The Westin Camino Real, Guatemala

Hotels
•
Westin
9.2 (322 reviews)
Avenida la Reforma y 14 Calle, Zona 10 , Guatemala , gt

listing image 1
Show all photos
Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Good location
Excellent amenities
Cons:
Old carpets
Noise from other guests
Cleanliness issues

Categories

Cleanliness
8.45
The carpets had stains and some reviews mentioned cleanliness issues.
Service
9.95
Hotel staff was described as friendly and helpful in multiple reviews.
Location
9.45
The hotel is well-located near shopping and restaurants.
Room Quality
8.45
Rooms were described as well-tended but with some old features.
Amenities
9.45
Great amenities were highlighted including a large gym and heated pool.
Value for Money
8.45
Some guests felt the price was slightly high relative to the condition of the hotel.
Food and Beverage
9.95
Food quality was praised, especially local cuisine.
Overall Experience
9.45
Despite some issues, overall positive feedback with a few notable negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:48

Property Description

Luxurious Amenities and Facilities

The Westin Camino Real, Guatemala offers a range of upscale amenities including a heated outdoor pool, modern gym, hot tub, spa, and sauna. Guests can also enjoy on-site squash and tennis courts for their leisure and relaxation.

Elegant Accommodations

Each air-conditioned room at The Westin Camino Real features cable TV, a safe, minibar, and coffee maker. The classic-style rooms with marble bathrooms provide a comfortable and luxurious stay. Complimentary bottled water and free local calls add to the convenience.

Exquisite Dining Experience

Indulge in international cuisine at the elegant Cafetal restaurant, serving a delicious breakfast with local specialties and American favorites like pancakes, eggs, and bacon.

Experience luxury and comfort at The Westin Camino Real, Guatemala. Book now for an unforgettable stay!

Important information:

In the purchase of prepaid rates, it will be required to present the card used for reservation, at the time of entering the hotel.

El cobro se realizará con el tipo de cambio del hotel, el cual puede presentar variaciones según lo presentado en Booking.

The charge will be made based on the hotel's currency exchange rate, which can vary from the exchange shown in Booking.

Parking service is limited to one vehicle per room and is subject to availability.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.2
Based on 322 reviews
Cleanliness: 8.45
Service: 9.95
Location: 9.45
Room Quality: 8.45
Amenities: 9.45
Value for Money: 8.45
Food and Beverage: 9.95
Overall Experience: 9.45
E
eaadb539ead472785d49438e021b2737 • family_with_children • cz
8
Exploraría otra opción
Pros:

El staff era encantador y muy eficiente

Cons:

Está muy viejo y las camas son blandas, los baños muy antiguos…
Necesita una remodelación total.

2026-04-18 • via Nuitee
A
af5c3f405bd573d6c4d0d122cf4650cc • extended_group • ch
10
Pros:

Excelente ubicación, sin tránsito congestionado, son quince minutos. El desayuno es muy variado, hay muchas opciones.

2026-04-18 • via Nuitee
F
fa5cb1e6094f7090979df22a06dd751c • couple • gt
10
2026-04-13 • via Nuitee
3
3312368359327131d95329298897c5fe • couple • ca
9
2026-04-13 • via Nuitee
1
1851bd132a6472c8efa325df06c2e370 • family_with_children • gt
9
Agradable
2026-04-13 • via Nuitee
D
Dafne Solange • couple • py
8
bien para 1 noche
Pros:

La ubicación y que la recepcionista nos regalo una cortesia en la habitación, de un champagne pequeño y unas frutillas bañadas en chocolate, por nuestro aniversario

Cons:

La zona de la piscina con reposeras con almohadones rotos y gastados, esta un poco viejo todo, le falta mantenimiento. La habitación bien...

2026-04-10 • via Nuitee
J
Juan • family_with_children • gt
10
2026-04-06 • via Nuitee
H
Hannah • couple • us
10
2026-04-04 • via Nuitee
A
Amir • family_with_children • il
9
Pros:

מלון מצויין , המיטה הייתה נוחה , החדר מרווח, יש הרבה מסעדות בסמוך , קרוב לשדה התעופה

2026-04-04 • via Nuitee
C
Carlos Eduardo • couple • br
7
Fiquei Decepcionado com o hotel
Pros:

Gostei da localização , do café da manhã e da atenção dos funcionários. A cama é razoável .

Cons:

Fiquei decepcionado por se tratar de um hotel da rede Westin, que costumam ser maravilhosos. Este está precisando de uma reforma urgente nos quartos. O mobiliário está velho e precisa de reparos. As estruturas do banheiro são antigas e também precisam de reforma. As fotos não condizem com a realidade do hotel. O custo benefício não é condizente com o preço da diária . Você sai do café da manhã cheirando fritura/ovos, apesar do café ser muito bom.

2026-04-03 • via Nuitee
E
Evelyn • family_with_children • gt
10
2026-04-02 • via Nuitee
C
Christine • couple • ca
10
Pros:

Very accommodating to our late check out and storing our luggage until we left for the airport.

2026-03-31 • via Nuitee
E
Erika • family_with_children • br
10
Experiência maravilhosa!
Pros:

O quarto é grande com camas extremamente confortáveis, ducha de banho excelente, amenidades disponíveis, elevadores silenciosos, ambientes muito agradáveis e cheirosos. Tudo muito lindo e limpo! Café da manhã maravilhoso e uma academia digna de nota 10!

Cons:

Nos quartos existem carpetes e prefiro, pessoalmente, quartos sem carpetes (mas isso não desabona em nada o hotel). A iluminação do quarto é muito fraca. Também senti falta de um espaço Kids.

2026-03-31 • via Nuitee
E
Evelyn • couple • gt
10
Excelente hotel
Pros:

el personal muy amable, la habitación muy limpia y cómoda, la comida muy buena

Cons:

mientras estaba en el jacuzzi había un fuerte olor a gas pero intenso y molesto

2026-03-30 • via Nuitee
D
Donovan • family_with_children • be
8
Mooi gebouw met goed personeel
Pros:

Het personeel is heel behulpzaam. Wegens een vergissing had ik een dag later geboekt via booking maar ze hebben me toch nog die dag ook aan een kamer kunnen helpen, voor dezelfde kamer was het ook 50 euro goedkoper zo. Het zwembad is ook heel hygienisch

Cons:

Het lawaai van de vliegtuigen

2026-03-29 • via Nuitee
D
Darrell • solo_traveller • ca
8
2026-03-29 • via Nuitee
I
Ivannia • couple • cr
10
2026-03-28 • via Nuitee
B
Bernardo • family_with_children • gt
10
2026-03-26 • via Nuitee
A
Aldecoa • couple • gt
9
Pros:

Desayuno bueno la fila para que ten den lugar mucho tiempo

Cons:

mas espacio

2026-03-26 • via Nuitee
D
diane • solo_traveller • us
8
Excellent hotel close to the airport with a nice pool and great gym
Pros:

Great food and exercise facilities

Cons:

Cost was very high

2026-03-24 • via Nuitee