The Westin Camino Real, Guatemala

Hotels
•
Westin
9.2 (395 reviews)
Avenida la Reforma y 14 Calle, Zona 10 , Guatemala , gt

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Good location
Excellent amenities
Cons:
Old carpets
Noise from other guests
Cleanliness issues

Categories

Cleanliness
8.45
The carpets had stains and some reviews mentioned cleanliness issues.
Service
9.95
Hotel staff was described as friendly and helpful in multiple reviews.
Location
9.45
The hotel is well-located near shopping and restaurants.
Room Quality
8.45
Rooms were described as well-tended but with some old features.
Amenities
9.45
Great amenities were highlighted including a large gym and heated pool.
Value for Money
8.45
Some guests felt the price was slightly high relative to the condition of the hotel.
Food and Beverage
9.95
Food quality was praised, especially local cuisine.
Overall Experience
9.45
Despite some issues, overall positive feedback with a few notable negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:48

Property Description

Luxurious Amenities and Facilities

The Westin Camino Real, Guatemala offers a range of upscale amenities including a heated outdoor pool, modern gym, hot tub, spa, and sauna. Guests can also enjoy on-site squash and tennis courts for their leisure and relaxation.

Elegant Accommodations

Each air-conditioned room at The Westin Camino Real features cable TV, a safe, minibar, and coffee maker. The classic-style rooms with marble bathrooms provide a comfortable and luxurious stay. Complimentary bottled water and free local calls add to the convenience.

Exquisite Dining Experience

Indulge in international cuisine at the elegant Cafetal restaurant, serving a delicious breakfast with local specialties and American favorites like pancakes, eggs, and bacon.

Experience luxury and comfort at The Westin Camino Real, Guatemala. Book now for an unforgettable stay!

Important information:

In the purchase of prepaid rates, it will be required to present the card used for reservation, at the time of entering the hotel.

El cobro se realizará con el tipo de cambio del hotel, el cual puede presentar variaciones según lo presentado en Booking.

The charge will be made based on the hotel's currency exchange rate, which can vary from the exchange shown in Booking.

Parking service is limited to one vehicle per room and is subject to availability.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.2
Based on 395 reviews
Cleanliness: 8.45
Service: 9.95
Location: 9.45
Room Quality: 8.45
Amenities: 9.45
Value for Money: 8.45
Food and Beverage: 9.95
Overall Experience: 9.45
R
Ricardo • solo_traveller • gt
10
Pros:

Las instalaciones

Cons:

.

2026-06-27 • via Nuitee
A
Andrea • couple • gt
10
2026-06-26 • via Nuitee
L
Lakaye • solo_traveller • us
10
2026-06-25 • via Nuitee
V
Vilma De • couple • gt
10
Acogedor, elegante, buena comida y sobre todo muy buena atención al cliente.
Pros:

Pilar, señorita que nos atendió en la recepción fue de lo más linda y amable con nosotros. Mejoró nuestra estadía por el hecho de regresar después de 31 años y haber pasado nuestra noche de bodas con ellos. Esta vez volvimos por nuestro 31 aniversario. Superando nuestras expectativas. 🥰🥂

Cons:

Todo perfecto.

2026-06-24 • via Nuitee
N
Nancy Dennyse • couple • mx
10
Excelente hotel
Pros:

Todo

2026-06-22 • via Nuitee
A
Ana • couple • gt
10
Excelente experiencia Camino Real Guatemala!
Pros:

Todo es muy bueno!!! Excelente

Cons:

Asunto parqueo... No disponible para huéspedes en fin de semana por eventos...absurdo!

2026-06-20 • via Nuitee
E
Eunice • couple • gt
10
2026-06-18 • via Nuitee
H
heliodoro • solo_traveller • es
6
Pros:

las habitaciones son confortables, aunque un poco antiguas

Cons:

los restaurantes tienen un ambiente mejorable, poco exclusivo. Muchos grupos de estudiantes y demas que son ruidosos y no casan con la expectativa del alojamiento

2026-06-18 • via Nuitee
• solo_traveller • us
9
Pros:

expensive breakfast-- wanted something lighter you only served buffet-

2026-06-18 • via Nuitee
A
Alejandra • extended_group • gt
10
2026-06-15 • via Nuitee
J
Julio Enrique • family_with_children • gt
9
2026-06-09 • via Nuitee
R
Rafael • couple • co
10
2026-06-09 • via Nuitee
P
Pérez • solo_traveller • gt
8
2026-06-08 • via Nuitee
B
balvina • solo_traveller • gt
9
Pros:

Las habitaciones

Cons:

Un solo elevador a los diferentes niveles, se congestiona terriblemente y no se diga el restaurante pequeño un día domingo por la mañana. Esperamos casi 1 hora para entrar.

2026-06-08 • via Nuitee
D
David • couple • gt
8
2026-06-08 • via Nuitee
A
Alejandra • couple • gt
10
2026-06-08 • via Nuitee
S
Sandra • couple • us
9
2026-06-06 • via Nuitee
T
Tsun Jen • couple • tw
8
2026-05-31 • via Nuitee
S
so yeon • solo_traveller • gt
10
2026-05-28 • via Nuitee
L
Luis Felipe • solo_traveller • co
10
Cons:

La tarifa del hotel directa era más barato que la oferta de Booking y eso me ha pasado en las últimas 3 reservas

2026-05-28 • via Nuitee