Tropical Bay Boutique Grand World Phu Quoc

Hotels
Mallorca Grand World Bai Dai Ganh Dau, xã Gành Dầu, Phú Quốc, Tỉnh Kiên Giang, Việt Nam , Phu Quoc , VN

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Room service
Business center
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Great location (near Grand World & public beach)
Attentive, responsive staff (Toni and housekeeping praised)
Clean and quiet neighborhood
Close to many food places, shops and massage services
Elevator available (useful in a small hotel)
Some guests reported spacious rooms with balconies
Cons:
Rooms often small
Breakfast poor/scarce
Ventilation grilles need dusting (some dust)
Limited in-hotel food & beverage amenities

Categories

Cleanliness
1
Generally reported as clean — beach, neighborhood and rooms described as clean; one comment noted ventilation grilles need dusting.
Service
1
Multiple mentions of attentive, responsive staff and specific praise for staff members (e.g., Toni and housekeeping).
Location
1
Strong positive: walking distance to Grand World, very close to the public beach and many food shops and services; quiet at night despite proximity to amenities.
Room Quality
1
Mixed to negative: several guests reported rooms were small (though one review mentioned a cozy room with required amenities and another noted a spacious room with balcony). Overall small-room comments dominate.
Amenities
1
Small hotel amenities noted (elevator present, nearby free beach sunbeds, cafes, massage and shops); in-hotel amenity offering limited.
Value for Money
1
Viewed as fair/appropriate by guests — price said to correspond to the small room and some called it good value for money.
Food and Beverage
1
Negative: breakfast described as poor/scarce (examples: only eggs and tea offered; 'colazione scarsa').
Overall Experience
1
Overall positive impression driven by location and helpful staff; recommended by guests despite room-size and breakfast shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-26 06:11

Property Description

Luxurious Accommodation
Experience comfort and style in our air-conditioned rooms with modern amenities and city views.

Delicious Dining Options
Start your day right with a hearty breakfast buffet featuring Asian delights and à la carte options.

Convenient Facilities
Enjoy the convenience of bike and car rentals, a business center, and vending machines for snacks and drinks.

"Book now to experience a tropical paradise at Tropical Bay Grand World Phu Quoc!"

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
R
Rajbhandari • family_with_children • np
10
Overall, it was an amazing experience and I will return back back in my another visit as well.
Pros:

Location, Room, Thoughtfulness in fulfilling the amenities based on the separated compartments

Cons:

The blinds in the bathroom. If I leave them closed, its difficult to enter into the bathroom during the night and if I leave them open and I had to use the bathroom then while turning on the light it would disturb my family.

2026-10-31 • via Nuitee
M
Malisa • couple • my
8
Have good experience in the hotel with very kind lovely staff.
Pros:

Very clean & comfortble room. The staff was very helpfull and kind. Nice Halal bfast was prepared by chef. I love the coffee.. 😘🥰

2026-10-30 • via Nuitee
J
John • extended_group • in
1
Pros:

This was one of the worst hotel experiences I have ever had. The room we received was completely different from the pictures shown at the time of booking. We booked a room advertised with an extra-large bed and a double bed, but instead, we were given a room with only one double bed and one single bed.
We were travelling with an infant, and the sleeping arrangement caused us a lot of difficulty and discomfort. After a long day of travelling, we expected at least the basic comfort and facilities promised in our booking.
To make matters worse, they didn't even provide drinking water the following day. This level of service was extremely disappointing and unacceptable.
I would not recommend this hotel to families travelling with young children. The misleading room description and lack of basic amenities made our stay very unpleasant. The hotel should improve its service and ensure that guests receive exactly what they booked.

Cons:

We booked a room advertised with an extra-large bed and a double bed, but instead, we were given a room with only one double bed and one single bed.

2026-10-29 • via Nuitee
C
Calin • couple • ro
10
2026-10-29 • via Nuitee
S
Sumit • extended_group • in
1
2026-10-27 • via Nuitee
K
Kheen • solo_traveller • gb
9
Pros:

Close to beach and easy to get around, lots of things in grandworld all withn walking distance. Corona Casino close by for aftermarket fun.

