Milalana Guest Hotel & Residences

Hotels
7.9 (24 reviews)
Mtangani Road, opposite Paradiso Villagio Malindi 5264 Sunpark Malindi , Malindi , ke
info@milalana.com

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Ironing service
Non-smoking throughout
Shuttle service (additional charge)
Outdoor furniture
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Early room evacuation requests
Limited amenities during remodeling
Unfulfilled promises due to ongoing renovations

Categories

Cleanliness
7.5
Guests appreciated the cleanliness in the rooms, but some mentioned concerns about cleanliness in other areas of the hotel.
Service
7.5
Service was mixed, with some guests having positive experiences with the staff while others faced issues such as early room evacuation and lack of restaurant menus.
Location
7.3
The hotel's location was generally praised for being convenient, but guests were disappointed about unfulfilled promises regarding views due to ongoing renovations.
Room Quality
7.5
Guests enjoyed the clean and comfortable rooms, but some were dissatisfied with ongoing remodeling affecting their experience.
Amenities
7.2
Mixed feedback on amenities highlighted the lack of certain services like spa treatments and limited restaurant menus.
Value for Money
7
Guests felt the value for money was fair, although some expressed concerns over unmet expectations and limited services for the price.
Food and Beverage
7.8
Food and beverage services received positive feedback overall, with cleanliness, variety, and availability mentioned by guests.
Overall Experience
7.8
Most guests had a relatively positive overall experience despite some issues, with many guests acknowledging the cleanliness, friendliness of staff, and comfortable rooms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-30 05:10

Property Description

Sustainable Aparthotel with Garden Views and Free WiFi

Luxurious Accommodations
Experience comfort in our well-equipped units with private bathrooms and kitchenettes. Enjoy garden views from your balcony and relax with our 24-hour front desk service.

Delicious Dining Options
Savor local specialties and continental breakfast at our family-friendly restaurant. Indulge in African cuisine for dinner, lunch, and brunch.

Convenient Location
Explore Malindi Beach just 1.5 km away and visit nearby marine parks. With free private parking and WiFi, your stay at Milalana Guest Hotel & Residences will be unforgettable.

Book now for an unforgettable stay at Milalana Guest Hotel & Residences!

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Location

Guest Reviews

7.9
Based on 24 reviews
Cleanliness: 7.5
Service: 7.5
Location: 7.3
Room Quality: 7.5
Amenities: 7.2
Value for Money: 7
Food and Beverage: 7.8
Overall Experience: 7.8
W
Wayne • couple • ke
7
2025-08-31 • via Nuitee
D
Darren • young couple • gb
3
dissapointing
Cons:

we were asked to vacate our room at 10am despite the booking saying checkout at noon resturant had no menu

2025-06-29 • via Nuitee
M
Mkenda • solo traveller • ke
7
Good
Pros:

Nice clean rooms

Cons:

Was still remodeling so promised view not materialized

2025-05-27 • via Nuitee
A
Abdulahi • group • so
10
Exceptional
2025-02-25 • via Nuitee
S
Senewa • review category business travellers • ke
7
Good
Pros:

Cleanliness was top notch.

Cons:

The Fan in the room was not adequate.
I ordered for tea, took one hour and no snacks were available to take with the tea

2024-12-04 • via Nuitee
D
Dorothy • review category business travellers • ke
3
Bad
2024-12-01 • via Nuitee
R
Rachele • solo traveller • it
10
I already miss it
Pros:

Everything is new and so clean and cared for, the staff is super competent and welcoming. In particular Raphael, Pauline, Francis and the security Johnson, they’re hard workers and smart and kind, they made me feel better than in my own home. They assisted me with everything I needed.
Can’t wait to see it completed with the pool and conference hall!
The bed mattress was one of the most comfortable I have ever slept on.
The balconies with the sofas are so breezy and such a cool place to chill within the swahili architecture.
Good food too.

Cons:

Wifi works intermittently and doesn’t reach every aroom. The kitchen is probably still in the process of being activated, the service is pretty slow. On a window in my room there were no curtains so light came in pretty early in the morning.
Apart from that, 5 stars!

2024-11-21 • via Nuitee
K
K • review category business travellers • ke
7
Good
2024-08-10 • via Nuitee
C
Christine • family with young children • ke
10
Exceptional
2024-01-10 • via Nuitee
A
Ahmed • young couple • ke
9
Superb
2024-01-09 • via Nuitee
A
Albert • family with young children • ke
10
Exceptional
2024-01-01 • via Nuitee
M
Maena • family with young children
9
Superb
Pros:

The staff was friendly and the location was close to the beach and the town.

Cons:

There was no WiFi in the rooms.

2023-12-31 • via Nuitee
P
Patrick • young couple • ke
7
Good
Pros:

Clean room, comfortable bed.
Good for a night's stay.
Close to town.

Cons:

No WiFi access to the room that I was in.

2023-10-23 • via Nuitee
M
Mr. • review category business travellers • hu
10
Exceptional
Pros:

It was a great place

2023-10-13 • via Nuitee
F
Fenja • solo traveller • de
9
Superb
2023-10-12 • via Nuitee
M
Mohamed • solo traveller • ke
5
Passable
2023-09-19 • via Nuitee
N
Nancy • family with young children • ke
10
Excellent stay!
Pros:

The location was amazing and accessable, friendly and effective staff and the facility is well maintained.

Cons:

I liked everything ☺️

2023-07-31 • via Nuitee
S
Stephen • review category business travellers • ke
10
Exceptional
2023-05-03 • via Nuitee
U
Unique • group • ke
8
Very good
Pros:

Breakfast please provide breakfast

2023-04-30 • via Nuitee
D
Daima • review category business travellers • ke
1
Unprofessional
Cons:

The host was very inconsiderate and unprofessional. She sent a message late at night asking us to cancel coz they had walkings that apparently were paying for more days than us, while we were already on our way. we had to look for another apartment on a very short notice.

2023-04-25 • via Nuitee