Tru By Hilton Kansas City Airport

Hotels
Tru by Hilton
9.1 (229 reviews)
10900 N Ambassador Drive , Kansas City , us

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Convenient location
Cons:
Limited breakfast options
Issues with towels

Categories

Cleanliness
8.98
Rooms were clean, but some reports of needing better housekeeping.
Service
9.45
Staff was very friendly and helpful throughout the stay.
Location
9.49
Convenient location close to the airport.
Room Quality
8.94
Clean rooms with comfortable beds, but small bathrooms noted.
Amenities
8.97
Basic amenities available, but breakfast could be improved.
Value for Money
8.93
Reasonable prices for the quality received.
Food and Beverage
8.48
Breakfast selection minimal and lacking some options.
Overall Experience
9.55
Overall, a very positive experience with intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:30

Property Description

Convenient Location
Located just 2 km from Kansas City International Airport, Tru By Hilton Kansas City Airport offers easy access to popular attractions like Sprint Center and Union Station.

Modern Amenities
Experience comfort and convenience with our 24-hour front desk service and well-equipped rooms at this 3-star hotel in Kansas City.

Nearby Attractions
Explore nearby attractions such as Worlds of Fun and National World War I Museum at Liberty Memorial during your stay at our hotel.

To book your stay at Tru By Hilton Kansas City Airport, contact us now for special offers and availability.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 229 reviews
Cleanliness: 8.98
Service: 9.45
Location: 9.49
Room Quality: 8.94
Amenities: 8.97
Value for Money: 8.93
Food and Beverage: 8.48
Overall Experience: 9.55
J
Jeris solo_traveller us
5
Meh
Pros:

Location, airport shuttle

Cons:

Bed was lumpy. Breakfast not good.

2026-06-26 via Nuitee
S
Sally couple us
10
2026-06-25 via Nuitee
K
Katie family_with_children us
10
2026-06-23 via Nuitee
J
Jennifer couple us
5
Overall, our stay was conveniently located next to airport but some of the features we choose the property fell short.
Pros:

I like the location and the games for the kids.

Cons:

I did not like the pillows were flat pancakes and we tried to get 2 extra but could not. They said the entire property had no extra. That was after being told I’ll call you and let you know. No one called and I had to go back to lobby to ask again. There was hair short and long hair all over our toilet and under the when you lifted it. We had no body wash. The bottle was empty! Tried to call front desk but the phone wasn’t working. We just went and bought some at store. The breakfast wasn’t replenished. At 9:15am pancake batter was empty. We ask to make more she said ok but never brought out another batch. Just tried to wait it out til breakfast closed. So we never got pancakes. If breakfast goes until 10 you should replenish until then.

2026-06-23 via Nuitee
V
Vikki family_with_children us
7
Great location, clean
Pros:

Location was great and it was very clean and safe

Cons:

Beds were not the most comfortable

2026-06-22 via Nuitee
E
Edgar Leonardo solo_traveller ec
10
2026-06-22 via Nuitee
J
juan esteban family_with_children ar
8
2026-06-19 via Nuitee
H
Heather couple us
9
2026-06-18 via Nuitee
M
Mike solo_traveller us
10
2026-06-18 via Nuitee
T
taylor couple us
10
The stay was amazing.
Pros:

Very clean and welcoming

Cons:

I have no cons , it was very lovely

2026-06-16 via Nuitee
E
Edward family_with_children us
10
Excellent stay and good staff.
Pros:

I enjoyed the free breakfasts and the fact they have a lot of breakfast items to choose from.I also enjoyed playing pool and watching the world cup at the TV section of the lobby that they had.The gym and laundry room was great too.

Cons:

I had a wonderful stay.No complain.

2026-06-16 via Nuitee
T
Tempalski solo_traveller us
9
Great stay
Pros:

Breakfast was good. Beds comfortable. They made good use of the small space in the rooms. Really close to the airport but still couldn't hear any plane traffic.

Cons:

All good

2026-06-14 via Nuitee
C
Christopher solo_traveller us
10
2026-06-14 via Nuitee
M
Mary solo_traveller us
7
2026-06-13 via Nuitee
D
David solo_traveller us
10
2026-06-01 via Nuitee
E
Elizabeth couple us
10
2026-05-31 via Nuitee
R
Robert solo_traveller us
10
Pros:

The entire staff was great.

2026-05-28 via Nuitee
A
Amy couple us
10
2026-05-27 via Nuitee
M
Marios couple us
1
2026-05-27 via Nuitee
R
Richard solo_traveller us
10
Great value for the traveler. Unbeatable facility. The airport shuttle was the cherry on top of the ice cream.
Pros:

Huge room. Stellar accommodations. Great staff. Fabulous price. 'Nough said.

Cons:

I don't own it.

2026-05-26 via Nuitee