Panorama Condotel by San Village

Hotels
•
Independent
8.6 (7 reviews)
No. 46 Tran Phu, Nha Trang, Khanh Hoa, 650000 , Nha Trang , VN
84-769496139

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Children allowed

Facilities

Free WiFi
Luggage storage
Wheelchair accessible
Elevator
Multilingual staff
Smoke-free property
Visual alarms in hallways

Review Highlights

Pros:
Good location
Nice ambiance
Cons:
Cleanliness issues
Slow service

Categories

Cleanliness
6.13
Reports of mold and cockroaches in the room indicate serious cleanliness issues.
Service
7.1
Customer service was slow and unhelpful, leading to frustration and a poor experience.
Location
10
The location is in a popular area, making it easily accessible despite traffic issues.
Room Quality
8.14
The room was old and had cleanliness issues, such as a wet floor and mold.
Amenities
9.59
General amenities were not mentioned in reviews, categorized as standard quality for this hotel tier.
Value for Money
9.62
General sentiment suggests standard value for the pricing expected from a 4-5 star hotel.
Food and Beverage
9.58
No specific feedback on food and beverage, categorized as standard quality for this hotel tier.
Overall Experience
8.63
A mix of good location and poor service/cleanliness leads to a disappointing overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:22

Property Description

Outdoor Pool and Complimentary Wi-Fi
Unwind by the outdoor pool or stay connected with complimentary Wi-Fi.

Multilingual Staff and Luggage Storage
Benefit from our helpful multilingual staff and convenient luggage storage.

Comfortable Rooms with Memory Foam Beds
Relax in one of our air-conditioned rooms with memory foam beds and enjoy entertainment on LCD TVs.

A centrally located stay at Panorama Condotel by San Village lets you explore Nha Trang effortlessly. Book now for a memorable experience!

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Smoking

    No smoking

  • Children and extra bed policy

    Children welcome

See all policies

Location

Guest Reviews

8.6
Based on 7 reviews
Cleanliness: 6.13
Service: 7.1
Location: 10
Room Quality: 8.14
Amenities: 9.59
Value for Money: 9.62
Food and Beverage: 9.58
Overall Experience: 8.63
N
Nander
6
Pros:

The location is in a popular area, while it's walkable, the traffic is horrible. Expect some delay waiting for taxi. The room is old and dirty. There were mold in the bathroom and cockroaches. Housekeeping was very basic, light touch up and replace towels. I would not stay here again.

2025-08-28 • via Nuitee
M
Man • family
2
Pros:

Charge everything

2025-08-27 • via Nuitee
K
Khoa
8
Pros:

Nice

2025-08-23 • via Nuitee
D
Dinh Boi Quan
4
Pros:

Poor customer services, they tried to get things done quick and move pass you.

When I said I could not remember if I deposited the miscellaneous fee and how much, and instead of they checking my name on the system, the answer I got was “Okay then your procedure is done you dont have to do anything else.”

After a long while, she offered me the key to go check the room again to find the receipt. The cleaning lady found it and gave it back to me and we proceeded to check out.

I only got my money back because I insisted to question her because it does not make any sense at all. Why does she say the check out procedure is done when I said I dont remember if I paid for it or not like???? Are you goo lady?

Also, everything is slow and take forever to do like the checking in and out. My check in was over 30 minutes. And the staff took too long to help 1 person, not all of them but the majority of them is incompetent.

Very bad experience for a 4-5 stars hotel.

Room was okay, the floor was a little bit wet when i check in. Bathroom floor has little black mold of water. I just got too tired and tried to ignore it.



2025-08-22 • via Nuitee
T
tina • friends
6
Pros:

This hotel is nice but the room service is not the best.

2025-08-22 • via Nuitee
H
Hach • family
10
Pros:

Close to everything

2024-11-29 • via Nuitee
T
Tan • family_with_children
10
Pros:

Easy to get around, delicious breakfast buffet, very clean swimming pool, attentive staff. I will come back and recommend my friends to stay here.

2024-10-31 • via Nuitee