Tropical Bay Boutique Grand World Phu Quoc

Hotels
Mallorca Grand World Bai Dai Ganh Dau, xã Gành Dầu, Phú Quốc, Tỉnh Kiên Giang, Việt Nam , Phu Quoc , vn

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Room service
Business center
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Great location (near Grand World & public beach)
Attentive, responsive staff (Toni and housekeeping praised)
Clean and quiet neighborhood
Close to many food places, shops and massage services
Elevator available (useful in a small hotel)
Some guests reported spacious rooms with balconies
Cons:
Rooms often small
Breakfast poor/scarce
Ventilation grilles need dusting (some dust)
Limited in-hotel food & beverage amenities

Categories

Cleanliness
1
Generally reported as clean — beach, neighborhood and rooms described as clean; one comment noted ventilation grilles need dusting.
Service
1
Multiple mentions of attentive, responsive staff and specific praise for staff members (e.g., Toni and housekeeping).
Location
1
Strong positive: walking distance to Grand World, very close to the public beach and many food shops and services; quiet at night despite proximity to amenities.
Room Quality
1
Mixed to negative: several guests reported rooms were small (though one review mentioned a cozy room with required amenities and another noted a spacious room with balcony). Overall small-room comments dominate.
Amenities
1
Small hotel amenities noted (elevator present, nearby free beach sunbeds, cafes, massage and shops); in-hotel amenity offering limited.
Value for Money
1
Viewed as fair/appropriate by guests — price said to correspond to the small room and some called it good value for money.
Food and Beverage
1
Negative: breakfast described as poor/scarce (examples: only eggs and tea offered; 'colazione scarsa').
Overall Experience
1
Overall positive impression driven by location and helpful staff; recommended by guests despite room-size and breakfast shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-26 06:11

Property Description

Luxurious Accommodation
Experience comfort and style in our air-conditioned rooms with modern amenities and city views.

Delicious Dining Options
Start your day right with a hearty breakfast buffet featuring Asian delights and à la carte options.

Convenient Facilities
Enjoy the convenience of bike and car rentals, a business center, and vending machines for snacks and drinks.

"Book now to experience a tropical paradise at Tropical Bay Grand World Phu Quoc!"

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
M
Maria • solo_traveller • ge
10
Pros:

Location
Price

2026-07-24 • via Nuitee
I
Ishita • extended_group • in
9
2026-07-23 • via Nuitee
E
Egor • solo_traveller • ee
10
2026-07-21 • via Nuitee
H
Hana Primasari • solo_traveller • id
10
Wonderful
Pros:

We spent one night here and absolutely loved our stay! The location is excellent, with everything conveniently nearby. The staff were incredibly friendly, welcoming, and always happy to help. We truly appreciated his hospitality. Thank you!

Cons:

Nothing

2026-07-15 • via Nuitee
S
Sergei • solo_traveller • ru
8
2026-07-14 • via Nuitee
B
Buy Vanny • solo_traveller • kh
8
2026-07-12 • via Nuitee
M
Mai Phương • family_with_children • vn
9
Tuyệt
Pros:

Phòng sạch đẹp, drap giường mới, đầy đủ tiện nghi. Có thang máy. Phòng có ban công và cửa sổ. Vị trí gần chợ đêm, bãi biển. Nhân viên thân thiện, hỗ trợ rất nhiệt tình.

Cons:

Do ở ngay khu vực phố đi bộ nên oto không vào tận cửa khách sạn, bất tiện khi trời mưa

2026-07-06 • via Nuitee
A
Andrea • solo_traveller • gb
10
Great location and friendly staff
Pros:

Everything

Cons:

Nothing

2026-07-05 • via Nuitee
S
Safarali • solo_traveller • ae
3
Bad choice.
Pros:

Just the location. Nothing about the hotel.

Cons:

Look for the sq.ft of the mentioned about rooms instead of wide angle rooms pictures.The rooms are very small, and careful when you book the rooms when it says breakfast included, the breakfast menu is extremely limited, consisting only of bread, butter, jam, and ice coffee.

2026-06-24 • via Nuitee
S
saket • solo_traveller • in
7
Pros:

Very small rooms

Cons:

Very small rooms

2026-06-22 • via Nuitee
J
Jeena • couple • au
10
Room was smaller than i expected but had all the necessary ammenities and the manager was very kind and available anytim
2026-06-20 • via Nuitee
B
Bastien • solo_traveller • au
9
A great option for a Phu Quoc stay
Pros:

Bed, room and hotel were all clean and well presented. Staff were kind and courteous. Well located.

Cons:

Nothing

2026-06-19 • via Nuitee
S
Susanna • solo_traveller • es
8
Bona estada
Cons:

Les poques opcions de l'esmorzar, sols ous ferrats o truita

2026-06-07 • via Nuitee
M
Mélanie Trinh • solo_traveller • fr
8
Pros:

Personnel sympa, beau emplacement, chambre un peu petite mais ça va

2026-06-01 • via Nuitee
A
Aigerim • solo_traveller • kz
10
2026-05-29 • via Nuitee
B
Balnur • couple • kz
10
2026-05-26 • via Nuitee
K
Kuwang Huwa • extended_group • sg
7
2026-05-24 • via Nuitee
J
Jayesh • family_with_children • in
7
2026-05-23 • via Nuitee
A
Angelina • solo_traveller • ru
10
2026-05-10 • via Nuitee
T
Thomas • solo_traveller • in
6
This is a homestay and not a hotel. Breakfast is limited to 1 dish.
Pros:

Location was good and property was clean

Cons:

1. Staff behavior was rude
2. AC was not working
3. Bathroom flush was not working
4. Breakfast had only 1 item - could choose 1 between 2 options only
5. Coffee sachets in room was only for the checkin day and not refilled for the remaining days. When asked, they said it's applicable only for the first day.
6. It was not mentioned anywhere that this is a homestay
7. No room service
8. Took 3% extra payment for using card
9. No airport transfers

2026-05-05 • via Nuitee