Pousada Castelo de Alcacer do Sal

Hotels
Pestana Hotel & Resorts
8.4 (1182 reviews)
Castelo de Alcácer , Alcácer do Sal , pt

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Attentive and friendly staff
Unique historical ambiance
Cons:
Poor dining experience
Dated room furnishings

Categories

Cleanliness
8.18
Some reviews noted dated furnishings and excess light affecting comfort.
Service
8.65
Staff were described as friendly and attentive, with some negative experiences noted.
Location
8.89
Multiple reviews praised the spectacular setting and unique historical context.
Room Quality
8.34
Rooms were generally noted as spacious and comfortable.
Amenities
8.27
Facilities were well praised, though some areas like the restaurant were critiqued.
Value for Money
8.33
Good experiences noted for the pricing relative to accommodations.
Food and Beverage
8.08
Breakfast was well-received, but dinner service and quality were criticized.
Overall Experience
8.45
Overall, guests enjoyed their unique experience at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 05:48

Property Description

Breathtaking Views
Nestled in the historic Alcácer Castle, our hotel offers stunning panoramic views of the River Sado and lush valley.

Luxurious Accommodations
Each room at Pousada Castelo de Alcacer do Sal is elegantly furnished with cable TV, a minibar, and a modern en suite bathroom. The cozy decor and wooden furniture create a warm and inviting atmosphere for guests.

Exquisite Dining and Recreation
Indulge in a culinary journey at our restaurant, featuring a blend of local Portuguese flavors and international dishes. After a day of exploring, unwind with a drink at the bar or soak up the sun on the spacious terrace by the pool. For adventure seekers, a range of activities like canoeing, fishing, hiking, and horse riding await in the hotel's picturesque surroundings.

Experience the allure of Alcácer do Sal at Pousada Castelo de Alcacer do Sal. Book your stay now and create unforgettable memories.

Important information:

Prior to their arrival, guests are kindly requested to specify their bedding preference for any room type. Please specify the extra beds required, if any. Please specify the number of adults and children under 12. This can be inserted in the Special Requests Box during booking.

Please note that only 1 extra bed or baby cot can be accommodated, on request. Charges may be applicable.

Please note that the property reserves the right to pre-authorize credit cards prior to arrival. Payment of the full reservation amount is due at check-in.

Please note that for reservations of 5 rooms or more, different policies will apply.

Please note that pets are not allowed in all of the property’s public areas. Please ask the front desk upon check-in for more details.

When traveling with dogs, please note that an extra charge of 30€ per pet, per night applies. Please note that a maximum of 1 dog is allowed. Please note that the property can only allow dogs with a maximum weight of 15 kilos. Please note that the property can't allow dogs to stay in restaurants, bars and social areas.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 1182 reviews
Cleanliness: 8.18
Service: 8.65
Location: 8.89
Room Quality: 8.34
Amenities: 8.27
Value for Money: 8.33
Food and Beverage: 8.08
Overall Experience: 8.45
L
Laurie A solo_traveller us
10
A historic local - classic art, wonderful food and a restful stay.
Pros:

We loved the classic design, its history as a convent and remaining castle walls. The pool is warm and surrounded by olive trees. The rooms are large-ish. We will try to book Historic Hotels going forward.

Cons:

This is very minor, but there’s a toe-threatening oddly-placed door stop in the bathroom.

2026-07-18 via Nuitee
O
Ortiz García de Oteyza solo_traveller es
9
Pros:

El edificio es precioso, con multitud de estancias, un jardín con piscina muy bonito y nos ha gustado mucho el pueblo. Buen desayuno. Personal muy amable.

Cons:

La distancia respecto a las playas. Creí que iba a ser menor

2026-07-17 via Nuitee
A
Antonio couple es
10
2026-07-17 via Nuitee
L
Luis Miguel couple es
10
Maravilla de lugar, un sitio inolvidable.
Pros:

Un lujo de antiguo castillo/convento reconvertido en un hotel que ya en sí merece una visita. Comodidad, silencio, personal muy agradable y buenos desayunos.

