Atour X Hotel Hangzhou Wenyi Road

Hotels
8 (2 reviews)
1st, No.296, Wenyi Road, Huihe City , Hangzhou , cn

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Children allowed

Facilities

Air conditioning
Family rooms
Luggage storage
Safety deposit box
Facilities for disabled guests
Concierge service
Wheelchair accessible
Emergency cord in bathroom
Beauty Services
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Spacious rooms
Comfortable beds
Great location
Cons:
Language barrier with staff
Cannot pay with international credit card
Cockroach in the bathroom

Categories

Cleanliness
5.14
There was a cockroach in the bathroom, indicating poor cleanliness.
Service
8.61
Standard service quality for a hotel of this rating, though some issues with language barriers were noted.
Location
9.15
Good location mentioned in the pros.
Room Quality
8.6
Large room and comfortable bed were highlighted as positives.
Amenities
8.13
Standard quality for this hotel tier, no specific amenities were mentioned.
Value for Money
8.09
Standard quality for this hotel tier, considering the reported issues.
Food and Beverage
8.14
Standard quality for this hotel tier, no specific mentions were made.
Overall Experience
8.11
Overall satisfactory experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:14

Property Description

City Views and Convenient Location
Located in Hangzhou, Atour X Hotel Hangzhou Wenyi Road offers stunning views of the city and is in close proximity to popular attractions like Lingyin Temple and Xixi Wetland.

Modern Amenities for Comfort
Guests can enjoy a comfortable stay in air-conditioned rooms equipped with a flat-screen TV, free WiFi, and complimentary toiletries. The 24-hour front desk and concierge service ensure all needs are met promptly.

Family-Friendly Accommodation
With spacious family rooms available, Atour X Hotel is perfect for travelers with children, providing convenience and comfort for the whole family.

Book your stay at Atour X Hotel Hangzhou Wenyi Road for a memorable experience in Hangzhou.

Important information:

Please note that due to local licensing guidelines, the hotel is only able to accept Mainland Chinese citizens. Guests must present a valid PRC Identification Card upon check-in. The hotel apologizes for any inconvenience caused.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 2 reviews
Cleanliness: 5.14
Service: 8.61
Location: 9.15
Room Quality: 8.6
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 8.14
Overall Experience: 8.11
C
Chen • review category business travellers • il
6
Pleasant
Pros:

Large room, comfortable bed, good location

Cons:

The staff don't speak English, no way of paying with an international credit card, the cockroach in the bathroom

2025-06-13 • via Nuitee
J
Julio • young couple • cn
10
Exceptional
2024-12-27 • via Nuitee