Cons:

Breakfast a bit repetitive and finished to early @ 9.00am but lots of places close by for food.

2026-10-25 • via Nuitee
R
Ramil • solo_traveller • ru
4
Cons:

unacceptable wifi

2026-10-25 • via Nuitee
N
Nataliia • solo_traveller • ru
10
Pros:

Все очень понравилось, чисто, красиво, море в двух шагах, лифт порадовал

2026-10-22 • via Nuitee
P
Pooja • family_with_children • in
8
Wonderful stay. Highly recommend.
Pros:

Best part was self check in, no unnecessary formalities. Safe and clean room. Very reasonable for 2 double beds.

Cons:

No choice/ options of breakfast.

2026-10-22 • via Nuitee
S
Sam • family_with_children • in
9
Pros:

Room fit our family of 4 perfectly.
Breakfast was only limited to 2 options (Beef Pho or Omelet), but that's ok considering it's not a very big property.
There's plenty of supermarkets within walking distance and a nice Italian restaurant (Jack's cafe) nearby too.
- Teddy Bear museum & Venice Water taxi is within 1km.
- Vinwonders (5km) and Vinsafari (8km) away from the property.

Bike rentals are available nearby, or you can opt to take a buggy to tour the area or move around.

Cons:

N/A

2026-10-21 • via Nuitee
K
KIM DUYEN • extended_group • vn
8
Mọi thứ đều ổn. Mình rất thích
Pros:

Nằm ở trung tâm Grandworld, thuận tiện.

Cons:

Nhà hàng đắt đỏ và ít lựa chọn

2026-10-20 • via Nuitee
K
KIM DUYEN • extended_group • vn
8
Khách sạn này là nơi rất tuyệt để thư giãn, tắm biển và nằm ở khu trung tâm Grandworld.
Pros:

Rất gần bãi tắm, đi bộ vài phút là ra biển. Yên tĩnh và sạch sẽ.

Cons:

It nhà hàng và giá cả các nhà hàng rất đắt đỏ. Bạn nên đi xe điện tới khu Gành Dầu ăb uống thì ngon và rẻ, đồ ăn da dạng.

2026-10-20 • via Nuitee
N
Natha • couple • th
10
Best
Pros:

Best

Cons:

Best

2026-10-20 • via Nuitee
K
Kumar.S • couple • in
6
2026-10-13 • via Nuitee
R
Roshini • extended_group • my
7
comfortable place to stay everything is near, thank you to the boy who was managing for us
Pros:

nearby to GrandWorld and Safari , got many restaurants nearby

Cons:

since only one person managing , so when it comes for breakfast it’s just one type of meal for everyone

2026-10-13 • via Nuitee
J
Jean Christopher Willam • solo_traveller • nz
10
Pros:

Host/receptionist was full of energy and very helpful, room was just right

2026-10-13 • via Nuitee
H
Hani • family_with_children • sg
10
wonderful
Pros:

it's located about 10mins walk away from the famous venice canal. hence it's a bit quiet and peaceful. some eateries, cafe and a small provision store just next door. about 10-15 mins walk to the beach.

Cons:

the bathroom's glass door. have to roll down the blind for privacy. a bit hassle when coming in and out. would suggest to replace it with a tinted/frosted film on the glass door. neater and works more efficiently.

2026-10-12 • via Nuitee
K
Khadijetou • solo_traveller • mr
10
My stay at this hotel was a wonderful experience. It's a small, beautiful, and clean hotel located in mallorca in th
Pros:

My stay at this hotel was a wonderful experience. It's a small, beautiful, and clean hotel located in mallorca in the Grande World area

2026-09-19 • via Nuitee
K
Khanh • couple • au
8
2026-09-17 • via Nuitee
A
Alif Ashraf • couple • my
10
A professionally operated hotel with excellent guest support.
Pros:

Friendly multilingual staff and efficient guest services. The room was clean and functional.

Cons:

Bathroom space was slightly limited.

2026-09-08 • via Nuitee