though breakfast and some amenities could improve the experience.
Food and Beverage
7.01
Breakfast options were noted to be limited and not up to standard for the hotel tier.
Overall Experience
9.06
Overall stay was positive despite some issues, and most feedback was favorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:49

Property Description

Luxurious Apartments with Rooftop Pool

Hotelito del Mar Playa del Carmen offers spacious apartments equipped with all the amenities you need for a comfortable stay. Each apartment features a living room, kitchen, bedroom, and bathroom with complimentary toiletries. Enjoy the stunning rooftop pool with panoramic views, perfect for relaxing and soaking up the sun.

Convenient Services and Free WiFi

Experience top-notch service with a tour desk, luggage storage, and complimentary boarding pass printing. Stay connected with free WiFi available throughout the property. The hotel ensures a hassle-free stay with these convenient services tailored to meet all your needs.

Prime Location near the Beach and 5th Avenue

Located just 1 km from the beach and 400 m from the vibrant 5th Avenue, Hotelito del Mar Playa del Carmen offers the perfect blend of relaxation and entertainment. Explore the nearby attractions and unwind in the comfort of this charming hotel.

Book now to experience the ultimate stay at Hotelito del Mar Playa del Carmen!

Important information:

In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 205 reviews
Cleanliness: 8.06
Service: 10
Location: 9.53
Room Quality: 8.57
Amenities: 8.02
Value for Money: 8.55
Food and Beverage: 7.01
Overall Experience: 9.06
B
Bruno family_with_children ch
9
2026-03-27 via Nuitee
J
Jaime extended_group mx
10
Pros:

Todo increible

Cons:

todo muy bien

2026-03-26 via Nuitee
F
Fay couple ca
9
I enjoyed my stay in 2023 so booked this Hotelito del Mar twice now.
Pros:

Location 5 blocks from beach & good neighbourhood

2026-03-22 via Nuitee
D
Dimitri Leandro family_with_children cl
5
Muy malo que pongan en Booking con desayuno no es un desayuno es un desastre
Pros:

La cama extra grande estábamos muy cómodos con mi madre

Cons:

El desayuno no debería ofrecer un desayuno que ni siquiera es continental el pan de molde lo entregan tostado duro las mantequilla desecha por el sol.pesimo el café aguado muy mala la atención de la persona encargada del desayuno...
En conclusión pésimo

2026-03-22 via Nuitee
P
PATRICIA extended_group ca
8
The staff were very helpful and pleasant. We enjoyed are stay.
Pros:

Close to 5th Avenue
Very clean
Great staff

Cons:

Breakfast was quite sparse
Couch and bed were uncomfortable
Pool loungers were uncomfortable

2026-03-21 via Nuitee
C
Claude couple ca
9
Très satisfait du séjour.
Pros:

Le personnel est très serviable et dévoué.

Cons:

Manque d’insonorisation

2026-03-18 via Nuitee
P
Pierre couple ca
8
Pros:

Accueil chaleureux et ils respectent nos demandes

Cons:

Bruit extérieur, manque d’isolation
Petit déjeuner simple

2026-03-15 via Nuitee
D
Diane solo_traveller ca
8
It was a great spot for a little winter getaway. Close to everything we needed. Lots of good nearby restaurants.
Pros:

We loved the location and that we could walk for groceries, shopping, beach, and we felt safe. Staff was great and always helpful. I liked the fact there was daily housekeeping and it was thorough.

Cons:

I felt kitchen could have been a little better equipped for cooking - pots, cutlery, knives, etc.

2026-03-10 via Nuitee
M
Melissa family_with_children us
10
2026-03-10 via Nuitee
L
laura family_with_children ar
10
2026-03-09 via Nuitee
L
Laura family_with_children ar
10
2026-03-09 via Nuitee
T
Temesi family_with_children ca
5
Sleepless nights at Playa del Carmen.
Pros:

The location was good, but the soccer field was noisy day and night.

Cons:

The room was very dark..no window in the living room. The tile looked dirty all the time. The kitchen was not equipped. The breakfast was the same every day and very plain; some time there was nothing to eat 😕
The pool is small and shallow...the sunbeds worn out...
The staff was nice and polite.

Sleepless in ight are quarantid due to a soccer field...even at 3AM.

2026-03-03 via Nuitee
P
PATRICIA extended_group ca
7
Staff were fantastic, the cleaning ladies were great, Victor was so helpful and friendly, manager and assistant were hel
Pros:

Clean
Safe
Great staff
Close to restaurant and grocery stores

Cons:

Furniture uncomfortable
No kitchen table or chairs
No balcony chairs
Bed too hard
Short on amenities
Breakfast was sparse on days and not much variety
Lawn chairs in bad repair

2026-02-26 via Nuitee
J
Jeannine family_with_children ca
7
OK...could be better
Pros:

The location is good. A few blocks away from 5th Ave , the bars, restaurants and shops. Walking distance to the beach. All of the staff are excellent and go above and beyond to make you comfortable. Pool is small but refreshing and a great spot to get some sun.

Cons:

3 years ago, when the hotel was newer, it would have been excellent. But you can tell, as things deteriorate, they are not being replaced. We were a group of 8 , each with our own units.our unit had no microwave, other units did. We had to ask for chairs for the balcony, other units had them. The kitchen is very very basic, 2 mugs, 2 glasses, 2 forks etc. The staff do their very best to accommodate you, getting chairs etc. from vacant units. They do the best with what they have. Victor, the maintenance guy is great and so helpful. The breakfast is really just coffee, juice, apples, bananas and some toast. Overall, it was fine, not great but not horrible. I probably would not go back. The owners need to put some $$$ back into it.

2026-02-23 via Nuitee
P
Patricia couple us
7
The staff was friendly and went out of their way to address any problems
Pros:

The staff !

Cons:

Not enough cooking utensils. The pool was very small and the 4 lounge chairs was in poor shape.

2026-02-23 via Nuitee
A
anonimo family_with_children it
9
Pros:

Qualità prezzo, posizione perfetta per spostamenti da ogni parte, camera grande e con cucina attrezzata.

Cons:

Unica cosa da migliorare la colazione, scarsissima e poco accogliente, un peccato dato che hanno un rof top bello.
È inutile inserire colazione, quando si trova solo caffè con latte freddo e non sempre fette di dolce e toast!
Per tutto il resto è stato perfetto.

2026-02-12 via Nuitee
S
Sarah couple gb
9
Great , thank you
Pros:

Lovely flat and quality fittings, hot shower, great WiFi

Cons:

Location good walk but caught little shuttles 10 pesos

2026-02-10 via Nuitee
N
nancy solo_traveller us
8
2026-01-28 via Nuitee
Z
Zzzz solo_traveller mx
9
2026-01-24 via Nuitee
N
nancy solo_traveller us
8
Pros:

Location quiet nice staff

2026-01-23 via Nuitee