Cons:

El baño solo tenía un enchufe y no funcionaba muy bien. Lo comunicamos pero el problema no se solucionó del todo.

2026-07-16 via Nuitee
J
Joana family_with_children dk
10
Muito bom e vamos voltar!
Pros:

Sítio muito tranquilo e perfeito para descansar.

2026-07-15 via Nuitee
A
Amanda Rodrigues couple br
9
Uma ótima experiência!
Pros:

A hospedagem é uma experiência única: trata-se, literalmente, de um castelo. Cada ambiente preserva o charme e a história do local, proporcionando uma imersão em um cenário histórico encantador.

Os quartos são amplos, confortáveis e contam com uma varanda que oferece uma vista muito bonita da região. As roupas de cama e as toalhas estavam impecáveis, demonstrando o cuidado com a qualidade da hospedagem.

Jantamos no restaurante do hotel e fomos muito bem atendidos pelo Afonso. A refeição foi excelente e o atendimento super atencioso.

O café da manhã é bom, embora eu tenha sentido falta de uma maior variedade de opções.

Toda a equipe foi extremamente atenciosa, prestativa e acolhedora durante a nossa estadia.

Também recomendo visitar a cripta do castelo, localizada a poucos metros da recepção. É um passeio interessante, que complementa a experiência de se hospedar em um lugar tão rico em história.

Cons:

Alguns ambientes do hotel estavam fechados e com aparência de estarem sujos.

2026-07-15 via Nuitee
P
Pedro couple pt
7
Cons:

Para 100 hóspedes, 15 espreguiçadeiras de piscina, 5 guarda sois . A grande parte dos clientes não tinha como estar na piscina e estavam 38° de temperatura. Lamentável é a resposta dos funcionários foi, pedimos desculpa mas estão encomendados ainda não entregaram. Pareceu soar a falso e desculpa tonta. Uma pousada não pode falhar assim. Fiquei desapontado com isto.

2026-07-14 via Nuitee
N
Niels couple nl
10
2026-07-14 via Nuitee
C
Carrillo solo_traveller es
7
Pros:

El desayuno y la cama super comoda

Cons:

La bañera al llenarse perdía agua.

2026-07-13 via Nuitee
H
Helena solo_traveller ch
9
2026-07-12 via Nuitee
C
cabral da costa ramos pinto da rocha couple pt
5
Fraco
Pros:

Pequeno almoço
Quarto um pouco antiquado mas limpo

Cons:

Falta de pessoal nas várias áreas inclusive bar
Sem outras opções de jantar
Limpeza exterior em redor da piscina

2026-07-12 via Nuitee
R
Ronda extended_group de
8
Schöner Zwischenstopp in Richtung Süden
Pros:

Schönes Ambiente, ruhige Lage

Cons:

Etwas abgewohnt, Service an der Bar und am Pool

2026-07-10 via Nuitee
A
Araujo family_with_children lu
9
Pros:

Super

2026-07-08 via Nuitee
J
Joana extended_group pt
9
2026-07-08 via Nuitee
S
SARA family_with_children pt
10
2026-07-07 via Nuitee
D
David family_with_children pt
10
2026-07-07 via Nuitee
A
ANDRE couple pt
7
2026-07-06 via Nuitee
K
karina couple be
5
Niet voor herhaling varbaar.
Pros:

Ontbijt voldoende keuze maar basic

Cons:

Matrassen van het bed waren zeer hard.
Restaurant niet geweest maar er zat ook niemand in het restaurant.
Kamer werd zeer slecht onderhouden.

2026-07-06 via Nuitee
M
Miguel family_with_children pt
9
2026-07-06 via Nuitee
S
Sofia solo_traveller pt
8
2026-07-06 via Nuitee