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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Currency exchange
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Non-smoking throughout
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Heated pool
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Lower bathroom sink
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Public Bath
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Fence around pool
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Visual aids: Braille
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Guest rooms disinfected between stays
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Beach umbrellas
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Free pool cabanas
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Exercise/lap pool
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Covered parking
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Garage
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Health or beauty spa nearby
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Swimming nearby
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Rooftop garden
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Amenities
Swissotel Santa Cruz de La Sierra boasts an outdoor swimming pool, fitness center, sauna, and hot tub for a luxurious stay.
Dining and Relaxation
With a restaurant, bar, and terrace on-site, guests can enjoy delicious meals and unwind with a drink after a long day.
Convenient Services
The hotel offers a 24-hour front desk, airport transfers, room service, and free WiFi throughout the property for a hassle-free experience.
Ready to experience the epitome of comfort and convenience in Santa Cruz de la Sierra? Book your stay at Swissotel now.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Pets
Pets are allowed. Charges may be applicable.
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Parking
Free private parking is possible on site (reservation is needed).
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
Children from 3 years old to 12 years old stay for US$20 per person per night when using an existing bed.
Children from 13 years old to 16 years old stay for US$50 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Very comfortable room. Great breakfast. Good value.
El trato amable del personal
Las habitaciones, bastante cómodas
La tranquilidad del lugar, el desayuno, las camas son muy cómodas
La piscina era fría y faltaba temperatura en el sauna también
It was the best and cheapest hotel from my trip to South America. The staff is professional. The room is big and spacious. The view is amazing. The thing I liked the most is the art decoration of the hotel.
Breakfast wasn't something special. There is room of improvement.
Very welcoming and friendly staff. Very luxurious and clean hotel, I would definitely recommend.
N/a
Friendly staff, nice room, nice breakfast!
Nothing.
Great value for money. Breakfast was superb and room was very clean and spacious with city views.
The bar upstairs and swimming pool were open but it didn’t feel welcoming as no mattresses on the beds and tables not set
The facilities were good. The room was big and clean, which we liked. The hotel has a nice view from the pool area. Overall it is a beautiful hotel.
There is no staff in the rooftop bar, even though it says it's open the whole day. The staff we found cared more about an event or future events than the actual guests at the hotel (us). The lobby bar had no Singani (which i find unacceptable in any bar in Bolivia). The Gin Tonics we ordered were nowhere close to an actual Gin Tonic. They overcharged for our drinks without even providing an invoice. The breakfast (assisted) had no menus, and we had to guess what to order. The water provided in the rooms came without a bottle opener. Overall, the facilities and the staff were good, but they need to work on the services they provide. Which is not close to a 5 star hotel.
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